Head of Portfolio Management

2 weeks ago

delhi, India FPL Technologies Full time
About FPL Technologies:
Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.
Role: Head of Portfolio Management (Contact Centre)
Location: Pune (Aundh) - Work From Office
Opportunity:
Join our thriving organization as a Portfolio Manager and play a pivotal role in shaping the future of credit. This exciting opportunity allows you to lead a high-performing team, optimize processes, and contribute to the financial well-being of our customers.
Experience Range:
10+ years in handling a Tele Collections process in a contact centre.
What you'll do:
Oversee the end-to-end collections process for the unsecured lending business, particularly in Credit Card collections, while fostering strong relationships with key stakeholders.
Drive BKT-level resolution, roll-back, and normalization targets, including strategic capacity planning to optimize performance
Lead dialer management strategies to maximize team productivity and efficiency in collections operations.
Provide effective leadership and management to a team of Channel Managers, Team Leaders (TLs), and Subject Matter Experts (SMEs), ensuring team alignment with business objectives and managing attrition levels within acceptable limits.
Oversee performance management and team development initiatives, fostering growth and accountability within the team.
Ensure efficient handling of customer queries and complaints, with robust redressal mechanisms to maintain high service standards.
What you require to have:
Any Graduation/ Post graduation
Strong analytical skills
Effective stakeholder and vendor management
Problem-solving with hands-on experience in managing key channels/locations
Results-driven with a focus on achieving targets
Process-oriented with attention to operational efficiency
In-depth knowledge of digital repayments journey
Solid understanding of audit and compliance requirements
FPL Technologies is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender ,disability.

  • Portfolio Manager

    1 day ago

    delhi, India ETS Full time

    The Portfolio Manager is a project management position focusing on developing a relationship with Strategic Business Units (SBUs) or Functional Centers of Excellence (FCEs) and accountable to successfully deliver a portfolio of investments. In support of the GCC Portfolio Enablement team, the Portfolio Manager leads a portfolio of projects for several small...

  • Portfolio Manager

    17 hours ago

    delhi, India ETS Full time

    The Portfolio Manager is a project management position focusing on developing a relationship with Strategic Business Units (SBUs) or Functional Centers of Excellence (FCEs) and accountable to successfully deliver a portfolio of investments. In support of the GCC Portfolio Enablement team, the Portfolio Manager leads a portfolio of projects for several small...

  • Portfolio Manager

    2 weeks ago

    Delhi, India Sapiens Alpha Full time

    About The RoleThePortfolio Managerwill be responsible for overseeing theglobal PortfolioManager Selection and Portfolio Management processes in addition to supporting the fund'slistedinvestment strategy(equity, debt, and alternatives).Actively lead and support Investment & Strategy team in day today execution of deals, including conducting extensive...

  • Portfolio Manager

    2 days ago

    new delhi, India Neevilas Homes Full time

    Reports To: Chief Executive Officer (CEO) Position Overview: We are seeking a highly skilled and knowledgeable Portfolio Manager specializing in Bitcoin and other cryptocurrencies to join our dynamic investment team. The ideal candidate will have extensive experience in the cryptocurrency market, with a strong background in financial analysis, portfolio...

  • Portfolio Manager

    3 months ago

    New Delhi, India IDFC FIRST Bank Full time

    Job Title: Investment Portfolio Manager Business Unit: Personal Banking and Wealth Management Job Description: Define Investment strategy; asset allocation basis the prevailing market conditions Be up-to-date with Equity and Debt markets by going through investment reports/concalls Develop and manage the fund selection models Product Due...

  • Business Head

    1 month ago

    Delhi, India MM Management Consultant Full time

    Job Description: Business Head – Staffing IndustryLocation:AhmedabadExperience: 8 years into Staffing IndustryPosition Overview:We are seeking a dynamic and experienced Business Head to lead and grow our staffing business. The ideal candidate will have a proven track record in the staffing industry, with the ability to manage and inspire a team of lead...

  • Account and Portfolio Manager

    2 weeks ago

    delhi, India Razorpay Full time

    About the Company:Razorpay, Bangalore is hiring a Senior Associate/AM - NIT Client Success. We are looking for a B2B/SAAS Sales Specialist with 2-6 years of relevant experience along with the below skill sets:Responsibilities:Experience in retention, Upselling, and cross-selling.Serve as day-to-day contact for assigned accounts.Lead campaigns and promote...

  • Business Development Manager

    5 days ago

    Delhi, India Care Portfolio Managers Pvt. Ltd. Full time

    Company DescriptionEstablished in 2007, Care Portfolio Managers Pvt. Ltd. (Care PMS) is a SEBI-registered Portfolio Manager based in Mumbai. We specialize in managing assets of resident and non-resident investors by exclusively investing in listed Indian equities to achieve long-term wealth creation. Our team of chartered accountants is dedicated to...

