Product Support Engineer

Role : LucidWorks Production SupportDoes this role require the employee to work from office: RemoteSalary : Max 28 LPANotice Period : Immediate/60 daysRelevant years of experience required : 5- 10 YearsTime : 12 PM - 9 PM ISTWe are looking for a LucidWorks candidate :- Team dedicated to support search solution powered by LucidWorks Fusion search platform in...

Incident Management and Response: Capability to lead a support team and respond to incidents promptly, follow incident management procedures, and coordinate with cross-functional teams for resolution. Understanding of incident severity levels and appropriate escalation paths AWS proficiency Should be very good with AWS services relevant to hosting web...

Incident Management and Response: Capability to lead a support team and respond to incidents promptly, follow incident management procedures, and coordinate with cross-functional teams for resolution. Understanding of incident severity levels and appropriate escalation paths AWS proficiency Should be very good with AWS services relevant to hosting web...

Incident Management and Response:Capability to lead a support team and respond to incidents promptly, follow incident management procedures, and coordinate with cross-functional teams for resolution.Understanding of incident severity levels and appropriate escalation pathsAWS proficiencyShould be very good with AWS services relevant to hosting web...

Role & Responsibilities: Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans. Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them to...

Hiring Criteria :- Strong Technical Product Support profile- Mandatory ( Experience ) : Minimum of 2 years in a Technical Product Support role.- Mandatory ( Soft Skill ) : Excellent Communication SkillsMust Have : Good understanding of web applications like HTML, CSS, JavaScript/JQuery (Note : Prior realtime experience in these technologies is not mandatory...

Job Description & Responsibilities : Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans. Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them...

Job Description & Responsibilities : Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans. Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track...

Product Support - Technical Support EngineerRole & Responsibilities :- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers...

Product Support - Technical Support EngineerRole & Responsibilities :- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers...

Role : Hadoop AdministratorIndustry Type : IT Employment Type : Full TimeRole Category : PermanentDepartment : Engineering Job Description :- Configure various property files like coresite.xml, hdfssite.xml, mapredsite.xml based on the job requirement.- Manage and review Hadoop log files.- Conduct performance tuning of Hadoop cluster and Hadoop jobs.- Take...

Position : L2 Production SupportLocation : HyderabadExperience : 4+ Years Notice Period : 0-15daysL2 Job Description : Responsibilities : - Monitor the applications Health/Errors and raise incident if any threshold breaches. - Monitor the system metrics (CPU/Mem etc) and troubleshoot to restore the system. - 1st line of support for customer issue. - Analyze...

Candidate should be N3 level CertifiedCandidate should be comfortable for 24-7 rotational shiftsProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret...

Role & Responsibilities: - Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. - Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans. - Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them...

Role & Responsibilities:- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. - Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans. - Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them to...

Responsibilities:- Develop full-stack product experiences such as our end-to-end onboarding platform and testnet campaign dashboard.- Collaborate with smart contract engineers to integrate blockchain calls into our applications.- Work closely with designers to craft visually appealing and responsive front-end interfaces.- Design and implement a robust...

Responsibilities:- Develop full-stack product experiences such as our end-to-end onboarding platform and testnet campaign dashboard.- Collaborate with smart contract engineers to integrate blockchain calls into our applications.- Work closely with designers to craft visually appealing and responsive front-end interfaces.- Design and implement a robust...

About the Team : As we continue to scale, we're seeking a Technical Product & Customer Support Specialist based in the APAC region to cater to our European, APAC & African clientele, while also supporting & triaging all other queries. As part of our growing Technical Product Support team, you'll spend most of your time interacting directly with our...

About the Team : As we continue to scale, we're seeking a Technical Product & Customer Support Specialist based in the APAC region to cater to our European, APAC & African clientele, while also supporting & triaging all other queries. As part of our growing Technical Product Support team, you'll spend most of your time interacting directly with...

Martech/CDP industries experience is mandatory Note : Person should have started career in development then moved into product management. He/she will be responsible for supporting the senior product team, Engineering team and would be willing to take on significant responsibilities such as:This role is all about engaging closely with product team and...