Client Relationship Manager

3 days ago


Mumbai, India Pinnacle Global Group Full time

Company Description

Pinnacle Global Group provides outsourcing and offshoring services to businesses around the globe, with a specific focus on the US, UK, and Australia. Founded in India, we employ a skilled and dedicated team of over 300 professionals across 7+ offices. Our high client retention rate of 97% reflects our unwavering commitment to exceptional service and building lasting partnerships. With over 150 global clients, we pride ourselves on delivering quality results and supporting our clients' success across various industries.

Role Description

This is a full-time on-site role for a Client Relationship Manager located in Mumbai. The Client Relationship Manager will be responsible for managing client relationships, resolving client inquiries, and ensuring client satisfaction. Day-to-day tasks include maintaining regular communication with clients, understanding their needs, coordinating with internal teams to provide solutions, and contributing to client retention and growth. This role requires a proactive approach to identifying opportunities for upselling and cross-selling our services to clients. This role involves a regular travel to the UK and Ireland.

Qualifications

  • Strong client relationship management and communication skills
  • Experience in handling client inquiries and providing solutions
  • Proven ability to manage and grow client accounts
  • Excellent organizational and time management skills
  • Ability to work collaboratively with internal teams
  • Bachelor's degree in Business, Marketing, or related field
  • Previous experience in the outsourcing/offshoring industry is a plus


  • Mumbai, Maharashtra, India eBikeGo® Full time

    Job Role : Client Relationship Manager / Client Relationship ExecutiveLocation: Mumbai (Andheri East)Min Exp - 3 Yrs( Client relationship management)Job Summary:We are looking for a dynamic and results-driven Client Representative to strengthen and grow our strategic client relationships. This role involves driving revenue growth, managing high-value...


  • Mumbai, India Programming Full time

    Job Description: Job Title : CLIENT RELATIONSHIP MANAGER (CRM) Location: Mumbai Experience 3-5 years (preferably in IT sector) Notice Period: Immediate joiner Skills Required: Client Relationship Management, Project Management, Contract Management, Negotiation, Billing & Invoicing, Analytical and Problem-Solving, , Collaboration Platforms We are looking for...


  • Mumbai, Maharashtra, India eBikeGo® Full time

    Job Role : Client Relationship Manager / Client Relationship ExecutiveLocation: Mumbai (Andheri East)Min Exp - 3 Yrs( Client relationship management) Job Summary:We are looking for a dynamic and results-driven Client Representative to strengthen and grow our strategic client relationships. This role involves driving revenue growth, managing high-value...


  • Mumbai, Maharashtra, India eBikeGo® Full time

    Job Role : Client Relationship Manager / Client Relationship ExecutiveLocation: Mumbai (Andheri East)Min Exp - 3 Yrs( Client relationship management) Job Summary:We are looking for a dynamic and results-driven Client Representative to strengthen and grow our strategic client relationships. This role involves driving revenue growth, managing high-value...


  • Mumbai, Maharashtra, India Pinnacle Global Group Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionPinnacle Global Group provides outsourcing and offshoring services to businesses around the globe, with a specific focus on the US, UK, and Australia. Founded in India, we employ a skilled and dedicated team of over 300 professionals across 7+ offices. Our high client retention rate of 97% reflects our unwavering commitment to exceptional...


  • Mumbai, Maharashtra, India beBeeAccountability Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Title: Client Relationship ManagerJob Description:The Client Relationship Manager will serve as the primary point of contact for assigned customers, fostering long-term relationships that drive business growth.Key Responsibilities:Operate as a single point of contact for assigned customers to ensure seamless communication and resolution of issues.Develop...


  • Mumbai, Maharashtra, India beBeeAccountManager Full time US$ 90,000 - US$ 1,20,000

    Job Title: Client Relationship ManagerThe ideal candidate will possess strong communication skills, enabling them to effectively build and maintain relationships with key clients. This role involves working closely with internal teams to develop strategic solutions that meet client needs.To excel in this position, you will need to demonstrate a proven track...


  • Mumbai, Maharashtra, India TECEZE Full time

    Job Title: Client Relationship Manager / Key Account ManagerLocation: MumbaiDepartment: Customer SuccessReports To: Head of Account ManagementRole Overview:We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be...


  • Mumbai, Maharashtra, India TECEZE Full time

    Job Title: Client Relationship Manager / Key Account Manager Location: Mumbai Department: Customer Success Reports To: Head of Account Management Role Overview: We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate...


  • Mumbai, Maharashtra, India TECEZE Full time

    Job Title: Client Relationship Manager / Key Account ManagerLocation: MumbaiDepartment: Customer SuccessReports To: Head of Account ManagementRole Overview:We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be...