Business Head-Retail

18 hours ago

Surat, India RISHI JOBS Full time

Profile: Business Head Experience:  10+ years of experience in retail, with at least 5 years in a senior leadership role Role Overview: The Business Head - Retail will be responsible for driving growth, profitability, and operational excellence in the premium electronics retail business. This leadership role requires a strategic thinker with deep retail knowledge, strong business acumen, and the ability to build high-performing teams while maintaining global standards of customer experience. Key Responsibilities: Business Leadership & Strategy • Define and execute the overall business strategy for premium electronics retail across regions. • Drive top-line revenue growth and bottom-line profitability. • Build annual business plans, sales forecasts, and retail expansion strategies. • Visit points of sale to evaluate opportunities, challenges & improvement scopes. Retail Operations & Customer Experience • Ensure seamless operations across all mono-brand retail stores as per global guidelines and store formats. • Maintain retail standards in merchandising and customer experience. • Implement customer engagement programs to enhance loyalty and satisfaction. Sales & Marketing • Achieve monthly, quarterly, and annual sales targets. • Design and execute localized marketing campaigns aligned with the marketing team. • Monitor competitor activity and market trends to identify growth opportunities. Team Leadership & Deve lopment • Lead, mentor, and inspire a team of Regional Managers, Cluster Managers, Store Managers, sales & support staff; conduct regular sales-review calls with all managers. • Build a culture of performance, accountability, and customer focus. • Implement training programs (in collaboration with technology partners) to enhance staff capabilities. Vendor & Stakeholder Management • Liaise with technology partners to align on business strategies, reporting, and compliance. • Manage key vendor partnerships and ensure smooth supply chain & inventory management. • Provide business insights and updates to top management regularly. Financial Management • Take full P&L responsibility for the retail business. • Optimize costs while ensuring customer experience and service quality. • Manage inventory, working capital, and store profitability effectively. Key Skills & Competencies • Strong leadership and people management skills • Proven track record in retail business management (preferably premium / consumer electronics / lifestyle) • Excellent business acumen with strong P&L management experience • Deep understanding of retail operations, customer experience, and sales • Strong communication, negotiation, and stakeholder management skills • Ability to think strategically and execute tactically Qualifications & Experience: • Graduate / Postgraduate in Business Administration, Sales, or Retail Management • 10+ years of experience in retail, with at least 5 years in a senior leadership role • Prior experience in managing premium brand retail (electronics / lifestyle) preferred What We Offer: • Opportunity to lead one of the fastest-growing premium electronics retail networks in India • Entrepreneurial freedom with high responsibility • Competitive compensation with performance-linked incentives • Exposure to global best practices in premium retail

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