Customer Service Associate
2 months ago
- Interact withcustomers via phone email or in person to provide information andaddress inquiries
- Resolve customer complaintsand issues in a timely and professionalmanner
- Process orders returns andexchanges
- Update customer records in thedatabase with accurate information
- Collaboratewith other departments to escalate and resolve complexissues
- Identify and assess customers needs toachieve satisfaction
- Provide product andservice information to customers
- Followcommunication procedures guidelines andpolicies
- Manage and prioritize multiple taskswhile maintaining attention to detail
- Documentcustomer interactions and transactions
- Stayupdated on product knowledge and companypolicies
- Contribute to team effort byaccomplishing related results asneeded
- Participate in training and coachingsessions
- Assist in creating and maintaining apositive working environment
- Adhere to companystandards and meet key performanceindicators
- High school diplomaor equivalent
- Proven work experience incustomer service role
- Strong communicationskills both verbal and written
- Excellentproblemsolving abilities
- Ability to multitaskand prioritize in a fastpacedenvironment
- Empathetic and patient whenhandling customer interactions
- Team player withexcellent interpersonal skills
- Ability to adaptto changes and learn new processes
- Good timemanagement and organizational skills
- Proficientin computer and relevant softwareapplications
- Knowledge of customer serviceprinciples and practices
- Ability to work wellunder pressure
- Detailoriented and attentive tocustomer needs
- Positive attitude and a desireto provide highquality service
- Willingness towork flexible hours whennecessary
communication,multitasking,empathy,teamwork,adaptability,timemanagement
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Customer service Associate
1 day ago
Sany, India Betterhalf.ai Full timeOverviewThe CustomerService Associate plays a crucial role in ensuring customersatisfaction and loyalty by providing exceptional service andsupport. They are the front line of the company representing thebrand and building relationships with customers through variouscommunication channels. Their ability to effectively addresscustomer inquiries resolve issues...
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Customer Service Associate
2 months ago
Sany, India QuidInsights Full timeOverview:The CustomerService Associate plays a crucial role in our organization by beingthe primary point of contact for customers. They are responsiblefor addressing customer inquiries resolving issues and ensuringcustomer satisfaction. The role is vital in maintaining positivecustomer relationships and contributing to the overall success ofthe...
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Customer Service Representative
2 weeks ago
Sany, India FDF Energy Full timeCustomer ServiceRepresentativeOverview:Asa Customer Service Representative you will play a crucial role inensuring customer satisfaction and loyalty. You will be the primarypoint of contact for customers addressing their inquiries resolvingissues and providing exceptional service to enhance the overallcustomer experience.KeyResponsibilities:Manage high...
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Customer Service Administrator
3 days ago
Sany, India TekWissen LLC Full timeOverview: TekWissen Group is a workforce management providerthroughout the USA and many other countries in the world. TekWissenGroup is a workforce management provider throughout the USA andmany other countries in the world. Our client is a Britishownededucation publishing and assessment service to schools andcorporations as well for students directly....
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Customer Service
1 month ago
Sany, India Brand Chitects Full timeCustomerServiceAs aCustomer Service Representative you will be the key to anexceptional customer experience. Through your daily interactionsyou will build sustainable relationships with our customers manageinquiries provide accurate information on pricing lead time orderstatus and ensure timely resolution of any issues. Additionally youwill be responsible...
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Customer Service Representative
1 week ago
Sany, India Z Ventures Full timeResponding to CustomerInquiries: Address customer inquiries, questions,and concerns via various communication channels such as phone,email, chat, or social media. Provide accurate and timelyinformation to assist customers with their queries. Providing Product orService Information: Educate customers about thefeatures, benefits, and usage of products or...
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Customer Service Representative
3 days ago
Sany, India Greccio Housing Full timeOverview:Our mission isto provide stable safe affordable housing to offer resources forresidents to achieve stability and to promote solutions to theaffordable housing needs of ourcommunity.Asa community housing development organization in Colorado SpringsGreccio is passionate about serving as an integral part of thehousing continuum. Ensuring that our...
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Sales Associate
6 days ago
sany, India Randstad India Full timeJob Title: Sales Associate IT & TelecomSectionJob Overview:As a Sales Associate inthe Laptop & Mobile Section you will play a pivotal role inprovidingexceptional customer service and driving saleswithin the laptop & mobile department. This positionrequires a passion for laptops & Mobiles excellentinterpersonal skills and a strong commitment tomeetingcustomer...
