Operations Manager

3 weeks ago


Vizag, India AccorHotel Full time
The Operations Manager is responsible for assisting with the planning and managing of the operations of the hotel to achieve customer (guests employees corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.The Operations Manager is responsible for planning organizing directing and coordinating management activities of the operations in conjunction with the Cluster General Manager.To plan and execute the activities of Front Office Housekeeping Food and Beverage Security & Conventions to ensure adherence to the standards policies and procedures of Novotel Visakhapatnam Varun Beach.Puts focus on all sentiment scores and RPS while creating plans with all operational departments for continuous improvement and development of guest satisfaction process improvement and optimization.Works closely with the Cluster General Manager and Cluster Financial Controller to create plans to optimize the P & L and cost efficiency plans.Play an active role in planning of marketing promotions in various areas of the hotelBe a brand ambassador and use the IAuditor app to do regular audits and share results build action plans to ensure 100% brand standard is followed.Be a part of the all meetings lined up of operational departments and lead the meeting.Contribute effectively to guest experiences manage all guest responses organize guest meet ups work with line team members to develop guest experiences make operations smoother and easier.Spend major part of the day on the shop floor assisting to keep check on operations guests movement guest satisfaction etc.Ensure weekly departmental briefings are conducted with the Operations Manager presence once a week.Review all guest pre arrival details with all departments.Ensure on floor operational team morale difficulties and operational needs are communicate to the T & C Manager and Cluster General Manager while finding solutionsPre approve all operational expenses and plans prior to it being signed off by Cluster GM.Be a representative of Accor in hotel management schools during trainings and other areas where Accor seeks to create a reputation and outreach.Review monthly F & B and Rooms promotion calendar and get it approved from Cluster General Manager.Demonstrates and communicates short and long term focus.Ensure adequate coverage of managers on shop floor weekends and plan / coordinate MODs. Evaluate and implement MOD report findings & suggestionsLiaise with all departments to ensure smooth operations at the hotel.Do monthly/weekly fire & safety and other relevant operations audits.Work closely with sales & marketing teams to take feedback from clients and enhance guest experience as well as give opportunities to sales team to sell the hotel product better.To check and evaluate daily evalpack prior to Cluster General Manager approval and ensure Accor Focus Guide points are followed a 100% across all operational departments.

Remote Work :No

Employment Type :Fulltime
  • Operations Manager

    4 weeks ago


    Vizag, Andhra Pradesh, India AccorHotel Full time

    Job DescriptionThe Operations Manager is responsible for assisting with the planning and managing of the operations of the hotel to achieve customer satisfaction and quality service while meeting/exceeding financial goals.Key Responsibilities:Plan and execute the activities of Front Office, Housekeeping, Food and Beverage, Security & Conventions to ensure...

  • Operations Manager

    3 weeks ago


    Vizag, Andhra Pradesh, India AccorHotel Full time

    Job DescriptionThe Operations Manager is responsible for assisting with the planning and managing of the operations of the hotel to achieve customer satisfaction and quality service while meeting/exceeding financial goals.Key ResponsibilitiesPlan and execute the activities of Front Office, Housekeeping, Food and Beverage, Security & Conventions to ensure...

  • Operations Manager

    2 weeks ago


    Vizag, Andhra Pradesh, India AccorHotel Full time

    Operations Manager Job DescriptionAt AccorHotel, we are seeking a skilled Operations Manager to join our team. As an Operations Manager, you will be responsible for planning, organizing, directing, and coordinating the management activities of the operations in conjunction with the Cluster General Manager. This includes planning and executing the activities...


  • Vizag, Andhra Pradesh, India GMR Group Full time

    ROLE SUMMARY As a Commercial Operations Manager at GMR Group, you will be responsible for monitoring and streamlining non-aero commercial day-to-day operations to ensure smooth business function and service quality. This includes auditing set processes, implementing improvements, and coordinating with internal and external agencies to enhance passenger...


  • Vizag, Andhra Pradesh, India WNS Global Services Full time

    We are seeking a Business Operations Manager to join our team at "{company}". The ideal candidate will have a strong background in business operations and be able to manage day-to-day tasks with ease.Key Responsibilities:Manage business operations and ensure smooth day-to-day tasksCollaborate with team members to achieve business goalsDevelop and implement...


  • Vizag, Andhra Pradesh, India AccorHotel Full time

    Business PerformanceAs a key member of our hotel management team, you will be responsible for driving business performance and ensuring operational excellence in the housekeeping department.Develop and manage departmental budgets and forecasts, ensuring operational costs are aligned with business goals.Monitor and control inventory levels for operating...


