Senior Client Relationship Manager
3 weeks ago
Company Description
M1xchange is India's leading RBI-licensed TReDS platform, connecting corporates and MSMEs to Banks/NBFCs since 2017. It facilitates bill discounting through a fast and secure digital marketplace, allowing MSME suppliers to sell receivables to financiers. Transactions occur digitally when an MSME raises an invoice and the buyer validates it, enabling financiers to bid. Once the bid is accepted, payment is processed within 24 hours and credited to the MSME's bank account. This platform enhances MSME access to finance at competitive rates without requiring collateral.
Role Description
This is a full-time, on-site role for a Senior Client Relationship Manager based in Mumbai. The Senior Client Relationship Manager will be responsible for managing and nurturing client relationships, identifying client needs, providing solutions, and ensuring client satisfaction. Daily tasks include coordinating with internal teams, addressing client queries, conducting regular meetings with clients, and providing insights for service improvements.
Responsibilites
Client Relationship Management and Client Servicing skills
Experience in Financial Services, Banking, or NBFCs industries
Strong Communication and Interpersonal skills
Problem-Solving and Analytical skills
Ability to work independently as well as collaboratively with internal teams
Bachelor's degree in Business, Finance, or related field
Experience with digital platforms and marketplaces is a plus
Ability to work on-site in Mumbai
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