International Customer Support Executive
3 weeks ago
- Manageinternational customer inquiries via various communicationchannels
- Assist customers with productinformation orders and issue resolution
- Buildand maintain strong customer relationships to fosterloyalty
- Coordinate with internal teams toaddress customer needs effectively
- Contributeto the development of international customer supportstrategies
- Monitor customer satisfaction andidentify areas for improvement
- Providemultilingual support to cater to diverse customerbases
- Resolve escalated customer issues withprofessionalism and empathy
- Collaborate withsales and marketing teams to support internationalinitiatives
- Ensure adherence to internationalservice level agreements
- Collect and analyzecustomer feedback to enhance servicequality
- Conduct trainings for internal teams oninternational customer support bestpractices
- Stay updated on international markettrends and cultural nuances
- Prepare regularreports on international customer supportperformance
- Participate in international eventsand trade shows to represent thecompany
- Bachelors degree inBusiness Administration Communication or relatedfield
- Proven experience in internationalcustomer support or related roles
- Fluency in atleast two international languages
- Demonstratedability to effectively communicate acrosscultures
- Proficiency in customer relationshipmanagement (CRM) software
- Strong problemsolvingskills with a customercentricapproach
- Excellent time management andorganizational abilities
- Ability to workflexible hours to accommodate international timezones
- Highly developed cultural sensitivity andglobal mindset
- Familiarity with internationaltrade regulations and compliancestandards
- Effective negotiation and conflictresolution skills
- Solid understanding ofinternational customer behavior andpreferences
- Experience in training andmentoring teams on international customersupport
- Ability to travel internationally asneeded
- Strong analytical skills and attentionto detail
multilingualcommunication,customer relationship management,culturalsensitivity,time management,customer support,customersatisfaction,management
-
Sales Support Executive
4 weeks ago
Thane, India Eco Support Pvt. Ltd. Full timeAddressing enquiries for solid waste management - Preparation of techno-commercial offers for products - Back office, site co-ordination & troubleshooting - Providing pre and post order customer support - Sales Order creation - Co-ordination with various departments for order execution - Preparing product presentation for customers - Participation in...
-
Customer Support Executive
1 month ago
Thane, India SOLAR DIAMOND TOOLS (INDIA) PVT. LTD Full timeCustomer Support Executive is a direct customer facing role and involves engaging overseas customer contacts on day-to-day basis remotely (from HO). A highly responsible role as all engagements and commercial transactions with overseas customers are expected to be seamless. A critical supporting function to liaise between internal and external stakeholders...
-
Customer Support Executive
1 month ago
thane, India Watch Your Health India Private Limited Full timeJob Openings for 2 Customer Support Executive Jobs for Freshers in Thane West, MaharashtraMedicine Support executive, having Educational qualification of : Diploma, B.Pharma with Good knowledge in Medicine Sales Executive etc.Fluent English Speaker
-
Customer Support Executive
4 weeks ago
Thane, India Green Point Global Full time**Hiring for Customer Support Executive** **Location : CBD Belapur** - dealing with customer issues and churning out an easy-to-follow solution - Handling Inbound and outbound calls - handling customer concerns and complaints in a timely manner - establishing a positive rapport with all clients and customers in person or via phone - forming reports based on...
-
Customer Support Executive
1 week ago
Thane, India ONIQ SERVICES PRIVATE LIMITED Full time**Hiring for Customer support executive for Thane location (Mumbai).** - **Freshers can also apply.**: - **Salary - **_Rs.13000 to 15000_ - **Qualification - **_Undergraduate / Graduate_ - **Pick and drop facility available from Thane station.**: - **Roles and Responsibilities**: and maintaining a good relationship with customer. **Job Types**: Full-time,...
-
Customer Service Executive
4 weeks ago
Thane, India hindustan Recruitment Full time**ROLE- CUTOMER SUPPORT (INTERNATIONAL PROCESS)** **LOCATION- Thane, Wagle Estate** **Salary - 35k to 40k + Unlimited Incentives** **Experience - 1 year in INTERNATIONAL BPO** **5 days working, shift time - 7pm to 4am,** CAB FACILITY AVAILABLE **Qualifications** Customer Support Support skills Excellent Interpersonal Skills Analytical...
-
International Customer Service
4 weeks ago
Thane, India Marcto Full time**ROLE- Customer service executive (US process)** **LOCATION- Thane, Wagle Estate** **Salary - 35k to 40k + Incentives** **Experience - 1 year in INTERNATIONAL BPO** **5 days working, shift time - 7pm to 4am,** **CAB FACILITY AVAILABLE** **Employer's No - 9555655548 **Qualifications** US Customer Support, Collections and sales experience...
