Technical Support Engineer
6 days ago
Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 250+ employees & helping 2000+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding, including our latest Series B round.
Your Mission:
Be the technical champion behind Sprinto's exceptional customer experience. You'll solve challenging technical issues, support seamless integrations and APIs, and directly impact customer success every day.
What does a typical day look like?
- Provide fast, effective customer support across chat, email, Slack, and video (24x7).
- Deliver clear, helpful solutions-troubleshooting integrations, APIs, and cloud infrastructure issues.
- Proactively identify emerging trends, escalate crucial feedback, and improve documentation.
- Stay on the cutting-edge of product developments and security compliance.
- Swiftly recognise and manage critical outages, collaborating closely with engineering and leadership teams.
What would make you a good fit for this role?
- 2-4 years of customer or technical support experience.
- Skilled communicator (verbal and written) with proven technical troubleshooting abilities.
- Hands-on experience with Cloud platforms, API integrations, and change management tools is preferred.
- Calm under pressure, empathetic, patient, and customer-focused.
- Familiarity with Freshdesk is a bonus.
Benefits at Sprinto
- Remote First Policy
- 5 Days Working With FLEXI Hours
- Group Medical Insurance (Parents, Spouse, Children)
- Group Accident Cover
- Company Sponsored Device
- New Skill Development Policy
-
Technical Support Engineer
2 weeks ago
India Unbxd Inc., A Netcore Company Full timeA Technical Support Engineer at Netcore Unbxd is the primary contact for customers on support issues and product queries. The TSE works on all matters about Unbxd's products & services for a variety of customers ranging from small & mid segment to large enterprises. A TSE uses his/her skills to troubleshoot technical problems, effectively collaborate,...
-
Technical Support Engineer
2 weeks ago
India Unbxd Inc., A Netcore Company Full timeA Technical Support Engineer at Netcore Unbxd is the primary contact for customers on support issues and product queries. The TSE works on all matters about Unbxd's products & services for a variety of customers ranging from small & mid segment to large enterprises. A TSE uses his/her skills to troubleshoot technical problems, effectively collaborate,...
-
Technical Support Engineer
2 days ago
India BEE Incorporations Full timeCompany Description BEE Incorporations has been delivering Conscious Engineering solutions to enable green and healthy indoor spaces globally since 2009. The firm operates as a consultancy providing a range of services such as certifications, wellness advisory, smart building solutions, cloud-based monitoring, performance testing, and green materials...
-
Technical Support Engineer
2 weeks ago
India Trigent Software - Professional Services Full timeWalk-In Alert 22nd Sep'25 - Hyderabad | Technical Support Engineer – ServiceNow + UI Layer (Troubleshooting) Location: Hyderabad | Flexible Shifts | Hybrid Work Model Immediate Joiners Preferred |
-
Senior Technical Support Engineer
1 week ago
India PartnerOne Full timeNetwitness part of the PartnerOne portfolio is a leading threat detection and response platform used by enterprises and government agencies worldwide With decades of experience in security analytics Netwitness helps security teams detect understand and respond to threats faster and more effectively across hybrid and cloud environments Position...
-
Technical Support Engineer
1 week ago
Visakhapatnam, India Phenom People Full timeJob Description Job Requirements Technical Support Engineers (TSE) serve as frontline technical resources for Phenom customers and partners. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly...
-
Technical Support Engineering
3 weeks ago
India Microsoft Full timeJob DescriptionWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and...
-
Technical Support Engineering
3 weeks ago
India Microsoft Full timeJob DescriptionWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and...
-
Technical Support Engineering
2 weeks ago
India Microsoft Full timeJob DescriptionWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and...
-
Technical Support Engineer
1 week ago
India Twilio Full timeWho we are At Twilio we re shaping the future of communications all from the comfort of our homes We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences Our dedication to and strong culture of connection and global inclusion means that no matter your location you re part of a...
