Senior Account Manager Client Servicing

3 weeks ago


Delhi, India Aptita Full time
Sr. Account Manager - Client Servicing

Summary –

· Skills Required – Client relationship manager.

Looking candidates only from an agency background.

· Location –Pune

· Experience range – 2 to 3 Years

· Shift timings (If applicable) – Regular shift

Job Responsibilities –

● Client Relationship Management : Consistently engage with clients to provide updates on campaign progress.

● Comprehensive Brief Documentation and Task Management : Accurately document and validate briefs with clients, following standardized formats and procedures, and distribute them to internal teams via email and Kick-o meetings.

● Project Planning, Execution, and Successful Delivery : Develop, strategize, execute, and guarantee the successful completion of client projects, achieving all established objectives and KPIs.

● Account Growth and Upscaling : Develop and execute strategies to expand current accounts and enhance revenue streams.

● Client Reporting : Ensure timely delivery of detailed client updates and reports, adhering to agreed-upon formats and deadlines.

Requirements –

● Precedency in SEO, SEM, PPC, social media, content marketing, and analytics tools.

● Demonstrates strong mentoring abilities, supporting new team members with effective conflict resolution and decision-making skills.

● Exceptional skills in building and maintaining client relationships, managing expectations, and ensuring client retention.

● Ability to develop and implement strategic plans, drive innovation, and achieve business objectives.

● Strong data analysis, problem-solving, time management, and attention to detail.

● Excellent verbal and written communication, and presentation skills

Notice period criteria – Any

Email to –

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