Elite Banker-First Select
2 weeks ago
Role/ Job Title: Elite Banker.
Function/ Department: Retail Liabilities.
Job Purpose:
Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking program. Professionally driven to achieve higher customer satisfaction and increase retention. Elite Banker to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems and key onboarding steps for products cross-sell.
Roles & Responsibilities:
Responsible for deepening customer relationships to increase customer relationship value. Responsible for driving quality engagements over call with customers by following industry best practices. Responsible for increasing mobile banking adoption and drive initial login on Optimus app. CASA value builds up and new client acquisition and increase in 'Product Holding Per Customer' within mapped portfolio. Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer, Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement. Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs. Ensure monthly operating plan is met to improve scorecard and decile rankings. Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks. Ensure strict adherence to the bank policies and compliance. Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program.Secondary Responsibilities:
Assist audit and ensure compliance to internal and external regulations and guidelines. Provide best in-class customer service to all clients to become their primary banker. Education Qualification :
Graduation: Any Graduation
Experience : Minimum 2+ years of relevant experience in Banking or allied Business.
-
Elite Banker-First Select
2 weeks ago
Thane, India IDFC FIRST Bank Full timeRole/ Job Title: Elite Banker. Function/ Department: Retail Liabilities. Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding...
-
Elite Banker
3 days ago
Thane, India IDFC FIRST Bank Full time**Function/ Department**: Retail Liabilities. **Job Purpose**: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking...
-
Elite Banker
3 days ago
Thane, India IDFC FIRST Bank Full timeFunction/ Department: Retail Liabilities. Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking...
-
Elite Banker
3 days ago
thane, India IDFC FIRST Bank Full timeFunction/ Department: Retail Liabilities. Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking...
-
Elite Banker-first Wealth
3 days ago
Thane, India IDFC FIRST Bank Full time**Role / Job Title**: Elite Banker-First Wealth **Function/Department**: Retail Liabilities **Job Purpose**: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive remittances, mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...
-
Elite Banker-First Wealth
3 days ago
thane, India IDFC FIRST Bank Full timeRole / Job Title: Elite Banker-First Wealth Function/Department: Retail Liabilities Job Purpose: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive remittances, mobile banking adoption & usage, increase cross-sell of products and work towards upgrading...
-
Elite Banker-First Wealth
3 days ago
Thane, India IDFC FIRST Bank Full timeRole / Job Title: Elite Banker-First Wealth Function/Department: Retail Liabilities Job Purpose: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive remittances, mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...
-
Elite Banker-nri
2 days ago
Thane, India IDFC FIRST Bank Full time**Role / Job Title**: Elite Banker-NRI **Function/Department**: Retail Liabilities **Job Purpose**: The Acquisition Manager will be responsible for opening accounts for interested customers and ensuring end to end documentation. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding...
-
Elite Banker-NRI
3 days ago
Thane, India IDFC FIRST Bank Full timeRole / Job Title: Elite Banker-NRI Function/Department: Retail Liabilities Job Purpose: The Acquisition Manager will be responsible for opening accounts for interested customers and ensuring end to end documentation. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding...
-
Elite Banker-NRI
2 days ago
thane, India IDFC FIRST Bank Full timeRole / Job Title: Elite Banker-NRI Function/Department: Retail Liabilities Job Purpose: The Acquisition Manager will be responsible for opening accounts for interested customers and ensuring end to end documentation. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding...
-
Elite Banker-Bharat Banking
1 month ago
thane, India IDFC FIRST Bank Full timeRole/ Job Title: Elite Banker-Bharat Banking Function/ Department: Retail Liabilities Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading...
-
Elite Banker-Bharat Banking
2 months ago
Thane, India IDFC FIRST Bank Full timeRole/ Job Title: Elite Banker-Bharat Banking Function/ Department: Retail Liabilities Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...
-
Elite Banker- Bharat Banking
3 days ago
Thane, India IDFC FIRST Bank Full time**Role / Job Title**: Elite Banker - Bharat Banking **Function/Department**: Rural Liabilities **Job Purpose**: Elite Banker - Bharat Banking will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive CASA deepening, mobile banking adoption & usage, increase cross-sell of products...
-
Elite Banker- Bharat Banking
3 days ago
thane, India IDFC FIRST Bank Full timeRole / Job Title: Elite Banker- Bharat Banking Function/Department: Rural Liabilities Job Purpose: Elite Banker- Bharat Banking will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive CASA deepening, mobile banking adoption & usage, increase cross-sell of...
-
Elite Banker- Bharat Banking
3 days ago
Thane, India IDFC FIRST Bank Full timeRole / Job Title: Elite Banker- Bharat Banking Function/Department: Rural Liabilities Job Purpose: Elite Banker- Bharat Banking will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive CASA deepening, mobile banking adoption & usage, increase cross-sell of products...
-
Elite Banker-First Wealth
2 months ago
Thane, India IDFC FIRST Bank Full timeRole/ Job Title: Virtual Relationship Manager-First Wealth Function/ Department: Retail Liabilities Job Purpose: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...
-
Elite Banker-First Wealth
2 weeks ago
thane, India IDFC FIRST Bank Full timeRole/ Job Title: Virtual Relationship Manager-First Wealth Function/ Department: Retail Liabilities Job Purpose: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards...
-
Elite Banker-NRI
2 weeks ago
Thane, India IDFC FIRST Bank Full timeRole/ Job Title: Elite Banker-NRI Function/ Department: Retail Liabilities Job Purpose: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in...
-
Elite Banker-NRI
2 weeks ago
thane, India IDFC FIRST Bank Full timeRole/ Job Title: Elite Banker-NRI Function/ Department: Retail Liabilities Job Purpose: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding...
-
Elite Banker-NRI Engagement
2 weeks ago
Thane, India IDFC FIRST Bank Full timeRole/ Job Title: Elite Banker-NRI Engagement Function/ Department: Retail Liabilities Job Purpose: Acquisition Manager will be responsible to open accounts for interested customers and ensure end to end documentation. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding...