Production Support Engineer

Incident Management and Response:Capability to lead a support team and respond to incidents promptly, follow incident management procedures, and coordinate with cross-functional teams for resolution.Understanding of incident severity levels and appropriate escalation pathsAWS proficiencyShould be very good with AWS services relevant to hosting web...

Hiring Criteria :- Strong Technical Product Support profile- Mandatory ( Experience ) : Minimum of 2 years in a Technical Product Support role.- Mandatory ( Soft Skill ) : Excellent Communication SkillsMust Have : Good understanding of web applications like HTML, CSS, JavaScript/JQuery (Note : Prior realtime experience in these technologies is not mandatory...

Hiring Criteria :- Strong Technical Product Support profile- Mandatory ( Experience ) : Minimum of 2 years in a Technical Product Support role.- Mandatory ( Soft Skill ) : Excellent Communication SkillsMust Have : Good understanding of web applications like HTML, CSS, JavaScript/JQuery (Note : Prior realtime experience in these technologies is not mandatory...

Job Description & Responsibilities : Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans. Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them...

Job Description & Responsibilities : Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans. Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them...

Product Support - Technical Support EngineerRole & Responsibilities :- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers...

Product Support - Technical Support EngineerRole & Responsibilities :- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers...

Candidate should be N3 level CertifiedCandidate should be comfortable for 24-7 rotational shiftsProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret...

Role & Responsibilities:- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. - Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans. - Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them to...

Responsibilities:- Develop full-stack product experiences such as our end-to-end onboarding platform and testnet campaign dashboard.- Collaborate with smart contract engineers to integrate blockchain calls into our applications.- Work closely with designers to craft visually appealing and responsive front-end interfaces.- Design and implement a robust...

Responsibilities:- Develop full-stack product experiences such as our end-to-end onboarding platform and testnet campaign dashboard.- Collaborate with smart contract engineers to integrate blockchain calls into our applications.- Work closely with designers to craft visually appealing and responsive front-end interfaces.- Design and implement a robust...

About the Team : As we continue to scale, we're seeking a Technical Product & Customer Support Specialist based in the APAC region to cater to our European, APAC & African clientele, while also supporting & triaging all other queries. As part of our growing Technical Product Support team, you'll spend most of your time interacting directly with our...

About the Team : As we continue to scale, we're seeking a Technical Product & Customer Support Specialist based in the APAC region to cater to our European, APAC & African clientele, while also supporting & triaging all other queries. As part of our growing Technical Product Support team, you'll spend most of your time interacting directly with our...

Role : IT Product development - Product ManagerWFO OptionalJob description :Primary Responsibility : Product Manager will lead the development, release, and iteration of various products to meet market and client needs. The Product Manager works both with internal and client business leaders to identify and define product needs, with engineering team to...

Job Description :Role & Responsibilities :- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers to analyze the defects and...

Job Description :Role & Responsibilities :- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers to analyze the defects and...

Role & Responsibilities : - Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them to...

Job Description :Role & Responsibilities :- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers to analyze the defects and...

Job Description :Role & Responsibilities :- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers to analyze the defects and...

Job Description :- 6+ years of work experience, with at least 3 years experience in AI-related Product Management with required (with experience in EdTech products preferred)- Proven success in developing and executing on strategic product initiatives leveraging Generative AI and Predictive AI- Knowledge of new trends and technologies in Generative AI and...