Product Support Engineer

Job Description & Responsibilities : Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans. Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them...

Role : IT Product development - Product ManagerWFO OptionalJob description :Primary Responsibility : Product Manager will lead the development, release, and iteration of various products to meet market and client needs. The Product Manager works both with internal and client business leaders to identify and define product needs, with engineering team to...

Job Description :- 6+ years of work experience, with at least 3 years experience in AI-related Product Management with required (with experience in EdTech products preferred)- Proven success in developing and executing on strategic product initiatives leveraging Generative AI and Predictive AI- Knowledge of new trends and technologies in Generative AI and...

Position Responsibilities:- Provide customer support based on service level agreements (SLAs) including hardware, software, and firmware- Perform service management and change control- Manage SaaS service including Trilliant applications, access, and control.- Works with the customer on deploying patches/upgrades to their production environment- Works with...

Role : IT Support EngineerOpen for Multiple locations in India Job description :Primary Responsibilities :- Handle daily technical support activities on desktop support, data network and server management.- LANs, WANs, network segments, Internet, and intranet systems.- Network assessment, IT Audits, VAPT- Maintain system efficiency.- Complete all the...

Responsibilities : - Work closely with the engineering team to address technical and product-related queries from both customers and L1/L2 teams.- Replicate issues in test environments to diagnose and resolve.- Utilize SQL skills to extract data relevant to customer queries or issues.- Use REST APIs to diagnose and resolve integration or data flow...

Job Description : We are looking for an experienced Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company's vision and strategy.Your responsibilities :Customer-Centric Approach :...

Job Requirements :7+ years of IT experience with at least 5 years in application development/support.3 years focused on banking/financial services industry.Demonstrable analytical skills with deep knowledge of Precisely (product/tool) in a Production Support Environment.Strong proficiency in SQL, IIS, Windows Java, and Websphere.Technical expertise in Pitney...

Exp : 3-7 yrsSal : 6-15 LPA Location : Hyderabad / Bangalore/ Gurgaon / Chennai / Kolkata / PuneSkill : Role : SailPoint - Development plus support experience 3 | Permanent Night ShiftJob Description : - 2+ years of Identity Governance and administration (IGA) service delivery- 2+ years hands-on experience on access and user administration in one or more IGA...

Key Responsibilities :1. Issue Resolution : Diagnose and resolve technical issues related to the PAS product, including software bugs, user operation errors, and compatibility issues.2. Customer Support : Deliver prompt and accurate support via phone, email, chat, or in-person, ensuring a positive customer experience.3. Technical Escalation : Escalate...

SME/Developer/Production Support Role - Compuset/DocumergeJob Description :- A seasoned individual capable of handling broad-scope projects that have short to medium-term focus- Makes sure the individual designs integrate and create a working overall design; identifies gaps, problems, and dependencies between individual designs/systems- Works with guidance...

Position : Product DesignerExperience : 2-4 YearsBudget : 25-40 LPALocation : Bangalore Notes from Hiring Manager :The ideal candidate should be resourceful, able to lead without authority, and passionate about technology's positive impact.They should have expertise in product design, data representation, enterprise workflows, and proficiency in...

Job Responsibilities :We are looking for Engineer within Machine Technology space lead the development of productivity systems for machine products manufactured by our client.1. You will partner with and provide technical guidance to global teams.2. You will continually learn and stay abreast of innovative technology.3. You will also continue to grow your...

This is a 100% remote role, but resource needs to visit office (quarterly) for team meetups and workshops @ - Hyderabad Office (Hitech City).Lead DevOps Engineer || 10-15 Y || Hyderabad (Remote) || US Fintech ||Key Skills : AWS DevOps, AWS ECS, Amazon EKS, IaC, Docker, Terraform, CI/CDRole & Responsibilities :- Establish processes for efficient production...

Role : Associate Product ManagerExp : 3-4 YrsJob Type : WFHOnly Immediate JoinersJob Description:We are seeking a dynamic and motivated Associate Product Manager to join our fast-growing team. In this role, you will collaborate with cross-functional teams to drive the development and success of our industry-leading SaaS products. The ideal candidate will...

About you :- Passionate about both Data Engineering and Machine Learning Engineering, you can likewise wear one or the other hat according to what you need to accomplish- Passionate about GenAI an excited to join a Team working on state of the art GenAI topics- Ideate and build data products that drive value for internal and external customers- Write quality...

Job Description :Work Mode : Remote- Leverage technologies and tools such as Coveo, Cognigy, LLM and generative AI to develop and integrate tools that enhance the support agent and user experience, including streamlined search functionality.- Work on developing products that will add value to the support organization.- You'll be working in Typescript,...

Job Description : - 2-4 years industry experience in embedded systems, IoT, and connected product efforts- Basic understanding in internet protocols and software development using protocols including LoRA, Wi-Fi, BLE, ZigBee, NB-IoT, M2M,6LoWPAN, Ethernet etc- Good with rapid problem solving, a strong technical background, and passion for continuous...

Senior / Staff Engineer Data EngineeringExperience Required : 8 - 14 years working Days 5 days/week Office Location : Remote WorkingRole & Responsibilities:- Design, architect, and develop code in a testable, scalable, and performant manner.- Work closely with Product Managers, Cross Product Engineers and Data Engineers to optimize and deliver innovative...

About Role :Software engineering lead provides technical expertise and leadership in design and development of high quality software using industry standard best practices for new development of cloud native solutions.Duties & Responsibilities :- Being a hands-on contributor is a key responsibility in this role.- Executes the full SDLC from business...