L1 Support Engineer

Roles and Responsibilities   Provide front-end (L1 and L2) support to clients and end users. Support enterprise-level application systems, offering both functional and technical assistance. Respond promptly to application-related queries and trouble ticket Investigate problems Desired Candidate Profile   Basic knowledge of server and network...

Job Description Position Title: L1 Technical Inbound Support (3-Month Trial)Work Set-up: Onsite/HybridSchedule: Mondays to Fridays – 8:00 am to 5:00 pmSalary: Php 25,000.00Are you ready to unlock your full potential and join one of the most dynamic teams in the sales and marketing industry? Our client is one of the most dynamic, integrated B2B marketing...

NA Experience **1 yea - 4Year years** Offered Salary Notice Period **Not Disclosed** - Experience level -Min 1 Y-4Years - Experience in Application Support. - Demonstrated background in any of the Domains mentioned in the poster below. - Good knowledge on recent activities of Social Media ( Facebook, LinkedIn, Twitter) - Working knowledge on any...

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Job Description: As an L1 Support Engineer, you will be the first point of contact for our customers, providing technical assistance and support. You will troubleshoot issues, escalate problems as needed, and ensure timely resolution to customer inquiries. Your responsibilities will include: Customer Support: Responding to customer queries and issues via...

Excellent Verbal & Non-verbal communication Experience / knowledge on Infrastructure Monitoring & support (observability) Experience / knowledge on Application Support Must have worked with large enterprise customers/applications. Understand the support process. Experience working with large enterprise applications and aware of the L1 support process for...

Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application SupportMust have worked with large enterprise customers/applications.Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...

Required Skill Sets: Excellent Verbal & Non-verbal communication Experience / knowledge on Infrastructure Monitoring & support (observability) Experience / knowledge on Application Support , Must have worked with large enterprise customers/applications Understand the support process. Experience working with large enterprise applications and aware of the...

Required Skill Sets:Excellent Verbal & Non-verbal communication Experience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support , Must have worked with large enterprise customers/applications Understand the support process.Experience working with large enterprise applications and aware of the L1...

Job Description :The L1 Support Specialist plays a crucial role in providing first-line technical assistance and support to end-users encountering operational issues. This position requires a solid foundation in Linux systems, along with the ability to troubleshoot hardware, software, and network problems. The incumbent will ensure seamless operations within...

Job Description The L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business...

Unity Infotech has multiple opportunities in Microsoft .NET and is hiring for the following roles for its Banking , FinTech & Payments practices: Software Engineer (ASP.NET, .NET Core, MVC, Angular) Software Engineer (.NET Support - L1, L2, L3) Work Location : Kochi/Cochin, IND Start Date : Immediate Job Overview We are seeking an experienced and...

Python Support Engineer Full Time Job Code: T-78941 | India 20 positions Required Experience 3 - 10 Years Skills Python Support Engineer Job Description Understand end-to-end business requirements, system integrations Roles & Responsibilities Understand end-to-end business requirements, system integrations. Work with...

Job Description : Company Name : Mirketa Software Job Title : Senior Site Reliability Engineer L1 Location : Remote (PAN India) Full time Roles and Responsibilities : - Monitoring Critical & Non-Critical applications- Acknowledge, Triage & troubleshoot alerts within scope adhering to the set SLA- Providing On-call Support for mission critical issues ,...

Job Description Are you a tech-savvy wizard with a passion for helping people?Do you enjoy the thrill of troubleshooting technical issues and finding creative solutions?Look no further! BMIT, the coolest IT management company (if we do say so ourselves), is on the hunt for a Service Delivery L1 Engineer to join our dynamic team in Waltham, MA.At BMIT, we...

Firstly, what’s  Nektar.ai ? For starters, Nektar.ai is a platform that integrates with GTM team’s engagement tools (such as email and calendar) on one side and CRM on the other. Through the integration, the engagement and contact data from the email and calendar flow into CRM. In the process, Nektar.ai ensures data filtering, cleansing, enrichment...

Job Description This is a remote position. Philippine-based Filipino Applicants Only. SHIFT TIMES: 4am to 1pm Philippine time, Monday to Friday OR 6am to 3pm Philippine time, Monday to Friday With a rotational days off As a L1 Service Desk Engineer (SDE) you’re required to act as a central point of contact within the Managed...

Responsibilities: Provide advanced technical support for specific applications/systems, serving as the escalation point for complex issues from L1 support. Analyze and troubleshoot intricate technical problems, conduct in-depth root cause analysis and implementing effective solutions or bug fixes to ensure optimal system performance. Collaborate closely...

**Reports to**: Lead/ Manager Software Developer **Region**: India **Stipend**: Rs. 8000/- pm **Duration**: 3-6 months **Joining**: Immediate **Job purpose**: Intern (Software Support) role would be involved in technical support on our products. The role may require to indulge in activities to resolve technical issues by debugging and identify the...