Help Desk Executive
1 month ago
JLL supports the Whole You, personally and professionally.
Helpdesk Executive
Account Management - Work Dynamics (India, West)
**What this job involves**:
Centralising all logs and requests
What we’re looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, you’ll provide superior call logging services—receiving and logging complaints containing complete details of the requests.
In line with this, you’ll tag each request with unique identity numbers to determine the nature of issues, and to dispatch them to the appropriate department. You’ll also follow up on the progress of each request by coordinating with respective assignees and monitoring their response time.
Furthermore, you’ll keep tabs on feedback and communicate with the requestor to ensure the closure of the task. You’ll also prepare daily and weekly reports on call status, as well as monthly reports on recurring calls. Assisting building engineers in conducting analyses is also within your scope.
Performing other ad hoc tasks
As an expert in the field, you must be flexible in taking other responsibilities aside from your core tasks. Part of your mandate is to contribute to the monthly management report for our clients. Likewise, you’ll work closely with admin personnel in processing invoices.
Likewise, you’ll be working side-by-side with both engineering and facilities departments in handling our contractors and developing operational procedures. Ensuring workplace safety is also within your scope. To do this, you’ll actively participate in health and safety reviews and identify potential risks. You’ll also participate in emergency evacuation procedures as needed.
Proven industry experience
Are you a degree holder with three to five years’ experience in facilities management? Do you have a solid background in helpdesk operations and strong working knowledge of occupational safety? Do you have a proven track record in rolling out improvement initiatives? If you said yes to all these, then we encourage you to apply.
Collaborative mind set
At JLL, we believe that collaboration plays a central role in achieving success—that’s why you must demonstrate flexibility in working with a team. Likewise, you must possess a customer-centric focus and superior organisational skills to manage daily activities effectively. You must also be equipped with excellent communication skills to coordinate effectively with colleagues and clients.
**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
-
Help Desk
4 weeks ago
Hadapsar, Pune, Maharashtra, India Sanpurple Inc Full time**Help desk** **Experience**: 2-3 years in customer service, incl. calling. Must be fluent in Marathi. **Responsibilities**: Handle 80-90 calls/day, troubleshoot issues, maintain records, collaborate with teams. **Requirements**: - Ability to work in a fast-paced environment. - Strong communication specifically Marathi. - Proficiency with Advance excel...
-
Help Desk Engineer
4 days ago
Pune, India Hawaii Tech Support Full timeCompany Description Hawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...
-
Front Desk Executive
1 month ago
Navi Mumbai, Maharashtra, India Talent search desk Full timeWe have job opening for "Front Desk Executive" for our leading client in Hospital located in Navi Mumbai. Position : Front Desk Executive Job Location : Nerul, Navi Mumbai **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift - Evening shift Application Question(s): - What is your current location? **Experience**: - Hospital...
-
Help Desk Engineer
4 days ago
pune, India Hawaii Tech Support Full timeCompany DescriptionHawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...
-
Help Desk Engineer
5 days ago
Pune, India Hawaii Tech Support Full timeCompany Description Hawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...
-
Help Desk Engineer
5 days ago
Pune, India Hawaii Tech Support Full timeCompany Description Hawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...
-
Help Desk Engineer
5 days ago
pune, India Hawaii Tech Support Full timeCompany DescriptionHawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...
-
Travel Help Desk Executive
1 month ago
Pune, India Executive81 HR Solutions Private Limited Full timePosition: Travel Help Desk Executive **Payroll Organization**:Executive81 HR Solutions** **Client Location: Synergen Green** **Job Summary**: We are seeking a dynamic and highly organized individual to join our team as a Travel Help Desk Executive/Administration. his role requires strong communication skills, attention to detail, and the ability to...
-
Sme - Help Desk
4 weeks ago
Pune, India NielsenIQ Full timeCompany Description NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran...
-
▷ (Only 24h Left) Help Desk Engineer
2 days ago
Pune, India Hawaii Tech Support Full timeCompany DescriptionHawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...
