
Relationship Manager
1 day ago
Roles & Responsibilities:
- Deepen existing portfolio to ensure customer stickiness.
- Manage zoning activity to map household needs in villages and areas allocated.
- Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.
- Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
- Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.
- Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.
- Monitor high collections efficiency through discipline and drive.
- Conduct field audits and customer verifications to ensure high quality of accounts.
- Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.
- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers.
- Recommend process changes in order to improve service efficiency and quality across the branch network.
- Manage a team of field officers, taking responsibility of their development and attrition.
- Develop and implement livelihood advancement and community development initiatives.
Preferred candidate profile
Only Female Candidate Apply
Perks and benefits
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