Application Support Executive

1 month ago


Thane, India thyssenkrupp Materials IT Services India Pvt. Ltd Full time

**Your responsibilities**:

- Engage other Service Desk resources or appropriate second
- and third-level service resources to resolve incidents beyond scope of ability or responsibility.
- Ensure incidents and requests are accurately logged, assigned, tracked and responded to in a timely manner, in line with agreed SLAs; provision of timely communications and maintenance of ownership until closure.
- Take ownership of colleague issues and follow up on the status of issues on behalf of the colleague, communicating progress in a timely manner.
- Identify service improvement opportunities to key service management stakeholders.
- Work with ITSM teams on individual proactive and reactive issues as necessary.
- Grow general knowledge of IT and business systems, increasing ability to resolve issues on first contact.
- Manage content in the Knowledge Management system.

**Your profile**:

- Must have Experience in **Application support**:

- **L1 Incident monitoring and resolution**:

- Escalation and coordination of incident with L2 support team
- Customer on call support / phone call support
- Knowledge of any ticketing tool. HPSM is desirable
- **Should be willing to work in shifts (Morning, Afternoon and Night)**:

- Excellent verbal and written communication skills.
- Preferable Immediate Joiner or NP less than 1 month
- Work Location:

- Thane (Mumbai)

**Your benefits**:
**Contact**:
**Become part of the #GENERATIONTK**:
**Company**:


  • IT Support Executive

    3 weeks ago


    Thane, India Ultimate Recruiter Full time

    **Urgent Opening for the post of IT Support Executive.** **job Location - Thane** **Designation**: Executive **Qualification**: B.E./B.Sc. - IT /BCA **Experience**: 2-4 years as an IT Support Executive **Roles & Responsibilities -** - Client deployment - Support our Windows domain-, virtualization - and network-administration (WAN, LAN, WiFi) - Support...


  • Thane, India Decagon Software Private Limited Full time

    **Desired Qualities**: - Good verbal and written communication skills - Familiarity with computer technology, Word & Excel - Sound knowledge of web browsing. - Ability to analyze and troubleshoot - Experience in a phone based remote support role. - Good logical reasoning kills - Fluency in English & Hindi - Critical thinker and problem-solving skills -...


  • Thane, India Decagon Software Private Limited Full time

    Desired Qualities: - Good verbal and written English skills - Passion to pay attention to every detail - Motivation to learn new skills - Familiarity with Word & Excel - Sound knowledge of Internet web browsing. **Job Description**: - Attend phone call for Training / Resolving Queries. - Maintain high level of customer satisfaction. Working hours: 9 am...


  • Thane, India ComUnus Full time

    Join us in this exciting journey in making ComUnus a dream company to work with and also creating customer delight by adding immense value to the business. Why ComUnus At ComUnus Technologies Pvt Ltd, you will get to experience an environment that has the latest technology, colleagues with diverse views, a high risk-reward culture. Many people find this...


  • Thane, India Decagon Software Private Limited Full time

    Desired Qualities: - Good verbal and written English skills - Passion to pay attention to every detail - Motivation to learn new skills - Familiarity with Word & Excel - Sound knowledge of Internet web browsing. **Job Description**: - Attend phone call for Training / Resolving Queries. - Maintain high level of customer satisfaction. Working hours: 9 am...

  • Proposal Executive

    2 months ago


    Thane, India Eco Support Pvt. Ltd. Full time

    Addressing enquiries for solid waste management - Preparation of techno-commercial offers for products - Back office, site co-ordination & troubleshooting - Providing pre and post order customer support - Sales Order creation - Co-ordination with various departments for order execution - Preparing product presentation for customers - Participation in...

  • Proposal Executive

    1 month ago


    Thane, India Eco Support Pvt. Ltd. Full time

    Addressing enquiries for solid waste management - Preparation of techno-commercial offers for products - Back office, site co-ordination & troubleshooting - Providing pre and post order customer support - Sales Order creation - Co-ordination with various departments for order execution - Preparing product presentation for customers - Participation in...

  • Proposal Executive

    1 week ago


    Thane, India Eco Support Pvt. Ltd. Full time

    Addressing enquiries for solid waste management - Preparation of techno-commercial offers for products - Back office, site co-ordination & troubleshooting - Providing pre and post order customer support - Sales Order creation - Co-ordination with various departments for order execution - Preparing product presentation for customers - Participation in...


