Senior Account Management Professional
6 days ago
Exciting Opportunities at ODN Digital Services
We are seeking a highly motivated and experienced Senior Account Management Professional to join our team. This is a full-time position that offers an estimated salary of $60,000 - $80,000 per annum, depending on experience.
About the Role:
The ideal candidate will be responsible for building and maintaining strong relationships with clients, acting as the main point of contact for client inquiries and concerns, and ensuring overall client satisfaction. The successful candidate will also be expected to upskill themselves in internal processes, identify areas for process improvement, and facilitate communication between teams.
You will work closely with internal teams to ensure project success, provide clients with insights and updates on project progress, and address any internal issues related to client accounts. Additionally, you will maintain accurate and up-to-date client records, contracts, and account information in our CRM system.
To excel in this role, you will need to have excellent verbal and written communication skills, ability to convey complex ideas clearly and concisely, and proven ability to analyze problems and develop effective solutions.
Your Key Responsibilities:
- Built and maintained strong relationships with clients to drive business growth and satisfaction.
- Served as the primary point of contact for client inquiries, addressing their concerns and delivering exceptional service.
- Collaborated with internal teams to deliver high-quality projects, meeting client expectations and timelines.
- Maintained accurate and up-to-date client records, contracts, and account information in our CRM system.
About You:
You are a results-driven professional with 2+ years of experience in account management, sales, or customer-facing roles. You possess excellent communication and problem-solving skills, with a proven track record of delivering results in fast-paced environments. Your passion for providing exceptional client experiences drives your success, and you are always looking for ways to improve processes and grow your knowledge.
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