Technical Support Manager

Job Title : Technical Support Engineer Responsibilities : - Customer Support: Provide technical support to customers, addressing inquiries, troubleshooting issues, and resolving problems related to software, hardware, or network systems. - Problem Resolution: Diagnose and resolve technical issues through effective problem-solving skills, escalating...

Position Overview Senior Technical Support Manager at Autodesk Our Senior Managers increase performance through positive leadership and contribute to strategy while collaborating with all parts of the company to, with the goal of increasing customer satisfaction and loyalty.You will lead a global technical support management team with a focus on...

Description : Job: Technical Sales Support Manager / Specialist Reporting Line: Sales Support Manager Mission Statement: Support the Sales organization and customers throughout the proposal process in formulating technical solution for various power quality problems, preparing technical descriptions of the applied products and...

The Company  Serving the People Who Serve the People  Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our...

Company Overview: "Vodex revolutionizes outbound customer calls using advanced Generative AI technology. Unlike traditional machine-driven calls, Vodex converses in a remarkably human-like voice, ensuring a natural and friendly interaction. It boasts a 98% accuracy in speech recognition, ensuring seamless communication. With Vodex as your outbound calling...

Role: Technical support EngineerYears of Experience: In an approximate range of 2 to 6 years.Key Skills: Technical Support, Healthcare, Troubleshooting, US timing, EMR and Pharmacy Integration.Location: Bangalore, India and Continental US  Candidate must have min 2-4 years of experience in Technical support using different support channels like Chat,...

Description Technical Support Manager Qualifications- Bachelor's degree in relevant field & equivalent work experience. 6-8years of experience in incident management or a related field. Proven track record of managing SLAs and driving incident resolution. Strong interpersonal skills with the ability to build and maintain effective...

Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

Responsibilities: - Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency and...

Responsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency and...

Responsibilities: - Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency and...

Position Overview Manage a diverse team with a clear focus on helping customers adopt industry leading 3D design, engineering, and entertainment software, by providing solutions, direction, and troubleshooting for installation and licensing issues. You will lead a group of specialists resolving customer issues reported to Autodesk support via...

Job Description :As an L3 Technical Support Engineer, you will be responsible for providing advanced technical support to our clients, resolving complex technical issues, and ensuring the highest level of customer satisfaction. You will work closely with our customers, as well as internal teams including L1/L2 support, engineering, and product development,...

Position Overview We are looking for a Technical Support Specialist (Civil 3D) to provide support services and engages Autodesk customers in providing effective technical solutions, directions, and troubleshooting advise. The support services will be conducted via standard modalities like Web, Chat, Schedule-A-Call, Phone etc. As part of the...

Summary :We are seeking a highly motivated and customer-focused System Administrator to join our IT team. You will play a critical role in providing comprehensive technical support to our staff, ensuring optimal system performance, user access, and timely resolution of issues. As the first point of contact for technical needs, you will be responsible for...

Summary :We are seeking a highly motivated and customer-focused System Administrator to join our IT team. You will play a critical role in providing comprehensive technical support to our staff, ensuring optimal system performance, user access, and timely resolution of issues. As the first point of contact for technical needs, you will be responsible for...

Responsibilities: • Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a high complexity • Consult on server/network/application problems and provide suitable solutions • Enter commands and observe system functioning to verify correct operations and detect errors • Maintain full...

Technical Support Specialist – Level 1 assists end-user customers with products and services by providing exceptional customer service (domestically and/or internationally) in an inbound technical support Environment. Leverage product knowledge to assist customers and troubleshoot product inquiries and potential technical difficulties. Responsible for...

Job Description : - Technical Support and Guidance : Provide technical guidance, troubleshooting assistance, and best practice recommendations to customers leveraging Juniper networking and security solutions. This could involve assisting with network design, configuration, optimization, and problem resolution.- Solution Design and Architecture : Collaborate...

Job Description : - Technical Support and Guidance : Provide technical guidance, troubleshooting assistance, and best practice recommendations to customers leveraging Juniper networking and security solutions. This could involve assisting with network design, configuration, optimization, and problem resolution.- Solution Design and Architecture : Collaborate...