Customer Growth Partner

2 weeks ago

mumbai, India Infobip Full time

Customer Orientation

Build and maintain trusted relationship with assigned (Tier) clients to achieve overall customer health and growth (regular meetings, share Infobip strategy and roadmap, help position Infobip against competitors). Serve as a focal point for client when it comes to meeting client’s business and technical expectations (technical escalations, services/product adoption, communicate customer feedback and ideas to Product teams). Coordinate different teams in order to best serve customer. Understand client’s structure and processes around choosing/implementing new solutions. Meet and exceed quarterly KPIs, to ensure overall business growth for assigned clients (gross profit, margin% and cross-sells as the most important metrics). Work closely with Customer Success for existing and future SaaS business. In cooperation with TAA, ensure client's account is properly set-up / collaborate with Platform Operations teams to arrange setup which enables client's activities based on agreed business scope (account creation and set-up, route management, sender registration, allowed content filtration setup and maintenance). In cooperation with Revenue Assurance, monitor and take actions to minimalize health risks (actively involve ensuring financial collections and netting). Analyze and forecast client's traffic, take immediate reactions to ensure ongoing business growth, minimize losses, and maximize GP/revenue.

Internal initiatives

Power user, and help improving (by providing constructive feedback and ideas) Infobip’s internal tools for account setup, traffic monitoring and troubleshooting (Qlik, SU). Coordinate internal teams to timely fulfill client's requirements (Customer Success, Sales Engineers, Customer Support, Technical Account Administration, Platform Operations, Customer Analyst, Procurement, Revenue Assurance). Update all activities regarding client engagements and opportunities in dedicated tools (SF). Influence Infobip’s ever-evolving end-to-end customer experience by grasping and continuously promoting client’s perspective to the internal stakeholders.

Continuous Development

Promote team spirit and nourish critical thinking. Help mentor and onboard other team members and newcomers.  Have an excellent knowledge of Infobip products, platform, and relevant markets. Have an excellent knowledge of client`s business and ways they (can) use Infobip. Be up to date with industry trends and competition.

If you are enthusiastic about contributing to the future of communication technology and believe you have what it takes to thrive in a dynamic and innovative environment, Infobip is the place for you.

  • Customer Growth Partner

    1 month ago

    Mumbai, India Infobip Full time

    Customer Orientation Build and maintain trusted relationship with assigned (Tier) clients to achieve overall customer health and growth (regular meetings, share Infobip strategy and roadmap, help position Infobip against competitors). Serve as a focal point for client when it comes to meeting client’s business and technical expectations (technical...

  • Sales Partner

    4 weeks ago

    Mumbai, India Small Big Growth Full time

    **Partner with Small Big Growth** Do you want to grow your business faster or set up a recurring second source of income? We're in the growth business. Explore our partner programs, find the one that's right for you, and let's start growing better together one small step at a time. **Who can Join the partner program**: - Social Influencers - Business...

  • Junior Partner Sales

    3 weeks ago

    Mumbai, India Growth Plum Full time

    Growth Plumis Hiring forJunior Partner SalesRelevant Experience:4-5 Years B2B SalesSkills :- Cold Calling, , Email based outreach- Prospecting for our Startup Portco- Fluent Communication Written & SpokenAttitude & Mindset:- Agile & Ready to work in Dynamic Environment- Identify Areas of improvement and build processes around it.- Entrepreneurial Go getter...

  • Junior Partner Sales

    3 weeks ago

    Mumbai, India Growth Plum Full time

    Growth Plumis Hiring forJunior Partner SalesRelevant Experience:4-5 Years B2B SalesSkills :- Cold Calling, LinkedIn, Email based outreach- Prospecting for our Startup Portco- Fluent Communication Written & SpokenAttitude & Mindset:- Agile & Ready to work in Dynamic Environment- Identify Areas of improvement and build processes around it.- Entrepreneurial Go...

  • Partner Growth Executive

    3 weeks ago

    mumbai, India Hudle Full time

    Experience - 1+ YearsSalary - 3 - 6 lacsDuties & Responsibilities:Being responsible for 150-250 Partner venues in a regionGrowing the number of transactions on Hudle for these partner venues through innovative ideas and executionMaintaining Correctness of Information : Venue listing details like address, slot price and availability to avoid...

  • Partner Growth Executive

    1 month ago

    mumbai, India Hudle Full time

    Experience - 1+ YearsSalary - 3 - 6 lacsDuties & Responsibilities:Being responsible for 150-250 Partner venues in a regionGrowing the number of transactions on Hudle for these partner venues through innovative ideas and executionMaintaining Correctness of Information : Venue listing details like address, slot price and availability to avoid...

  • Junior Partner Sales

    3 weeks ago

    mumbai, India Growth Plum Full time

    Growth Plum is Hiring for Junior Partner SalesRelevant Experience:4-5 Years B2B SalesSkills :- Cold Calling, , Email based outreach - Prospecting for our Startup Portco - Fluent Communication Written & Spoken Attitude & Mindset:- Agile & Ready to work in Dynamic Environment - Identify Areas of improvement and build processes around it. - Entrepreneurial Go...

  • Junior Partner Sales

    3 weeks ago

    mumbai, India Growth Plum Full time

    Growth Plum is Hiring for Junior Partner SalesRelevant Experience:4-5 Years B2B SalesSkills :- Cold Calling, LinkedIn, Email based outreach - Prospecting for our Startup Portco - Fluent Communication Written & Spoken Attitude & Mindset:- Agile & Ready to work in Dynamic Environment - Identify Areas of improvement and build processes around it. -...

