Senior L1 Support Lead

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Roles and Responsibilities   Provide front-end (L1 and L2) support to clients and end users. Support enterprise-level application systems, offering both functional and technical assistance. Respond promptly to application-related queries and trouble ticket Investigate problems Desired Candidate Profile   Basic knowledge of server and network...

Job Description Position Title: L1 Technical Inbound Support (3-Month Trial)Work Set-up: Onsite/HybridSchedule: Mondays to Fridays – 8:00 am to 5:00 pmSalary: Php 25,000.00Are you ready to unlock your full potential and join one of the most dynamic teams in the sales and marketing industry? Our client is one of the most dynamic, integrated B2B marketing...

**Reports to**: Lead/ Manager Software Developer **Region**: India **Stipend**: Rs. 8000/- pm **Duration**: 3-6 months **Joining**: Immediate **Job purpose**: Intern (Software Support) role would be involved in technical support on our products. The role may require to indulge in activities to resolve technical issues by debugging and identify the...

NA Experience **1 yea - 4Year years** Offered Salary Notice Period **Not Disclosed** - Experience level -Min 1 Y-4Years - Experience in Application Support. - Demonstrated background in any of the Domains mentioned in the poster below. - Good knowledge on recent activities of Social Media ( Facebook, LinkedIn, Twitter) - Working knowledge on any...

NA Experience **5 - 7 years** Offered Salary Notice Period **Not Disclosed** **SFDC support** **Roles/Responsibilities of senior CW**: - Senior CW (3+ yrs. exp) with good understanding of Salesforce and technical debugging knowledge. - Sales cloud knowledge is required with end to end process understanding. Apttus CPQ/CLM experience is preferred. -...

Remote India, India Technical Support (SL1) BCM Industry 24/05/2024 Req. VR-103255 **Project description**: About the client: Our esteemed client is a leading financial institution with a strong presence in the EMEA (Europe, Middle East, and Africa) region. They are renowned for their commitment to excellence and innovation in providing financial...

Job Description : Company Name : Mirketa Software Job Title : Senior Site Reliability Engineer L1 Location : Remote (PAN India) Full time Roles and Responsibilities : - Monitoring Critical & Non-Critical applications- Acknowledge, Triage & troubleshoot alerts within scope adhering to the set SLA- Providing On-call Support for mission critical issues ,...

Job Description The L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business...

Responsibilities: Provide advanced technical support for specific applications/systems, serving as the escalation point for complex issues from L1 support. Analyze and troubleshoot intricate technical problems, conduct in-depth root cause analysis and implementing effective solutions or bug fixes to ensure optimal system performance. Collaborate closely...

Unity Infotech has multiple opportunities in Microsoft .NET and is hiring for the following roles for its Banking , FinTech & Payments practices: Software Engineer (ASP.NET, .NET Core, MVC, Angular) Software Engineer (.NET Support - L1, L2, L3) Work Location : Kochi/Cochin, IND Start Date : Immediate Job Overview We are seeking an experienced and...

Excellent Verbal & Non-verbal communication Experience / knowledge on Infrastructure Monitoring & support (observability) Experience / knowledge on Application Support Must have worked with large enterprise customers/applications. Understand the support process. Experience working with large enterprise applications and aware of the L1 support process for...

Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application SupportMust have worked with large enterprise customers/applications.Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...

Required Skill Sets: Excellent Verbal & Non-verbal communication Experience / knowledge on Infrastructure Monitoring & support (observability) Experience / knowledge on Application Support , Must have worked with large enterprise customers/applications Understand the support process. Experience working with large enterprise applications and aware of the...

Required Skill Sets:Excellent Verbal & Non-verbal communication Experience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support , Must have worked with large enterprise customers/applications Understand the support process.Experience working with large enterprise applications and aware of the L1...

Job Description : Company Name : Mirketa Software Job Title : Senior Site Reliability Engineer L1 Location : Remote (PAN India) Full time Roles and Responsibilities : - Monitoring Critical & Non-Critical applications- Acknowledge, Triage & troubleshoot alerts within scope adhering to the set SLA- Providing On-call Support for mission critical issues ,...

General Summary : Equabli is looking for a talented Client Onboarding and Technical Support Engineer to help reimagine and reinvent how collections and recoveries are done in the US. You will be a part of a passionate talented team that is growing and be responsible for achieving the team's roadmap goals.This is an ideal opportunity for an enthusiastic and...

Level 1 and Level 2 Technical Senior Support Analyst for the web-based products. Candidate should be highly experienced in providing excellent customer service and problem escalation/resolution. Experience: 4 – 9 years of experience in a Product technical support environment Primary Job Functions: Provide Level 1 and Level 2 support to end user...

Job Description ¿Quieres hacer parte de una compañia dedicada a servicios financieros?¡TE ESTAMOS BUSCANDO!Requirements Trading Application Support AnalystUbicación: Norte de Bogotá✅ Requisitos- Profesional en carreras de tecnologia da la información (Ing sistemas, Ing software, Ofimatico)- Postgrado en ramas afines al sector IT (No excluyente)-...

About the Company AlphaGrep is a proprietary trading firm focused on algorithmic trading in asset classes across the globe. We cover the global markets by leveraging and integrating technology, risk management and quantitative research. We are one of the largest firms by trading volume on Indian exchanges and have significant market share on several large...