IT Help Desk Support

An **IT Help Desk Technician **is responsible for providing technical support and assistance. Must have knowledge of Networking, BPO Software, CRM, WFM, Domains, and Call Center Dialers. **Roles and Responsibilities** Experience with Workforce Management software (performance tracking, reporting) Provide technical support to users by researching and...

**Job timing**: 5:30pm - 2:30am, 7:30pm - 4:30am. (After day light saving - 6:30pm - 3:30am, 8:30pm - 5:30am) **Experience**:Minimum 2yrs of experience **Notice Period**:Immediately/15 days/30 days can apply **AMSYSGroup** We pride ourselves on 17 Years of excellence based on the principles of integrity, honour, and mutual gain. As future decisions are...

**Requirements**: 1. Very good English comm skills 2. Knowledge Basic windows troubleshooting 3. MS office and outlook troubleshooting 4. Ticketing tool and SLA knowledge preferred **Job Types**: Full-time, Regular / Permanent **Benefits**: - Health insurance - Paid sick time Day range: - Monday to Friday - Weekend availability Shift: - Night...

**Requirements**: 1. Very good English comm skills 2. Knowledge Basic windows troubleshooting 3. MS office and outlook troubleshooting 4. Ticketing tool and SLA knowledge preferred **Job Types**: Full-time, Regular / Permanent **Benefits**: - Health insurance - Paid sick time Day range: - Monday to Friday - Weekend availability Shift: - Night...

Service Desk Trainer - Thane, IN July 26, 2023 **About WTW**: Our distinct, connected perspective across talent, assets and ideas unlocks potential for our clients. While many just look at mitigating the downside, we see how a unified approach to people and risk is a path to growth. Powered by market analytics and behavioral insight, our integrated teams...

**About WTW**: Our distinct, connected perspective across talent, assets and ideas unlocks potential for our clients. While many just look at mitigating the downside, we see how a unified approach to people and risk is a path to growth. Powered by market analytics and behavioral insight, our integrated teams reveal hidden value within the critical...

JLL supports the Whole You, personally and professionally. Receptionist/Front Office Executive Integrated Facilities Management — Client Site **What this job involves**: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, you’ll be in charge of one of the busiest places in...

Department : Administration Function : Front Desk Supervisor / Manager’s Title : Manager Job Location : Site Office | Thane Duties & Responsibilities: - Welcoming guests - Taking calls and transferring - Offering tea / coffee / refreshments - Maintaining records of customers, walk in guests, customer feedback - Inventory tracking on cost sheet -...

We are looking for a Receptionist to manage our front desk daily and perform various administrative tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also...

The purpose of the Central Service desk is to provide a Single Point of Contact for all in-scope IT related issues or service requests for both Applications and Infrastructure - Receive incidents, service requests, queries, from Customer end users or IT staff through the agreed modes of communication (Ticketing tool, Phone, E-mail, and Chat) - Provide VIP...

Receptionist/Front Office ExecutiveIntegrated Facilities Management — Client Site  What this job involves: Serving on the front lines of customer serviceAre you a people person who can make daily interactions such a breeze? In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll...

Position Overview: As a Front Desk Executive, you will be the first point of contact for visitors, clients, and employees at the front desk of the organization. Your role is vital in providing a positive and professional image of the company and ensuring smooth operations at the front desk area. You will handle various administrative tasks, manage incoming...

Position Overview: As a Front Desk Executive, you will be the first point of contact for visitors, clients, and employees at the front desk of the organization. Your role is vital in providing a positive and professional image of the company and ensuring smooth operations at the front desk area. You will handle various administrative tasks, manage incoming...

**Position Overview**: The Service Desk Technician is responsible for resolving IT tickets that have been submitted by users across the global organization. Additionally, they take phone calls from users across all shifts from all sites globally as well as from users who may be outside of the sites. The Service Desk Technician is responsible for providing...

**FRONT DESK EXECUTIVE- THANE** **Your Role**: - To answer, screen and forward incoming phone calls professionally, and take adequate messages and pass to the appropriate individuals as and when required - Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. - To provide general office administrative and...

Job Role Service Desk Analyst Role Description Professionals who help users resolve their issues with computer hardware and software Location/Country Vikhroli / Thane (Work from Office) Job Type Full time Workshift 06:30 am - 03:30 pm / 01:30 pm - 10:30 pm / 10:30 pm - 7:30 am (24x7 rotational) Reporting To Technical Support Team Supervisor What's in it for...

**Your responsibilities**: - Engage other Service Desk resources or appropriate second - and third-level service resources to resolve incidents beyond scope of ability or responsibility. - Ensure incidents and requests are accurately logged, assigned, tracked and responded to in a timely manner, in line with agreed SLAs; provision of timely communications...

Front Office and Admin Executive Job Description We are looking for a front office & Admin Executive responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages. **Responsibilities**: - Greet...

Greet clients and visitors with a positive, helpful attitude. - Assisting clients in finding their way around the office. - Announcing clients as necessary. - Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. - Preparing meeting and training rooms. - Answering phones in a professional manner,...

**Global Service Desk Executive** **Profile of the position**: Level - Junior management level position. Grade - L5 grade. Reporting to Head - Managed Services. Location - Seepz, Mahape Night Shift **Duties and Responsibilities** - Assist Global Service Desk (GSD) Engineers by providing First level support. - Identify and solve escalated problems related...