Mirketa - L1 Senior Site Reliability Engineer - Kafka/Jenkins
3 weeks ago
Job Description :
Company Name : Mirketa Software
Job Title : Senior Site Reliability Engineer L1
Location : Remote (PAN India) Full time
Roles and Responsibilities :
- Monitoring Critical & Non-Critical applications
- Acknowledge, Triage & troubleshoot alerts within scope adhering to the set SLA
- Providing On-call Support for mission critical issues , investigate, troubleshoot & drive towards resolution
- Follow escalation procedures as per RB and escalate alerts
- Ensuring web-scale systems are highly available & fault-tolerant
- Improve the performance of micro-services and solve scaling/performance issues
- Capacity management and planning
- Strong interpersonal communication skills (including listening, speaking, and writing)
- Ability to work well in a diverse, team-focused environment with other SREs & developers
- Knowledgebase engineering - developing / updating Runbooks Preferred
- Patch deployment as per schedule
- Backup/Clean file storage activities on servers on a schedule basis
- Schedule Job's Manual/Automation
- Jenkins automation and maintenance on a schedule basis
- Investigate monitoring alerts/Logs/Grafana Patterns take a proactive approach to address false positives, forecast potential threats via data analyzing, Submit Bug/Enhancement to Development team on demand
- Various Reports/Automation Scripts creation as per request from various teams , Maintenance & update of existing reports & Automation Scripts
- Communicate with various other departments on day to day operations and needs using internal tools and emails
- Need to very creative and propose solution on gap findings
- Responsible for capacity planning, shift management and people management.
Candidate Profile :
- Excellent Verbal & Non-verbal communication
- Experience / knowledge on Infrastructure Monitoring & support (observability)
- Experience / knowledge on Application Support
- Must have worked with large enterprise customers/applications
- Understand the support process
- Experience working with large enterprise applications and aware of the L1 support process for
the enterprise and large applications
- Experience with Kubernetes administration
- This is from the support perspective. Candidate should be able to perform basic
operations on k8s while supporting the application
- Candidates must be aware of the k8s concepts and hands on to manage basic k8s.
- Experience working with with event driven applications
- Understanding on Kafla
- Understanding on Redis
- Understanding of MongoDB
- Should understand from the perspective of supporting the application
- Should be aware of how queues works and know about basic building blocks of the
event driven application
- Exposure to one of the cloud technologies (Amazon/Google Cloud/Azure)
- GCP required others good to have
- Excellent and MUST have good troubleshooting & Problem-solving skills.
- Experience in Linux System Administration
- Experience in Bash / Python Scripting
- Should be able to run and do the updates to existing automations
- Experience with DevOps tools (Jenkins, SumoLogic, Github, Opsgenie, Box, DropBox, Cisco Spark,
Rancher)
- Experience with analyze and visualize tools (Grafana/Prometheus/ELK), must be aware of
observability concepts and should have practiced
- Experience with creating the dashboards and alerts using above observability tools
- MUST available for regular weekly support (24-7 environment)
- This is L1 only position and engineer will work in shifts to support the application
- Good Understanding of Networking concepts & N/W commands
- This is from L1 perspective to troubleshoot the issues using existing observability and Skills :
- Mongo or MySQL DB Beginner Level
- Python/Shell Bash Experience Beginner Level
- Linux/Unix troubleshooting & Administration
Intermediate :
- Automation using shell/bash/python Beginner Level
- Cloud Technologies Troubleshooting (AWS/GCP/Azure)
Beginner Level :
- Kubernetes troubleshooting & deployment
Beginner Level :
- DevOps Tools Experience Intermediate
- Monitoring & Visualization tools (Grafana/Prometheus/ ELK Stack other monitoring tools
- Intermediate/Proficient
- Jenkins Beginner Level
- Redis Beginner Level
- Kafka Beginner Level
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