-
Help Desk Executive
1 month ago
pune, India JLL Full timeHelpdesk Executive Account Management – Work Dynamics (India, West) What this job involves: Centralising all logs and requests What we’re looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, you’ll provide superior call logging services—receiving and logging complaints...
-
Help Desk Executive
1 month ago
Pune, India JLL Full timeHelpdesk Executive Account Management – Work Dynamics (India, West) What this job involves: Centralising all logs and requests What we’re looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, you’ll provide superior call logging services—receiving and logging complaints...
-
Front Desk Executive
3 weeks ago
Pune Camp, India Neilsoft Full timeJob Location : Pune Position : Front Desk Executive Experience : 0 to 2 Years Qualification : Graduation Required Skills & Experience: Handle Reception. Receive calls. Create admin help desk Id for new associate and get issues related to maintenance of associates resolved with the help. Handle admin help desk tickets, stationary tickets and...
-
Front Desk Executive
3 weeks ago
Pune, India Neilsoft Full timeJob Location : PunePosition : Front Desk ExecutiveExperience : 0 to 2 YearsQualification : GraduationRequired Skills & Experience:Handle Reception. Receive calls.Create admin help desk Id for new associate and get issues related to maintenance of associates resolved with the help. Handle admin help desk tickets, stationary tickets and distribution of...
-
Front Desk Executive
5 days ago
Mumbai, Maharashtra, India Yasmin's Body Image Pvt Ltd (Yasmin Karachiwala's Body Image) Full time**Job Summary** Yasmins Body Image Pvt Ltd is hiring Front Desk & Operations executive for Pilates studio. **Position: Front Desk & Operations Executive** **Job Location: Bandra (West)** **Responsibilities and Duties** **Front Desk Management**: - Handle Studio’s WhatsApp and reply to the client’s messages promptly. - Welcome and greet the clients /...
-
Front Desk Executive
4 days ago
Pune, Maharashtra, India Nikhil Group Full timeAny Graduate with 3-4 Years Experience as Front Desk Executive / Receptionist Having good communication skills Inward outward of Billings Attend Visitors, Directors guest & greet them Attend suppliers, vendors, phone calls and provide them necessary information Pay: ₹18,000.00 - ₹22,000.00 per month **Benefits**: - Health insurance - Provident...
-
Admin Front Desk Executive
1 month ago
Pune, Maharashtra, India Sonovision Aetos-Ortec Group Full time**Position Title **:Admin Cum Front Desk Executive **Location **:Pune **Experience **:1+ Years (Front desk/ Admin) **Job Summary**: The Corporate Front Desk Coordinator plays a crucial role in maintaining a professional and welcoming atmosphere for employees, clients, and visitors. This position involves managing the front desk area, handling incoming...
-
Front Desk Executive
1 month ago
Chinchwad, Pune, Maharashtra, India JC SILVER STAR FASHION PVT LTD. Full timeFront Desk Executive 1. Managing the reception area and ensuring the office is neat and tidy. 2. Greeting and welcoming clients, customers and visitors courteously and professionally 3. Answering phone calls and directing them to the appropriate department. 4. Travelling and hotel bookings. 5. To Assist Director within office. 6. Ready to perform...
-
Front Desk Executive
4 weeks ago
Aundh, Pune, Maharashtra, India The Pilates Studio, Pune Full time**Company Description** The Pilates Studio by Namrata Purohit is a relaxing workout space having 3 centers in Pune, dedicated to making each person feel at ease while providing effective training. The teachers provide encouragement and carefully instruct clients, ensuring success and gradual improvement. The studio is committed to helping their clients feel...
-
Front Desk Executive
1 month ago
Aundh, Pune, Maharashtra, India Medipoint Hospital Pvt Limited Full timeWe are hiring Front Desk Executive/Receptionist. For our Multispeciality NABH hospital Located in aundh. Job Role: - Front Desk Administration. - To attend Telephone calls (Incoming & outgoing) - Maintaining Inward & Outward registers. - Co-ordination with internal as well as external Patients or Clients or Doctors **Job Types**: Full-time, Regular /...