Relationship Manager

2 days ago

Jabalpur, India Dreams Solution Full time

Roles & Responsibilities:

  • Deepen existing portfolio to ensure customer stickiness.
  • Manage zoning activity to map household needs in villages and areas allocated.
  • Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.
  • Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
  • Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.
  • Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.
  • Monitor high collections efficiency through discipline and drive.
  • Conduct field audits and customer verifications to ensure high quality of accounts.
  • Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.
  • Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers.
  • Recommend process changes in order to improve service efficiency and quality across the branch network.
  • Manage a team of field officers, taking responsibility of their development and attrition.
  • Develop and implement livelihood advancement and community development initiatives.

Preferred candidate profile

Only Female Candidate Apply

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