  • Vizag, Andhra Pradesh, India GMR Group Full time

    Job PurposeAs a key member of the GMR Group team, the successful candidate will be responsible for monitoring and streamlining non-aero commercial (Retail/F&B/services) day-to-day operations to ensure smooth business function and service quality. This will involve auditing set processes, implementing process improvements, monitoring concessionaires'...


  • Vizag, Andhra Pradesh, India Conduent Business Services Full time

    At Conduent Business Services, we're seeking a skilled Business Operations Manager to join our team. As a key member of our delivery team, you'll be responsible for managing program management functions, assisting others in achieving goals, and leading day-to-day operations. Your expertise will drive innovation and efficiencies, and you'll be responsible for...


  • Vizag, Andhra Pradesh, India GMR Group Full time

    Job PurposeAs a key member of the GMR Group team, the Commercial Operations Manager will be responsible for monitoring and streamlining non-aero commercial day-to-day operations to ensure smooth business function and service quality. This includes auditing existing processes, implementing improvements, and coordinating with internal and external agencies to...


  • Vizag, Andhra Pradesh, India GMR Group Full time

    Job PurposeAs a key member of the GMR Group team, the Commercial Operations Manager will be responsible for monitoring and streamlining non-aero commercial day-to-day operations to ensure smooth business function and service quality. This includes auditing set processes, implementing process improvements, and coordinating with internal and external agencies...


  • Vizag, India Narayana Medciti Full time

    Company DescriptionNarayana Medciti is a leading multi-specialty hospital in Visakhapatnam, offering a wide range of core treatments and specialized services. With a team of experienced healthcare professionals specializing in gastroenterology, emergency & trauma, and other core treatments, we provide quality care to our patients.Role DescriptionThis is a...


  • Vizag, Andhra Pradesh, India AccorHotel Full time

    Business PerformanceAs the Housekeeping Executive at Accor Hotel, you will be responsible for managing the department's budget and forecast, ensuring operational costs are within budget. You will also monitor and control inventories for operating equipment, including linens, crockery, and glassware where applicable.OperationYou will compile and update...


  • Vizag, Andhra Pradesh, India GMR Group Full time

    Job PurposeAs a key member of the GMR Group, the successful candidate will be responsible for monitoring and streamlining non-aero commercial day-to-day operations to ensure smooth business function and service quality.The ideal candidate will have a strong background in operations management and experience in coordinating with internal and external agencies...


  • Vizag, Andhra Pradesh, India JLL Full time

    About the RoleJLL is seeking a seasoned facilities expert to lead daily facility operations and implement building procedures and performance measures. As the Assistant Facilities Manager, you will be responsible for managing daily client activities, promoting best practices, and developing better processes.Key Responsibilities- Lead daily Facility...


  • Vizag, Andhra Pradesh, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions connects job seekers with the perfect opportunities. With its headquarters in Hyderabad, the company operates in the retail sector, employing 2-10 employees. For more information, visit our website.Job OverviewWe are seeking a mid-level Retail Operations Manager for our retail operations in Visakhapatnam. The successful...


  • Vizag, Andhra Pradesh, India Conduent Business Services Full time

    {"Job Title": "Senior Operations Manager", "Job Description": "Job SummaryAt Conduent Business Services, we are seeking a highly experienced Senior Operations Manager to lead our program management functions. This is a unique opportunity to thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.Key...


  • Vizag, Andhra Pradesh, India GMR Group Full time

    Job Purpose: The Commercial Operations Manager will be responsible for monitoring and streamlining day-to-day operations of non-aero commercial activities, ensuring smooth business functions and service quality. Key responsibilities include auditing and implementing process improvements, monitoring concessionaires, and coordinating with internal and external...


  • Vizag, Andhra Pradesh, India GMR Group Full time

    Job Purpose As a key member of the GMR Group team, the Commercial Operations Manager will be responsible for monitoring and streamlining non-aero commercial day-to-day operations to ensure smooth business function and service quality. This includes auditing set processes, implementing process improvements, and coordinating with internal and external agencies...


  • Vizag, Andhra Pradesh, India AccorHotel Full time

    Hotel Operations ManagerAs a Hotel Operations Manager at AccorHotel, you will be responsible for ensuring the smooth operation of our front desk and guest services. Your duties will include conducting daily briefings, managing staff tasks, and analyzing rate variance reports to ensure revenue control.Key Responsibilities:Conduct daily briefings and ensure...


  • Vizag, Andhra Pradesh, India GMR Group Full time

    Job PurposeAs a Commercial Operations Manager at GMR Group, you will be responsible for monitoring and streamlining non-aero commercial (Retail/F&B/services) day-to-day operations to ensure smooth business function and service quality. This involves auditing set processes, implementing process improvements, and coordinating with internal and external...