Service Desk Manager

Job Summary : Service Desk is critical to the success of our IT organization. Increasingly, our customers demand the delivery of a world class service; our delivery of that service can be the difference between success and failure for our customers. All Service Desk Analysts are responsible for providing technical assistance and support related to computer...

ServiceDesk Automation Analyst :The ideal candidate will have a strong background in IT service management, automation tools and scripting :- Design end-to-end automation solutions utilizing tools such as Power Automate, ServiceNow Flow Designer, and scripting languages.- Architect integrations between various systems and platforms to facilitate seamless...

We are seeking a highly experienced and skilled Senior Jira Administrator to join our team and play a crucial role in optimizing our Jira and ServiceNow deployments to support agile development and service desk operations.Experience : 8-15 yearsSummary :This position focuses on application administration and development for Jira and ServiceNow. You will be...

Notice Period : 45 days or lessJob Description : Role Objectives : The Service Catalogue and Request Management Specialist plays a crucial role in ensuring efficient and effective IT service delivery within an organization. This role involves creating and maintaining the service catalogue, managing service requests, and collaborating with various IT and...

Job Overview : As an Application Managed Services Solution Architect, you will play a pivotal role in designing and implementing robust managed services solutions for our clients' application ecosystems. You will work closely with our clients, sales teams, and internal technical teams to understand business requirements, architect scalable solutions, and...

SAP Service Delivery Manager. EXPERIENCE - 8 TO 16 YEARS. Location - Only Bangalore. Immediate Joiners.- Act as a "Service Delivery Lead" to effectively partner with business customers to achieve desired outcomes by collaborating with vendor partners in a single/ multi-vendor environment.- The candidate must manage all the areas of service delivery to ensure...

Summary :We are seeking a highly motivated and customer-focused System Administrator to join our IT team. You will play a critical role in providing comprehensive technical support to our staff, ensuring optimal system performance, user access, and timely resolution of issues. As the first point of contact for technical needs, you will be responsible for...

Job Description :This is an excellent opportunity for those seeking to continue to build upon their existing skills. The right individual will be self-motivated and a creative problem solver. You should possess the ability to seek out the correct information efficiently through individual efforts and with the team. By joining the team, you can enjoy the...

Job Requirements :- Design, configure, and deployment of ServiceNow ITSM (IT Service Management) module leveraging industry best practices and standards.- Good Architectural knowledge of software development and enterprise system design principles- Work closely with business and IT teams to understand and meet user requirements.- Provide technical and...

Required Skills and Experience :- Bachelors +8 years of related experience or Masters +6 years of related technical experience.- Experience managing software engineering teams in Enterprise Applications, consumer Web or SaaS products.- Knowledge of Agile Principles and practices.- Hands on implementation experience with Oracle Revenue Management Cloud...

In this role, you will be the first line of defense for all things technical, ensuring staff members have the tools and resources they need to be productive. You will troubleshoot a variety of issues, answer questions, and escalate complex problems to the appropriate technical personnel.Responsibilities :- Provide comprehensive technical support to DBHDS...

Company Profile : Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

Big 4 is hiring for Patch Management role for Bangalore location on C2H basis for 12 months with a possibility of extension1. Work with operations vendor for patch implementations (vendor does full implementation) and be updated on the implementation.2. Understand the current patch management process for clients and servers and assist in improving the...

Job Description :- Familiar with working on Windows 2003/Windows 2008, or Linux based distributions (preferably within a hosting environment) - A keen interest in networking and WAN technology- Must be able to demonstrate a customer first approach to support- The ability to liaise and communicate confidently and professionally with customer representatives...

Experience range : 10+ yearsLocation : Noida & BangaloreJOB DESCRIPTION : Skills & Qualification that we are looking for:Skill Set : - Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.- Ability to develop a project plan,...

About the Role :In this leadership role, you will leverage your in-depth technical expertise and experience in service delivery to lead a team of engineers in delivering exceptional service to our clients. You will be responsible for the entire service lifecycle, from pre-sales engagement to ongoing maintenance and support.Responsibilities :- Lead and manage...

Act as a "Service Delivery Lead" to effectively partner with business customers to achieve desired outcomes by collaborating with vendor partners in a single/ multi-vendor environment.- The candidate must manage all the areas of service delivery to ensure all the IT and Business processes are being followed.- Assist on multiple transition initiatives,...

Position Overview :We are seeking a Business Consultant with experience in Business Process Consulting (BPC), specifically within IT Service Management (ITSM). The ideal candidate will possess a minimum of 4 years of experience, demonstrating expertise in analyzing, designing, and optimizing ITSM processes to drive business value.Qualifications :- Minimum of...

Job Description :Responsibilities :- Work with the team to analyze, design, develop and maintain complex Identity and Access Management (IAM) processes and systems, to support Gallagher users and customers.- Collaborate with internal teams to produce design and architecture recommendations.- Write clean, scalable, and well-documented code using...

About the job :Please apply only if you flexible to work for Rotational Shift / Flexible for working on late night hoursWork location : BangaloreMode : Work from OfficeShift timing : Rotational shiftsPrimary Roles & Responsibilities :- Provide Tier 3 escalation support for clients requiring expert troubleshooting on various technical matters involving...