  • Junior Partner Sales

    4 weeks ago

    mumbai, India Growth Plum Full time

    Growth Plum is Hiring for Junior Partner SalesRelevant Experience:4-5 Years B2B SalesSkills :- Cold Calling, LinkedIn, Email based outreach - Prospecting for our Startup Portco - Fluent Communication Written & Spoken Attitude & Mindset:- Agile & Ready to work in Dynamic Environment - Identify Areas of improvement and build processes around it. -...

  • Junior Partner Sales

    1 week ago

    Mumbai, Maharashtra, India Growth Plum Full time

    Growth Plumis Hiring forJunior Partner SalesRelevant Experience:4-5 Years B2B SalesSkills:Cold Calling, LinkedIn, Email based outreachProspecting for our Startup PortcoFluent Communication Written & SpokenAttitude & Mindset:Agile & Ready to work in Dynamic EnvironmentIdentify Areas of improvement and build processes around it.Entrepreneurial Go getter...

  • Junior Partner Sales

    1 week ago

    Mumbai, Maharashtra, India Growth Plum Full time

    Growth Plumis Hiring forJunior Partner SalesRelevant Experience:4-5 Years B2B SalesSkills:Cold Calling, , Email based outreachProspecting for our Startup PortcoFluent Communication Written & SpokenAttitude & Mindset:Agile & Ready to work in Dynamic EnvironmentIdentify Areas of improvement and build processes around it.Entrepreneurial Go getter...

  • Partner Growth Executive

    3 weeks ago

    Mumbai, India Hudle Full time

    Experience - 1+ YearsSalary - 3 - 6 lacsDuties & Responsibilities:Being responsible for150-250 Partner venuesin a regionGrowing the number of transactions on Hudlefor these partner venues through innovative ideas and executionMaintaining Correctness of Information: Venue listing details like address, slot price and availability toavoid cancellations and bad...

  • Partner Growth Executive

    1 month ago

    Mumbai, India Hudle Full time

    Experience - 1+ YearsSalary - 3 - 6 lacsDuties & Responsibilities:Being responsible for150-250 Partner venuesin a regionGrowing the number of transactions on Hudlefor these partner venues through innovative ideas and executionMaintaining Correctness of Information : Venue listing details like address, slot price and availability toavoid cancellations and bad...

  • Junior Partner Sales

    4 weeks ago

    Mumbai, India Growth Plum Full time

    Growth Plum is Hiring for Junior Partner SalesRelevant Experience: 4-5 Years B2B Sales Skills: - Cold Calling, , Email based outreach - Prospecting for our Startup Portco- Fluent Communication Written & SpokenAttitude & Mindset:- Agile & Ready to work in Dynamic Environment- Identify Areas of improvement and build processes around it.- Entrepreneurial Go...

  • Junior Partner Sales

    4 weeks ago

    Mumbai, India Growth Plum Full time

    Growth Plum is Hiring for Junior Partner SalesRelevant Experience: 4-5 Years B2B Sales Skills: - Cold Calling, , Email based outreach - Prospecting for our Startup Portco- Fluent Communication Written & SpokenAttitude & Mindset:- Agile & Ready to work in Dynamic Environment- Identify Areas of improvement and build processes around it.- Entrepreneurial Go...

  • Partner Growth Executive

    1 month ago

    Mumbai, India Hudle Full time

    Experience - 1+ YearsSalary - 3 - 6 lacsDuties & Responsibilities: Being responsible for 150-250 Partner venues in a regionGrowing the number of transactions on Hudle for these partner venues through innovative ideas and executionMaintaining Correctness of Information: Venue listing details like address, slot price and availability to avoid cancellations...

  • Partner Growth Executive

    3 weeks ago

    Mumbai, India Hudle Full time

    Experience - 1+ YearsSalary - 3 - 6 lacsDuties & Responsibilities: Being responsible for 150-250 Partner venues in a regionGrowing the number of transactions on Hudle for these partner venues through innovative ideas and executionMaintaining Correctness of Information: Venue listing details like address, slot price and availability to avoid cancellations...

  • Partner Growth Executive

    1 month ago

    Mumbai, India Hudle Full time

    Experience - 1+ Years Salary - 3 - 6 lacs Duties & Responsibilities:  Being responsible for 150-250 Partner venues in a region Growing the number of transactions on Hudle for these partner venues through innovative ideas and execution Maintaining Correctness of Information : Venue listing details like address, slot price and availability to avoid...

  • Partner Growth Executive

    1 month ago

    Mumbai, India Hudle Full time

    Experience - 1+ YearsSalary - 3 - 6 lacsDuties & Responsibilities: Being responsible for 150-250 Partner venues in a regionGrowing the number of transactions on Hudle for these partner venues through innovative ideas and executionMaintaining Correctness of Information: Venue listing details like address, slot price and availability to avoid cancellations...

  • Partner Growth Executive

    3 weeks ago

    Mumbai, India Hudle Full time

    Experience - 1+ YearsSalary - 3 - 6 lacsDuties & Responsibilities: Being responsible for 150-250 Partner venues in a regionGrowing the number of transactions on Hudle for these partner venues through innovative ideas and executionMaintaining Correctness of Information: Venue listing details like address, slot price and availability to avoid cancellations...