-
BPO - Customer Support Executive
1 month ago
thane, India SDCMS Pvt. Ltd. Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer...
-
Proposal Executive
4 weeks ago
Thane, India Eco Support Pvt. Ltd. Full timeAddressing enquiries for solid waste management - Preparation of techno-commercial offers for products - Back office, site co-ordination & troubleshooting - Providing pre and post order customer support - Sales Order creation - Co-ordination with various departments for order execution - Preparing product presentation for customers - Participation in...
-
Sales & Collection Customer Support
1 month ago
Thane, India Bright Consultancy Full time**Job Title** - Sale Executive Positions Open - 40 Qualification - HSC Key Skills - Communication skills, BPO, Voice Process, Customer Support, Voice support Experience - 6 months in international BPO sales/ customer service. Shifts - night shifts Job - Sales process, hardcore sales/collection process preferred. Fresher with Excellent communication...
-
Sales Executive
4 weeks ago
Thane, India Reflective Customer Solutions Full time**Job description Sales Counselor** As a sales counsellor working for an international client, your primary job responsibilities would be providing guidance and support to individuals and businesses facing financial difficulties. Your role would involve understanding their financial situations, explaining available options, and assisting them in making...
-
Customer Support Executive
4 weeks ago
Thane, India Ambiguous solutions pvt. ltd. Full timewe have new process (Vodafone Qatar Process) that we have to start from Jan and the process is pure customer support and 24*7 shift + 5 days working with 2 rotation off. Interview mode : Virtual Please Find below the JD FYR. HEXAWARE TECHNOLOGIES Process : Falcon ( VFQ ) DOJ: 18th Jan 2024 Qualification: - Graduate if Fresher/ HSC only for...
-
Customer Support Associate
4 weeks ago
Thane, India Bizaccenknnect Pvt. Ltd. Full time**Greeting of the day !!!** Please Find below the **JD **FYR. The process is pure **customer support** and **24*7 shift** + **5 days** working with **2 rotation off**. **Profile** - Customer support **Process** : Falcon ( VFQ ) **Qualification**: - Graduate if Fresher/ HSC only for Experience **Experience**: - Fresher - 6 months Experience into...
-
Customer Care Executive
4 weeks ago
Thane, India International Industrial Springs Full timeCalling to customer - Quotation making - Mail to customer - Quotation follow up - Business partner creation - Data entry - Coordination with customer & internal team - Basic GST knowledge **Job Specification: - ** Quick Learner & Creative thinking Must handle multiple job responsibilities & work pressure Prioritization of Task Well organized with high...
-
Customer Support Specialist Thane
3 weeks ago
Thane, India Minna Technologies Full timeWe are looking for talentedCustomer Support specialiststo join our Product operations team in India (Thane).Minna connects global banks and fintech with subscription businesses to give consumers self-serve subscription management in-app. Minna is a technology partner to top-tier financial institutions, fintech and subscription businesses, providing...
-
Cse (Customer Support Executive)
4 weeks ago
Thane, India Dr Nishita's Cosmetic Clinics pvt ltd Full time**Job Title**: Customer Support Executive **Linguistic**: Gujarati, Hindi **Location**: Thane **Job Type**: Full-time **Responsibilities**: - Make outbound calls to prospective and existing patients. - Provide information about clinic services, treatments, and products. - Schedule appointments and follow up on appointment confirmations. - Maintain a...
-
R & D Intern
4 weeks ago
Thane, India Mondelēz International Full time**Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow...
-
Customer Support Specialist Thane
4 weeks ago
thane, India Minna Technologies Full timeWe are looking for talented Customer Support specialists to join our Product operations team in India (Thane). Minna connects global banks and fintech with subscription businesses to give consumers self-serve subscription management in-app. Minna is a technology partner to top-tier financial institutions, fintech and subscription businesses, providing...
-
Customer Support Specialist Thane
4 weeks ago
Thane, India Minna Technologies Full timeWe are looking for talented Customer Support specialists to join our Product operations team in India (Thane). Minna connects global banks and fintech with subscription businesses to give consumers self-serve subscription management in-app. Minna is a technology partner to top-tier financial institutions, fintech and subscription businesses, providing...
-
Customer Support Associate
1 month ago
Thane, India Tanika Tech Jewels Pvt Ltd Full timemore **Company** Tanika Tech Jewels Pvt Ltd is a Marketing Technology for Jewellery Businesses. It builds an automation ecosystem to make marketing, sales, communication and customer engagement easier and efficient to manage from a single dashboard through its brand ‘Jwero.ai’ support position. Technical support officers troubleshoot technical issues,...