  • Thane District, Maharashtra, India Decagon Software Private Limited Full time

    Desired Qualities: - Good verbal and written English skills - Passion to pay attention to every detail - Motivation to learn new skills - Familiarity with Word & Excel - Sound knowledge of Internet web browsing. **Job Description**: - Attend phone call for Training / Resolving Queries. - Maintain high level of customer satisfaction. Working hours: 9 am...

  • Application Support L2

    2 months ago


    Thane, India ACL Digital Full time

    **Company**:ACL Digital **Client**:Reliance **L1/L2Application Support(Freshers/Experienced)** Work from Office. Project requirement is 6 days working, 24/7 support & rotational shift. Minimum graduation [15 yrs of education is must, (10+12+graduation/ 10+diploma+graduation)] Must have personal laptop-Compulsory. **Package**: 2.5LPA. **Location** :...

  • Application Support

    3 days ago


    Thane, India Harjai Computers Full time

    Skill: Application Support Experience: 6 months to 1 Year Job Location: Thane Ghodbunder road Notice period: Immediately - temporary yearend resource from 1st March to 15th April. JD for this resource is as follows. - Having the sound knowledge of windows and Unix - Having the sound knowledge of Outlook - Having the sound knowledge of SQL - Minimum Exp...

  • Sales Executive

    2 weeks ago


    Thane, India Yangpoo Executive Education Full time

    Position: Program Advisor - Media & Entertainment Program About: Yangpoo Executive Education Yangpoo is a premium career counselling and university representation company helping students and working professionals to select the best courses from leading MBA colleges and Universities. We are currently hiring program advisors to promote Post Graduate Program...

  • Sales Executive

    1 week ago


    Thane, India Yangpoo Executive Education Full time

    Position: Program Advisor - Sales About: Yangpoo Executive Education Yangpoo is a premium career counselling and university representation company helping students and working professionals to select the best courses from leading MBA colleges and Universities. We represent brands like NMIMS Global, Welingkar Institute of Management, Manipal University and...


  • Thane, India ComUnus Full time

    Join us in this exciting journey in making ComUnus a dream company to work with and also creating customer delight by adding immense value to the business. Why ComUnus At ComUnus Technologies Pvt Ltd, you will get to experience an environment that has the latest technology, colleagues with diverse views, a high risk-reward culture. Many people find this...


  • Thane, India Ventura Securities Ltd. Full time

    Role : Application Support EngineerLocation : Thane, MAHRequired experience : 2 years & aboveWebsite : www.venturasecurities.comAbout the Company :Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is now entering the next phase of growth by pivoting to a...

  • Application Support

    1 month ago


    Thane, India Decagon Software Private Limited Full time

    Desired Qualities: - Good verbal and written communication skills - Motivation to learn new skills **Job Description**: - Respond to Training / Resolving Queries. - Maintain high level of customer satisfaction and product quality. Pay: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Internet reimbursement Shift: - Day shift Application...

  • Application Support

    2 days ago


    Thane, India Decagon Software Private Limited Full time

    Desired Qualities: - Good verbal and written communication skills - Motivation to learn new skills **Job Description**: - Respond to Training / Resolving Queries. - Maintain high level of customer satisfaction and product quality. Pay: ₹13,000.00 - ₹17,000.00 per month **Benefits**: - Internet reimbursement Shift: - Day shift Application...

  • Application Support

    1 week ago


    Thane, India Decagon Software Private Limited Full time

    Desired Qualities: - Good verbal and written communication skills - Motivation to learn new skills **Job Description**: - Respond to Training / Resolving Queries. - Maintain high level of customer satisfaction and product quality. **Salary**: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Internet reimbursement Schedule: - Day...


  • thane, India Ventura Securities Ltd. Full time

    Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is now entering the next phase of growth by pivoting to a digital-first approach and strengthening its direct-to-consumer franchise. The company has now carved out a separate fintech vertical tasked with digital...


  • Thane, India Ventura Securities Ltd. Full time

    Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is now entering the next phase of growth by pivoting to a digital-first approach and strengthening its direct-to-consumer franchise. The company has now carved out a separate fintech vertical tasked with digital...