Senior Account Management Professional
1 month ago
Job Title: Senior Account Management Professional
Job Summary:
We are seeking a highly skilled Senior Account Management Professional to join our team at Dadu Medical Centre. The successful candidate will be responsible for managing existing client relationships, identifying new business opportunities, and driving account growth.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong relationships with clients, identifying their needs and providing tailored solutions to drive business growth.
- Market Research: Conduct market research to stay up-to-date with industry trends and competitor activity.
- Account Management: Manage client accounts, ensuring timely delivery of projects and reports, and maintaining high levels of client satisfaction.
- Delivery Management: Oversee the delivery of projects, ensuring they are completed on time, within budget, and to the required quality standards.
- Contract Management: Track contract signing, agreement receipt, and overdue collections.
- Reporting: Submit periodic reports, including weekly reports and dashboards, to track account performance.
- Business Development: Work with business leaders to close sales, build rapport with existing accounts, and explain product and service capabilities.
- Market Strategy: Contribute to market strategy by monitoring competitive products and reactions from contacts/leads in the prescribed account.
- Communication: Liaise with cross-functional internal teams to improve the entire account management process.
Requirements:
- Bachelor's Degree in any field (B Tech in Computer Science or equivalent preferred).
- MBA or other management qualification (Regular MBA preferred).
- Proven relevant work experience as an Account Manager of at least 2+ years.
- Should have in-depth knowledge of IT Services or SAAS Product Delivery Account Management or in Digital Marketing client management with a thorough understanding of IT services like web development, mobile application development, digital marketing, etc.
Skills and Abilities:
- Knowledge of MS Office (MS Excel in particular).
- Understanding of account performance metrics.
- Excellent communication and organizational skills.
- Business acumen with a problem-solving attitude.
- Presentation skills competencies.
- Integrity and sincerity.
- Accountability.
- Proactive: Takes initiative.
- Out-of-the-box thinker.
- Attention to detail.
- Building partnerships.
- Building trust.
- Agile in nature and must have a customer-centric approach.
Job Type: Full-time, Regular/Permanent
Schedule: Day shift, Morning shift
Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education: Master's (Preferred)
Experience: Total work: 4 years (Preferred), Account management: 10 years (Preferred)
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