Founding customer success executive
10 hours ago
About Pepsales: Pepsales (Multiplicity Technologies Inc, US-incorporated) is an AI Saa S Sales Platform. Our product helps US-based B2 B Tech Companies improve their discovery process and deliver instant personalized demos. Pepsales has successfully secured $1.1 million in pre-seed funding, led by Chiratae Ventures, with support from angel investors across the Bay Area and key players in India's startup ecosystem. Company Website: About Founders: Ajay Singh (Co-founder and CEO) has 17 years of GTM and Product Leadership experience in India and the US. Ajay is an alumnus of Michigan State University, ISB, and IIT Roorkee. : Abhinandan Sahgal (Co-founder and CTO) has 14 years of Engineering and Product Leadership experience. Abhinandan joined as Founding Engineer and exited as Senior Director - Engineering & Architecture from Tekion Corp in 8 years with multiple patents. Tekion is a $4 Bn US-based B2 B Saa S started by Ex-CIO of Tesla.: Location: HSR, Bangalore (Office) Responsibilities: As a Customer Success Executive (CSE), you are both the guardian angel of customers and the wizard behind the product curtain—part trusted advisor, part solution architectCustomer Success WizardryOnboard customers like you're rolling out a red carpet—smooth, memorable, and classy.Be the go-to person for clients: guiding them, solving their issues, and making sure they hit their goals with Pepsales.Proactively monitor usage to ensure customers aren't just "logging in" but actually winning with the product.Run quarterly business reviews that make customers say, "Wow, you know us better than we know ourselves."Spot upsell/cross-sell opportunities without ever sounding salesy.Sales Engineering SuperpowersLead technical deep-dives during pre-sales conversations—explain the "how it works" in plain English (or geek-speak when needed).Customize demos that make prospects think the product was designed just for them.Partner with AEs to answer tough product questions and build trust with technical stakeholders.Collect and relay product feedback like a pro diplomat—balancing client asks withproduct roadmap reality.Cross-Team CollaboratorWork hand-in-hand with Sales, Product, and Engineering—being the bridge between what's promised and what's delivered.Ensure smooth customer handoffs from Sales to Success—like a perfectly timed relay race, not a dropped ball.Qualifications:Education & Experience: Bachelor's degree required; MBA or technical background a plus. 1–3 years in Customer Success, Sales Engineering, or Solutions Consulting.People Skills: Excellent communicator, empathetic listener, and relationship builder.Tech Fluency: Comfort with Saa S products, APIs, and tools like Salesforce, Apollo,or Sales Navigator. Bonus if you can talk shop with engineers.Problem Solver: Analytical thinker who thrives on digging into customer challengesand finding creative fixes.Growth Mindset: Hungry to learn, grow, and eventually take on leadership in Customer Success or Solutions.Tech Whiz: Proficient in navigating tools like Salesforce, Apollo, Sales Navigator, and Intent tools.Growth Hunger: We love ambition Show us your drive and potential to scale heights within our sales or customer success family.What We Offer:Day 0 startup experience in an AI Saa S rocketship.Mentorship directly from Founders with deep GTM, Product, and Tech expertise.Chance to work with top US Saa S companies—interfacing with CROs, Sales Leaders, and technical buyers.Career growth path in both Customer Success leadership and Sales Engineering specialization
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Founding Customer Success Executive
6 days ago
Bengaluru, Karnataka, India Pepsales AI Full timePepsales (Multiplicity Technologies Inc, US-incorporated) is an AI SaaS Sales Platform. Our product helps US-based B2B Tech Companies improve their discovery process and deliver instant personalized demos. 1 million in pre-seed funding, led by Chiratae Ventures, with support from angel investors across the Bay Area and key players in India's startup...
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Founding Customer Success Manager
7 days ago
Bengaluru, Karnataka, India Michael Page Full timeJoin as the Founding Customer Success LeaderWork closely with the CEO to influence a high growth SaaS firmAbout Our ClientOur client is a Y-Combinator-backed, high growth SaaS firm focused on the US marketJob DescriptionLead upselling and cross-selling to grow account valueManage end-to-end client relationships and coordinationIdentify and close new business...
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Founding Customer Success Executive
6 days ago
Bengaluru, Karnataka, India Pepsales AI Full timeAbout Pepsales: Pepsales (Multiplicity Technologies Inc, US-incorporated) is an AI SaaS Sales Platform. Our product helps US-based B2B Tech Companies improve their discovery process and deliver instant personalized demos. Pepsales has successfully secured $1.1 million in pre-seed funding, led by Chiratae Ventures, with support from angel investors across the...
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Founding Customer Success Executive
7 days ago
Bengaluru, Karnataka, India Pepsales AI Full time ₹ 40,00,000 - ₹ 80,00,000 per yearAbout Pepsales:Pepsales (Multiplicity Technologies Inc, US-incorporated) is an AI SaaS Sales Platform. Our product helps US-based B2B Tech Companies improve their discovery process and deliver instant personalized demos. Pepsales has successfully secured $1.1 million in pre-seed funding, led by Chiratae Ventures, with support from angel investors across the...
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Founding Customer Success Executive
6 days ago
Bengaluru, Karnataka, India Pepsales AI Full timeAbout Pepsales: Pepsales (Multiplicity Technologies Inc, US-incorporated) is an AI SaaS Sales Platform. Our product helps US-based B2B Tech Companies improve their discovery process and deliver instant personalized demos. Pepsales has successfully secured $1.1 million in pre-seed funding, led by Chiratae Ventures, with support from angel investors...
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Founding Customer Success Executive
4 days ago
Bengaluru, Karnataka, India Pepsales AI Full timeAbout Pepsales: Pepsales (Multiplicity Technologies Inc, US-incorporated) is an AI SaaS Sales Platform. Our product helps US-based B2B Tech Companies improve their discovery process and deliver instant personalized demos. Pepsales has successfully secured $1.1 million in pre-seed funding, led by Chiratae Ventures, with support from angel investors across...
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Founding Customer Success Executive
1 hour ago
Bengaluru, Karnataka, India Pepsales AI Full timeAbout Pepsales: Pepsales (Multiplicity Technologies Inc, US-incorporated) is an AI SaaS Sales Platform. Our product helps US-based B2B Tech Companies improve their discovery process and deliver instant personalized demos. Pepsales has successfully secured $1.1 million in pre-seed funding, led by Chiratae Ventures, with support from angel investors across...
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Customer Success Executive
2 weeks ago
Bengaluru, Karnataka, India DexyAI Full timeSome experience with running email + linkedin outbound campaigns is a MUST. At Dexy, we're transforming outbound lead generation with AI-driven solutions that help businesses connect with their ideal customers. As a Customer Success & Outbound Specialist in the Founder's Office, you'll work directly with the founding team to craft and execute high-performing...
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Customer Success Manager
7 days ago
Bengaluru, Karnataka, India Michael Page Full timeJob Description- - Founding team member- - Opportunity to lead a critical team in a fast-growing edtech SaaS companyJob DescriptionKey ResponsibilitiesPhase 1: Individual Contributor (First 6 months)- Shadow leadership to deeply understand the platform and customer needs.- Own relationships with partner schools and manage onboarding.- Lead training sessions...
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Bengaluru, Karnataka, India beBeeLeadGeneration Full time US$ 30,000 - US$ 50,000Job Title: Customer Success Specialist Lead Generation ExpertAbout the Role:We are seeking a highly skilled Customer Success Specialist to join our Founders Office team. In this role, you will work directly with the founding team to craft and execute high-performing email and LinkedIn campaigns.Your Responsibilities:Craft and execute high-performing email...
