IT Support Engineer
3 weeks ago
Role : IT Support Engineer
Open for Multiple locations in India
Job description :
Primary Responsibilities :
- Handle daily technical support activities on desktop support, data network and server management.
- LANs, WANs, network segments, Internet, and intranet systems.
- Network assessment, IT Audits, VAPT
- Maintain system efficiency.
- Complete all the hardware, software and networking requirements of our staff members.
- Do computer assembling and fitting.
- Computer repair and troubleshooting.
- Computer hardware upgrade, ram upgrade, hard disk upgrade.
- Windows 10 installation & Any software installation.
- Hardware Inventory management & arrangement.
- Cleaning of all computers and regular maintenance work.
- Windows operating system clean-up, once every month, for every laptop / computer.
- Ensure design of system allows all components to work properly together.
- Troubleshoot problems reported by users.
- Make recommendations for future upgrades.
- Maintain network and system security & Symantec antivirus administrations
- Monitor networks to ensure security and availability to specific users.
- Evaluate and modify system's performance.
- Identify user needs. User account administration AD.
- Maintain integrity of the network, server deployment, and security.
- To install and configure new IT equipment.
- Design and deploy networks.
- Perform network address assignment.
- Assign routing protocols and routing table configuration.
- Assign configuration of authentication and authorization of directory services.
- Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
- Maintain network servers such as file servers, VPN-Gateways, intrusion detection systems.
- Administer servers, desktop computers, printers, routers, switches, firewalls, IP-phones, personal digital assistants, smartphones, software deployment, security updates and patches.
- Having experience in alert monitoring tool, such as Nagios, spice work etc.
- Maintains the Avaya gateway, configurations etc.
- Managing VMs through Vcentre. (ref:hirist.tech)
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