Dialer Manager-Cross Sell eBranch
1 month ago
Role/ Job Title : Dialer Manager-Cross Sell eBranch
Function/ Department : Turbo Cross Sell
Job Purpose :
The role entails ensuring stability of dialer application, telecom lines performance management and real time monitoring and reducing idle time of the agents by delivering system enhancements required to better the existing process in most cost efficient and technology effective manner.
Roles & Responsibilities :
Manage daily outbound call center dialer functionality end to end and real time. Manage the dialer application and upload of database. Monitor and churn the database tables as per the connectivity delivered in a specific campaign. Control Idle time and call drop offs by understanding pacing ratios Responsible to manage telecom lines, recommend and switch lines between GSM, PRI & SIP to increase the connectivity.Education Qualification:
Graduation: Any
Post-graduation : MBA, PGDM
Experience : 5+ years of relevant experience
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Dialer Manager-Cross Sell eBranch
1 month ago
Thane, India IDFC FIRST Bank Full timeRole/ Job Title : Dialer Manager-Cross Sell eBranch Function/ Department : Turbo Cross Sell Job Purpose : The role entails ensuring stability of dialer application, telecom lines performance management and real time monitoring and reducing idle time of the agents by delivering system enhancements required to better the existing process in most cost...
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Team Manager-Turbo Cross Sell
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Thane, India IDFC FIRST Bank Full timeRole/ Job Title : Team Manager - Turbo Cross Sell Function/ Department : Turbo Cross Sell Job Purpose: The role entails driving business growth through overseeing team focused on cross selling banking products and services and closely collaborating with retail team for same. It involves leadership, strategic planning and ensuring multi product...
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Team Manager-Turbo Cross Sell
4 weeks ago
thane, India IDFC FIRST Bank Full timeRole/ Job Title : Team Manager - Turbo Cross Sell Function/ Department : Turbo Cross Sell Job Purpose: The role entails driving business growth through overseeing team focused on cross selling banking products and services and closely collaborating with retail team for same. It involves leadership, strategic planning and ensuring multi...
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Unit Manager-Turbo Cross Sell
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Thane, India IDFC FIRST Bank Full timeRole/ Job Title : Unit Manager - Turbo Cross Sell Function/ Department : Turbo Cross Sell Job Purpose: The role entails driving business growth through overseeing team focused on cross selling of banking products and closely collaborating with retail team. It involves strategic planning and ensuring multi product sales through effective cross –...
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Unit Manager-Turbo Cross Sell
3 weeks ago
thane, India IDFC FIRST Bank Full timeRole/ Job Title : Unit Manager - Turbo Cross Sell Function/ Department : Turbo Cross Sell Job Purpose: The role entails driving business growth through overseeing team focused on cross selling of banking products and closely collaborating with retail team. It involves strategic planning and ensuring multi product sales through effective cross...
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Sales Trainer-Turbo Cross Sell
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Sales Trainer-Turbo Cross Sell
2 weeks ago
thane, India IDFC FIRST Bank Full timeRole/ Job Title: Sales Trainer – Turbo Cross Sell Function/ Department: Turbo Cross Sell Job Purpose: Exposure & rich experience in Product Training / Sales Training. Should be well versed with L&D aspects, MIS etc. Roles & Responsibilities: Prepares new sales representatives by conducting orientation to sales process and...
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