Senior Account Manager
2 days ago
Buffalo Soldiers is a dynamic growth stage start-up, a full-service creative agency with a digital heart. We help companies build brands through different layers of storytelling.
We are sector agnostic and trail-blaze through B2B, B2C, Non-Profit spaces with consummate ease. We take our business seriously but not ourselves.
Salary and BenefitsThe salary for this role is negotiable based on experience. Our benefits package includes general health insurance, equity for every team member with a vesting period, loads of fun and good energy, and cake facials on birthdays.
Job DescriptionAs a Senior Account Manager at Buffalo Soldiers, you will manage execution through the full account management life cycle, participate in kick-off meetings, client relationship management, and quarterly business planning.
You will also help strategize and improve our account management teams' processes and operations, advise clients on industry trends, the competitive landscape, and how this impacts them.
You will partner with our sales team on proposal responses, technical demos, and marketing efforts, align client's needs with our solutions to help them achieve their goals and uncover opportunities to drive long-term value.
You will ensure timely deliveries of task calendars, reports, and so on, responsible for overall quality checks, and ensure a thorough understanding of the contractual obligations, commercial arrangements & SLAs of your account.
You will be responsible for conflict and crisis management, billings and payments – ensuring timely billing to clients & timely payments to partners/vendors.
A strong Deck crafter is required, someone that can detail out ideas and insights that are clear and can sell.
Required Skills and QualificationsWe require 5-8 years of account management and client servicing experience in the creative agency & online advertising space.
Location and Work EnvironmentPlease note that we do not disclose location information in this job posting. You will be working closely with our Group Accounts Head and other team members.
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