Customer Support Executive
1 month ago
we have new process (Vodafone Qatar Process) that we have to start from Jan and the process is pure customer support and 24*7 shift + 5 days working with 2 rotation off.
Interview mode : Virtual
Please Find below the JD FYR.
HEXAWARE TECHNOLOGIES
Process : Falcon ( VFQ )
DOJ: 18th Jan 2024
Qualification:
- Graduate if Fresher/ HSC only for Experience
Experience:
- 6 months Experience into Customer Service Mandatory
Shift Timing : 24*7 (Rotational)
Working Days : 5
Week Offs : 2 Rotational
**Salary**: upto 4,10,000 LPA
Excellent Communication mandatory ( International Voice Selects Only)
Work Location: LOMA IT Park, Ghansoli
Rounds of Interview : ( Virtual )
1. HR
2. Operation
Note
Work from office
Job Role
Solving the queries of the Customer related to Postpaid / Prepaid Customers.
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Thane, Maharashtra (required)
Ability to Relocate:
- Thane, Maharashtra: Relocate before starting work (required)
Work Location: In person
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