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Customer Service Executive
1 month ago
Sany, India Acme Services Private Limited Full timeRoles &Responsibilities: Develop and implement strategiesto enhance postsales customer experience andsatisfaction. Serveas the primary point of contact for customers postsales handlinginquiries concerns and feedback via phone email chat and socialmedia channels.Assist customers with productrelatedquestions troubleshooting and technical support escalating...
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Customer Service Representative
1 week ago
Sany, India Shree Maruti Integrated Logistics Limited Full timeAs a Customer Care Representative at ShreeMaruti, you will play a pivotal role in delivering top-notchservice to both new and existing customers. Your primaryresponsibility will be to provide accurate and timely informationto customers, address their inquiries and concerns, and ensuretheir overall satisfaction. We are looking for individuals with abackground...
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Customer Service Sales Executive
2 weeks ago
sany, India Acme Services Private Limited Full timeJobResponsibilities: Customer Interaction: Interactwith customers and prospects through various channels such as phoneemail chat or inperson to provide information resolveinquiries and offer solutions.Sales and Upselling:Identify opportunities to promote products or services and meetsales targets by crossselling upselling and...
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Customer Service Sales Executive
1 month ago
Sany, India Acme Services Private Limited Full timeJobResponsibilities: Customer Interaction: Interactwith customers and prospects through various channels such as phoneemail chat or inperson to provide information resolveinquiries and offer solutions. Sales and Upselling:Identify opportunities to promote products or services and meetsales targets by crossselling upselling and offeringpersonalised...
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Customer Support Associate
1 month ago
Sany, India Skillhub Consulting Pvt Ltd Full timeBusiness Enablers (a SkillhubConsulting subsidiary) is an HRsolutions provider that specializes in strategic HR solutions. Fromtalent acquisition to organizational development interventions andstrategic consulting were dedicated to enhancing your workforce anddriving growth.RoleDescription:DevshreemSolutions Private LimitedDevshreem SolutionsPrivate Limited...
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Remote Customer service representative
8 hours ago
Sany, India Elite Metro Corp Full timeOverview:The RemoteCustomer Service Representative plays a crucial role in ourorganization as they are the first point of contact for ourcustomers. They are responsible for providing exceptional customerservice and ensuring customer satisfaction which directly impactsthe reputation and success of ourbusiness.KeyResponsibilities:Manage incomingcustomer...
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Sany, India Roq Virtual Staffing LLC Full timeJobDescription:We are seeking ahighly motivated and reliable individual to join our team as anIndependent Contractor Customer Service Representative. As arepresentative you will be responsible for delivering exceptionalcustomer service to our clients through various channels includingphone email and livechat.PayRate: $1218 anhourBelowis a list of states we...
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Customer Success Associate
3 weeks ago
sany, India The 1 Club Full timeResponsibilities: CustomerEngagement: Proactively engage with customers tounderstand their needs and provide timely assistance in resolvingqueries. QueryResolution: Effectively address customer inquiriesconcerns and issues through various communication channels (emailchat phone) ensuring a positiveresolution. ProductKnowledge: Develop a deep understanding...
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Security Services Manager
3 days ago
sany, India HTD Resources Full timeProject: Onsite Client:Oracle Position: Security ServicesManager Location: Remote Exp:5 Years Budget: Open Security Services Manager to assist withdelivering high value high impact Security and Compliance Servicesto Oracle Cloud Customers. The ideal candidateshould have demonstrable experience in customer facing roles andpossess adequate knowledge...
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Security Services Manager
1 month ago
Sany, India HTD Resources Full timeProject: Onsite Client:Oracle Position: Security ServicesManager Location: Remote Exp:5 Years Budget: Open Security Services Manager to assist withdelivering high value high impact Security and Compliance Servicesto Oracle Cloud Customers. The ideal candidateshould have demonstrable experience in customer facing roles andpossess adequate knowledge of...
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Call Center Customer Service Representative
2 weeks ago
Sany, India Dadeland Animal Hospital Full timeWe are looking for a remote call centercustomer service representative to provide outstanding service toour customers and potential customers. You will be required toanswer queries handle complaints and troubleshoot problems in aprofessional and polite manner to ensure effective resolution andcustomersatisfaction.Responsibilities:Receivingor making a high...
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Customer Service Executive
1 day ago
Sany, India Crown Veterinary Services Pvt Ltd Full timeManage large amounts of incomingphone callsGenerate salesleadsIdentify and assess customers needs toachieve satisfactionBuild sustainablerelationships and trust with customer accounts through open andinteractive communicationProvide accuratevalid and complete information by using the rightmethods/toolsMeet personal/customer serviceteam sales targets and call...