Mirketa - L1 Senior Site Reliability Engineer - Kafka/Jenkins

3 weeks ago


Anywhere in IndiaMultiple Locations Mirketa Software Pvt. Ltd. Full time

Job Description :

Company Name : Mirketa Software

Job Title : Senior Site Reliability Engineer L1

Location : Remote (PAN India) Full time

Roles and Responsibilities :

- Monitoring Critical & Non-Critical applications

- Acknowledge, Triage & troubleshoot alerts within scope adhering to the set SLA

- Providing On-call Support for mission critical issues , investigate, troubleshoot & drive towards resolution

- Follow escalation procedures as per RB and escalate alerts

- Ensuring web-scale systems are highly available & fault-tolerant

- Improve the performance of micro-services and solve scaling/performance issues

- Capacity management and planning

- Strong interpersonal communication skills (including listening, speaking, and writing)

- Ability to work well in a diverse, team-focused environment with other SREs & developers

- Knowledgebase engineering - developing / updating Runbooks Preferred

- Patch deployment as per schedule

- Backup/Clean file storage activities on servers on a schedule basis

- Schedule Job's Manual/Automation

- Jenkins automation and maintenance on a schedule basis

- Investigate monitoring alerts/Logs/Grafana Patterns take a proactive approach to address false positives, forecast potential threats via data analyzing, Submit Bug/Enhancement to Development team on demand

- Various Reports/Automation Scripts creation as per request from various teams , Maintenance & update of existing reports & Automation Scripts

- Communicate with various other departments on day to day operations and needs using internal tools and emails

- Need to very creative and propose solution on gap findings

- Responsible for capacity planning, shift management and people management.

Candidate Profile :

- Excellent Verbal & Non-verbal communication

- Experience / knowledge on Infrastructure Monitoring & support (observability)

- Experience / knowledge on Application Support

- Must have worked with large enterprise customers/applications

- Understand the support process

- Experience working with large enterprise applications and aware of the L1 support process for

the enterprise and large applications

- Experience with Kubernetes administration

- This is from the support perspective. Candidate should be able to perform basic

operations on k8s while supporting the application

- Candidates must be aware of the k8s concepts and hands on to manage basic k8s.

- Experience working with with event driven applications

- Understanding on Kafla

- Understanding on Redis

- Understanding of MongoDB

- Should understand from the perspective of supporting the application

- Should be aware of how queues works and know about basic building blocks of the

event driven application

- Exposure to one of the cloud technologies (Amazon/Google Cloud/Azure)

- GCP required others good to have

- Excellent and MUST have good troubleshooting & Problem-solving skills.

- Experience in Linux System Administration

- Experience in Bash / Python Scripting

- Should be able to run and do the updates to existing automations

- Experience with DevOps tools (Jenkins, SumoLogic, Github, Opsgenie, Box, DropBox, Cisco Spark,

Rancher)

- Experience with analyze and visualize tools (Grafana/Prometheus/ELK), must be aware of

observability concepts and should have practiced

- Experience with creating the dashboards and alerts using above observability tools

- MUST available for regular weekly support (24-7 environment)

- This is L1 only position and engineer will work in shifts to support the application

- Good Understanding of Networking concepts & N/W commands

- This is from L1 perspective to troubleshoot the issues using existing observability and Skills :

- Mongo or MySQL DB Beginner Level

- Python/Shell Bash Experience Beginner Level

- Linux/Unix troubleshooting & Administration

Intermediate :

- Automation using shell/bash/python Beginner Level

- Cloud Technologies Troubleshooting (AWS/GCP/Azure)

Beginner Level :

- Kubernetes troubleshooting & deployment

Beginner Level :

- DevOps Tools Experience Intermediate

- Monitoring & Visualization tools (Grafana/Prometheus/ ELK Stack other monitoring tools

- Intermediate/Proficient

- Jenkins Beginner Level

- Redis Beginner Level

- Kafka Beginner Level

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