Lead Referral Relationship Manager

4 weeks ago


Bangalore City, India Bonito Designs Full time

Lead – Referral Understanding customer expectations, developing customer loyalty & referral programs, creating a quality customer sales experience, to acquire new customers. Sales through Loyalty & Referral Programs Develop and implement strategies that helps in growth of transactions / engagement with the existing customer base using the CRM database. Connect with our customers to increase in revenue by selling Organization Essentials / Product Exchanges / Cross Sales of products Develop cross-channel partners, digital platforms and use them for customer engagement. Start the customer loyalty program ➢ How do we convert customers who have purchased into members ➢ How do we engage them and create a rewards mechanism. ➢ How do we ensure repeat purchases from them. ➢ What special benefits should be available for Loyalty Program members. The Ideal Candidate Experience : Minimum of 7 years of experience in sales, with at least 4 years of experience in sales management. Educational Background : Bachelor's degree in business, marketing, or related field, MBA (MBA is a plus & not mandatory) Strongleadership and team management skills. Excellent communication and interpersonal skills. Experience with CRM systems and sales management tools. Knowledge of industry trends and best practices in sales and customer engagement.



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