Service Delivery Manager

About the Role :In this leadership role, you will leverage your in-depth technical expertise and experience in service delivery to lead a team of engineers in delivering exceptional service to our clients. You will be responsible for the entire service lifecycle, from pre-sales engagement to ongoing maintenance and support.Responsibilities :- Lead and manage...

Act as a "Service Delivery Lead" to effectively partner with business customers to achieve desired outcomes by collaborating with vendor partners in a single/ multi-vendor environment.- The candidate must manage all the areas of service delivery to ensure all the IT and Business processes are being followed.- Assist on multiple transition initiatives,...

Potential areas of work :IT Solutions delivery for Digital Channel platform Integration Project, responsible for delivery of : - Local API Gateway - Country Adapter Connector - Digital Identity solution ecosystem - Infrastructure and Monitoring scope - Performance tests management - Web API on Oracle Service Bus - Satellite solutions (Admin Portal, Payment...

Senior CEM (Service Delivery)Job Responsibilities :- Manage the Technical Relationship with client.- Own the complete SLAs and Service Delivery for the client.- Expected to work with technical domain leads for building SIPs and handle client escalation.- Responsible for Client CSAT- Responsibility for profitability of account & billing- Accountability on...

Job Description :Technical Delivery Manager will be responsible for delivery of the development, quality, and timely delivery of the project.Provide leadership and guidance to the Implementation technical team and assist in the continuous improvement of the processes and tools that are leveraged to deliver an efficient and high-quality implementation...

Role : Delivery Manager - Microsoft SharePoint and Power PlatformExperience : 15+ yearsOverview :We are seeking a highly experienced Delivery Manager with extensive expertise in managing Microsoft SharePoint and Power Platform large programs. The ideal candidate will possess a deep understanding of SharePoint, Power Platform tools, and Viva, along with a...

About the Role :We are seeking a highly motivated and experienced Delivery Manager to join our team! In this role, you'll be responsible for leading and managing the delivery of complex projects, ensuring they are completed on time, within budget, and meet all quality standards. You'll collaborate closely with product managers, engineers, QA teams,...

Job description :- The Delivery Manager leads and directs multiple projects under limited supervision.- The Delivery Manager leads projects from inception to completion, identifying and documenting project requirements, supporting clients on various information security initiatives, keeping all stakeholders apprised of project and managing issues to...

Job Description :- Develop and implement comprehensive project plans, encompassing scope definition, timelines, resource allocation, and budgeting.- Coordinate cross-functional teams, including delivery teams composed of data scientists, Implementation Engineers, and AML Experts, as well as Product, Engineering, and Research teams.- Monitor project progress,...

Job Title : Infrastructure Delivery Manager - Enterprise Service ManagementQualification : Bachelor degree in Computer Science, Software Engineering, or related field.Work Location : Bangalore (Karnataka)Work Mode : Hybrid (Should be ready to work from office as in when required)Work Timing (PST hours) : 7:00 PM - 4:00 AM / 8:30 PM - 5:30 AM (IST)Salary :...

Job Overview : As an Application Managed Services Solution Architect, you will play a pivotal role in designing and implementing robust managed services solutions for our clients' application ecosystems. You will work closely with our clients, sales teams, and internal technical teams to understand business requirements, architect scalable solutions, and...

What do you drive for us :This position is responsible to direct the company's information technology (IT) infrastructure operations, ensuring the department provides efficient and effective technical support services.This position has frequent contact with customers, direct reports, peers, independent vendors and leadership teams.What a typical day at...

Role : Project ManagerPurpose : To be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.Experience : 8+ to 10 years of Industry ExperienceQualification : Skills :- Demonstrable project management experience in complex...

Title : Delivery HeadExperience : 14-16 yearsPosition Responsibilities :- The role will require the candidate to provide leadership to Program Managers / Project Managers in running the delivery and operations with an aim to meet and excel Customer requirements and agreed metrics- Will have to work with the Sr. leadership team and achieve operational...

Position: Software Project Delivery HeadLocation: Bangalore - YelahankaJob Type: Full-time, PermanentSkills Sets:- 10+ Years of Total experience, out of which 5 years in Project Management, Managing Multiple Large scale software deployments.- Rich Experience of delivering large software projects in the Power Distribution Sector.- Experience in RAPDRP, RDSS...

Notice Period : 45 days or lessJob Description : Role Objectives : The Service Catalogue and Request Management Specialist plays a crucial role in ensuring efficient and effective IT service delivery within an organization. This role involves creating and maintaining the service catalogue, managing service requests, and collaborating with various IT and...

Position Overview:We are looking for an experienced Scrum Master with 2 to 5 years of experience to join our team. The Scrum Master will play a crucial role in facilitating Agile processes, coordinating project activities, and ensuring the successful delivery of projects. The ideal candidate will have expertise in Scrum methodologies, Jira, SAFe Agile, Azure...

Disaster Recovery Specialist, your primary responsibility is to support the IT DR Manager, the Senior DR Specialists & Business Continuity Analyst by efficiently managing the assigned administrative tasks as part of the delivery processes involved in Continuity Planning documentation & review, Continuity Testing planning, preparation & delivery, Vendor...

About the jobRole : Head- Project and DeliveryLocation : Bengaluru (On-site)Experience : 10+YearsPosition Overview : Akaike Technologies, a premier data science company committed to delivering innovative solutions for data-driven decision-making, is currently seeking an accomplished Delivery Head to lead our esteemed Data Science Division. This pivotal role...

Company Profile : Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...