Relationship Manager

2 days ago

bangalore, India Fourth Frontier Full time

Position Summary:

Fourth Frontier is a pioneering health tech company that builds and offers products and services for monitoring and improving heart health for people across the world. Cardiovascular disease is the leading cause of mortality across the globe. Despite its importance, affordable products and services to monitor and improve heart health from the comfort of home have not been available to consumers. Fourth Frontier is committed to solving this important problem. Frontier X2, our revolutionary patented product that provides real-time feedback on cardiac health to users on the move, saw a 10x growth in sales over the past year. We also just launched the Frontier Heart Program that offers a consultation service with our cardiac and exercise experts. The company sells online in the US, Canada, UK, Europe and India, and plans to grow faster, wider and deeper.


We at Fourth Frontier are seeking a Relationship Manager to join our team (to know more, visit and manage the ongoing relationships with our customers who have purchased our medical heart monitoring device. The ideal candidate will be a proactive and customer-focused individual who possesses excellent communication and interpersonal skills. This position requires the ability to build strong relationships with customers and collaborate with internal teams to ensure customer satisfaction, solve all product related queries and provide resolution and eventually generate referral business from the existing customers which the RM will be managing.


Responsibilities:

  • Serve as the primary point of contact for customers who have purchased our medical heart monitoring device.
  • Build and maintain strong relationships with customers by providing exceptional customer service and support.
  • Collaborate with internal teams, including sales, product development and technology teams, to ensure customer satisfaction and address any issues or concerns.
  • Manage and deliver CSAT and NPS targets for the customers
  • Monitor customer usage and identify opportunities to generate referrals, upsell or cross-sell additional products or services.
  • Provide regular updates and reports to management on customer satisfaction, usage, and feedback.
  • Ensure timely delivery of products and services to customers and coordinate any necessary installation or training.
  • Keep accurate and up-to-date records of customer interactions and activities using our CRM system.


Requirements:

  • Bachelor's degree in Allied Health Courses (E.g. BSC in Pharmacy/Physiotherapy) , Business, Marketing or a related field is preferred.
  • Proven experience in post-sales account management or customer success, preferably in the healthcare industry.
  • Excellent communication and interpersonal skills.
  • Proven experience in working in Customer Success or as an Relationship manager in international geographies like - USA, Canada, UK, Europe is preferred, though not mandatory
  • Strong customer service orientation.
  • Ability to work independently and in a team environment.
  • Strong organisational skills and attention to detail.
  • Proficient in using CRM software and Microsoft Office Suite.
  • Knowledge of medical terminology and cardiovascular health is a plus.


This is a full-time position with competitive compensation and benefits. If you are a proactive and customer-focused individual with a passion for healthcare and relationship management, we encourage you to apply for this exciting opportunity.

  • Relationship Manager

    3 months ago

    bangalore, India Varthana Finance Private Limited Full time

    We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers....

  • Relationship Manager

    2 months ago

    bangalore, India Mudrex Inc. Full time

    Mudrex is a Y Combinator-backed platform on a mission to democratize investing, with the primary goal of making crypto investing easy and accessible to everyone. Our flagship product, Coin Sets, which focuses on simplifying investing, is loved universally. We are growing rapidly- today, the Mudrex family is 1 million strong and counting.  And to sustain and...

  • Relationship Manager

    4 weeks ago

    bangalore, India Mudrex Inc. Full time

    Mudrex is a Y Combinator-backed platform on a mission to democratize investing, with the primary goal of making crypto investing easy and accessible to everyone. Our flagship product, Coin Sets, which focuses on simplifying investing, is loved universally. We are growing rapidly- today, the Mudrex family is 1 million strong and counting.  And to sustain and...

  • Relationship Manager

    4 weeks ago

    bangalore, India Anand Rathi Share and Stock Brokers Ltd Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • Relationship Manager

    4 weeks ago

    bangalore, India I CAP FINANCIAL SERVICES Full time

    Responsibilities: Responsible for business development through acquisition of high net-worth clients (client acquisition). Analyzing the market movements and keeping the clients updated on the same. Cross-sell products and services to both new and existing customers as per their lifestyle, risk profiling and requirements. Advising clients on stock market...

  • Relationship Manager

    2 months ago

    bangalore, India I CAP FINANCIAL SERVICES Full time

    Responsibilities: Responsible for business development through acquisition of high net-worth clients (client acquisition). Analyzing the market movements and keeping the clients updated on the same. Cross-sell products and services to both new and existing customers as per their lifestyle, risk profiling and requirements. Advising clients on stock market...

