![Decagon Software Private Limited](https://media.trabajo.org/img/noimg.jpg)
Customer / Application Support Executive
2 weeks ago
**Desired Qualities**:
- Good verbal and written communication skills
- Familiarity with computer technology, Word & Excel
- Sound knowledge of web browsing.
- Ability to analyze and troubleshoot
- Experience in a phone based remote support role.
- Good logical reasoning kills
- Fluency in English & Hindi
- Critical thinker and problem-solving skills
- Provide first level Technical/Non-technical support
- Keep technical and product knowledge up to date through self-learning internal training
- Maintain high level of customer satisfaction and product quality.
- Ability to identify solve the user issues over mail/telephone/remote access.
- Understand the issue reported by the customer, analyze and provide appropriate solution
**Salary**: ₹8,000.00 - ₹14,000.00 per month
**Benefits**:
- Internet reimbursement
Shift:
- Day shift
COVID-19 considerations:
All employees wear mask.
Application Question(s):
- [Mandatory question] What is your expected monthly salary?
- [Mandatory question] If selected, when can you join?
- [Mandatory question] What is your residence location (full address)?
- [Mandatory question] If you are working, what is your current salary?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
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