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Help Desk Engineer
3 weeks ago
Hawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist, Hawaii Tech Support offers end-to-end IT solutions with a focus on reliability and security.
Role Description
This is a full-time on-site role as a Help Desk Engineer located in Pune. As a Help Desk Engineer, you will be responsible for providing technical support, troubleshooting issues, offering help desk support, assisting with printer support, and managing computer hardware. You will also perform system administration tasks, including hardware and software installation, and support unified communications and network cabling.
Qualifications
Technical Support and Troubleshooting skills
Experience in Help Desk Support
Knowledge of printer support and computer hardware
Strong problem-solving and analytical abilities
Excellent communication and customer service skills
Ability to work well in a team
Relevant certifications in IT support
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Help Desk Engineer
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