  • Relationship Manager

    4 weeks ago

    Bengaluru/ Bangalore, India timesjobs Full time

    JOB DETAILS1. To acquire customers for Current Account, Savings Account Products of the bank, from a pool of potential individuals, small businesses, trusts associations, societies and corporates2. To achieve and deepen business volume and numbers3. To cross-sell TPP like Insurance, Gold, Locker, FD, Asset Products etc4. To retain customers through efficient...

  • Relationship Manager

    2 months ago

    Bengaluru/ Bangalore, India timesjobs Full time

    JOB DETAILS1. To acquire customers for Current Account, Savings Account Products of the bank, from a pool of potential individuals, small businesses, trusts associations, societies and corporates2. To achieve and deepen business volume and numbers3. To cross-sell TPP like Insurance, Gold, Locker, FD, Asset Products etc4. To retain customers through efficient...

  • Relationship Manager

    3 months ago

    bangalore, India Vsnap Technology Solutions Pvt Ltd Full time

    Relationship Manager - JD   Homes247.in is seeking dynamic and active candidates who would be a perfect fit for the role of Relationship Managers. Candidates should be passionate about sales and business development and must play an active role in the team and enforce the Brand Image.   Come and Be a Part of India's Favourite Property Portal and scale...

  • Relationship Manager

    4 weeks ago

    bangalore, India Vsnap Technology Solutions Pvt Ltd Full time

    Relationship Manager - JD   Homes247.in is seeking dynamic and active candidates who would be a perfect fit for the role of Relationship Managers. Candidates should be passionate about sales and business development and must play an active role in the team and enforce the Brand Image.   Come and Be a Part of India's Favourite Property Portal and scale...

  • Relationship Manager

    3 months ago

    bangalore, India Max Life Insurance Full time

    Position Relationship Manager Incumbent 1 Department Direct Sales Force Function Reporting to BRM Band 4 Location Team size (D/I) NA JOB SUMMARY Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by...

  • Relationship Manager

    4 weeks ago

    bangalore, India Max Life Insurance Full time

    Position Relationship Manager Incumbent 1 Department Direct Sales Force Function Reporting to BRM Band 4 Location Team size (D/I) NA JOB SUMMARY Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by...

  • Relationship Manager

    6 days ago

    bangalore, India Arting Digital Private Limited Full time

    Position Title: Relationship Manager CTC: 7LPA Exp:  2+Location :BangaloreWorking Mode:  OnsitePrimary Skill:  Motor Insurance, Communication skills Qualification: Any Graduate Roles and responsibility:  Building relationship with stakeholders (Dealership, Insurance Companies) for Sales and Service Development of Motor Dealer channel across location...

  • Relationship Manager

    5 days ago

    bangalore, India Hiregis Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • Relationship Manager

    2 weeks ago

    bangalore, India TIGI HR ® Full time

    Title: Relationship Management Location: Bangalore (Local Candidates Preferred) Experience: 2-5 years Key Responsibilities Client Relationship Management: Build and maintain long-term client relationships. Serve as the main contact for clients, offering personalized service. Understand client needs to provide suitable real estate options. Sales and...

  • Relationship Manager

    5 days ago

    bangalore, India Square Capital Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • Relationship Manager

    5 days ago

    bangalore, India Vsnap Technology Solutions Full time

    Homes247.in is seeking dynamic and active candidates who would be a perfect fit for the role of Relationship Managers. Candidates should be passionate about sales and business development and must play an active role in the team and enforce the Brand Image. Come and Be a Part of India's Favourite Property Portal and scale up your career with the best!...

  • Relationship Manager

    3 weeks ago

    Bangalore City, India Silkroutech Solutions Pvt Limited Full time

    Company Description Silkroutech Solutions Pvt Limited is a Cross Border Trade Tech Platform based in Bengaluru. Our platform provides Financial & Non-Financial tools to the Indian Exporters & Importers community. Weaim to empower businesses by enabling smoother trade transactions and providing comprehensive support. Role Description This is a full-time...

  • Relationship Manager

    5 days ago

    bangalore, India TekPillar Full time

    As a Relationship Manager, you will be responsible for examining the future customers and selling our products. You will also be responsible for handling customer complaints and resolving them in a timely manner. Responsibilities: Recognizing new customers via networking, cold calling, and other lead generation strategies Set and met sales earnings targets...

  • Relationship Manager

    3 months ago

    bangalore, India White Force Full time

    Job Description: Dear Candidate Kindly check the JD for Relationship Manager Location: Bangalore,Koramangla Apprehend vital details about various policy and investment plans and showcase them to clients as per their requirements. Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties. Monitored customer service...