  • Head Admission

    6 days ago

    South Delhi, India Asia Pacific Institute Of Management Full time

    Designation: Head – AdmissionExperience: 8-15 Years in Education IndustryQualification: MBA/PGDMJob Description:1. Contributing to the growth of the Institute through a successful team2. Maintain a constant communication channel with various stakeholders.3. Liasoning with channel partners, like - Coaching Institutes, Education Consultant, Collage etc.4....

  • Head Admission

    5 days ago

    south delhi, India Asia Pacific Institute Of Management Full time

    Designation: Head – Admission Experience: 8-15 Years in Education Industry Qualification: MBA/PGDM Job Description: 1. Contributing to the growth of the Institute through a successful team 2. Maintain a constant communication channel with various stakeholders. 3. Liasoning with channel partners, like - Coaching Institutes, Education Consultant, Collage...

  • Assistant Head Of Sales And Business Development

    5 days ago

    Delhi, India S P Jain School of Global Management Full time

    S P Jain School of Global Management is an Australian business school that provides modern, relevant and practical global business education. With campuses in the dynamic business hubs of Dubai, Mumbai, Singapore and Sydney, S P Jain Global is renowned for its multi-city undergraduate and postgraduate programs as well as doctoral, executive and short-term...

  • Head of Business Development

    4 weeks ago

    Delhi, India National Institute Of Construction Management and Research Full time

    Regional Head : Outreach & Business DevelopmentNumber of Positions: 2Location: Delhi/Hyderabad/PuneWorking: Work from Office, Office location to be communicated at a later stage.Reporting to: Director : Marketing, Sales and Business DevelopmentJob Purpose and Objective:The Regional Head of Outreach & BD at NICMAR will play a pivotal role in driving the...

  • Head of Operations

    1 week ago

    South Delhi, India SMA - Strategic Management Alliance Full time

    Role: Head of Operations (Restaurant Outlets)Client Description: A renowned hospitality organization with multiple branded F&B outlets offering a sophisticated blend of European and contemporary Indian cuisines known for their chic ambiance, innovative menu, and exceptional guest experiences.Salary Band: 15 - 16 LPA ApproxRole: The Head of Operations will...

  • Head of Operations

    1 week ago

    South Delhi, India SMA - Strategic Management Alliance Full time

    Role: Head of Operations (Restaurant Outlets)Client Description: A renowned hospitality organization with multiple branded F&B outlets offering a sophisticated blend of European and contemporary Indian cuisines known for their chic ambiance, innovative menu, and exceptional guest experiences.Salary Band: 15 - 16 LPA ApproxRole: The Head of Operations will...

  • Head of Operations

    1 week ago

    South Delhi, India SMA - Strategic Management Alliance Full time

    Role: Head of Operations (Restaurant Outlets) Client Description: A renowned hospitality organization with multiple branded F&B outlets offering a sophisticated blend of European and contemporary Indian cuisines known for their chic ambiance, innovative menu, and exceptional guest experiences. Salary Band: 15 - 16 LPA Approx Role: The Head of Operations...

  • Plant Head

    2 days ago

    Delhi NCR, India Connexions Management Consultants Full time

    Manage entire factory operations like Production, Procurement, Stores, PPIC,Custom Documentation, Logistic & Dispatch. Analyze And Improve Organizational process and work flow, employee and space requirements,equipment layout; implement changes. Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances;initiating corrective...

  • Portfolio Advisor

    4 months ago

    Delhi, Delhi, India Serving Skill Full time

    Key Responsibilities: Client Assessment: - Conduct comprehensive assessments of clients' financial situations, including their investment goals, risk tolerance, time horizon, and liquidity needs. Investment Planning: - Develop customized investment plans and asset allocation strategies aligned with clients' objectives, incorporating a diverse range of...

  • Head Of Human Resources

    5 days ago

    Delhi, India Client of Anthroplace Full time

    Job Title: Head HRExperience: 14+ YearsLocation: KolkataReports To: Job Summary:The Head of Human Resources (HR) will oversee the HR department and lead all HR functions, including employee relations, compensation and benefits, performance management, policy formulation and implementation, organizational development. The role requires a strategic thinker...

  • Head Sales Distribution Collection

    5 months ago

    delhi, India White Force Full time

    Job Description: Job Description:We are seeking a proactive and seasoned Head of Sales & Distribution and Collections to oversee thesales, distribution, and collections operations for retail loan products, focusing on Mortgage and MicroLoans against Properties in the affordable segment within the Delhi NCR region. The ideal candidate willbe...

  • Head Sales Distribution Collection

    2 days ago

    delhi, India White Force Full time

    Job Description: Job Description:We are seeking a proactive and seasoned Head of Sales & Distribution and Collections to oversee thesales, distribution, and collections operations for retail loan products, focusing on Mortgage and MicroLoans against Properties in the affordable segment within the Delhi NCR region. The ideal candidate willbe...