
Technical Support Engineer
8 hours ago
Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business.You would act as a Technical Support Engineer role to provide exceptional customer service for our loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting our customers while developing good and respected relationships with internal and external customers. This is a great opportunity to excel in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.As a Technical Support Engineer, you will:To provide technical support via phone and web-based systems for customers based in SAARC, ME, and EMEA-based regions.Thorough analysis and investigation of customers' reported problems and provide turnkey solutions through debugging, packet captures, and traffic flow analysis, which may also involve reproducing customers' sophisticated network setup in the lab environment.Report and follow up with engineering and development to address and resolve product issues.Own and manage technical cases and recommend corrective actions based on troubleshooting and analysis.Running real-time phone or remote access sessions with customers.Develop core competency on Fortinet’s product line and technologies.We Are Looking For:Fortinet Certified Professional (FCP) or CCNA/CCNP certified.Good understanding of data networking protocols, specifically TCP/IP, routing, and switching fundamentals.Strong troubleshooting and problem-solving skills in various OSI layer protocols.Hands-on experience in IPsec, SSL, SD-WAN, authentication, WAF, VoIP, hardware redundancy, and dynamic routing protocols.Working knowledge of Linux OS, virtualization technologies, and cloud computing.Experience in Python or any similar language will be an added advantage.Exemplary skills in oral and written communication include the ability to speak clearly and persuasively, listen carefully to ensure a full understanding of the situation, and respond well to questions when dealing with both positive and negative situations.6 + years of experience in the computer networking or security industry.About Our Team:Join the TAC team, known for its collaborative ethos, working seamlessly with a variety of specialized groups to ensure a comprehensive and seamless technical support experience. Working with these diverse teams ensures a holistic approach to customer service, product quality, and technological innovation, leading to a robust support infrastructure and continuous improvement in technical support services and product offerings. Our team culture emphasizes collaboration, continuous improvement, customer-centricity, innovation, and accountability. By embedding these values into our ethos and culture, we create a dynamic and supportive environment that drives excellence and innovation while maintaining a strong focus on our customers' needs and satisfaction.Why Join Us:We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
-
Technical Support Engineer II
8 hours ago
Bengaluru, Karnataka, India, Karnataka Zeta Full timeAbout ZetaZeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing,...
-
Technical Support Specialist
8 hours ago
Bengaluru, Karnataka, India, Karnataka UST Full timeMust Have Skills:· Working experience on physical servers – (rack, tower, and enclosure servers), Storage, Networking or other enterprise grade hardware that are part of an Enterprise Datacentre.· Working experience on physical servers from major OEMs like HPE, Dell, Lenovo, Intel, IBM, Cisco etc.· Prior experience on analyzing hardware logs of physical...
-
Technical Support Engineer
7 days ago
Bengaluru, Karnataka, India Mazumdar Shaw Medical Foundation Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Vacancy: Technical Support Engineer (Electrical/Electronics/Biomedical)Location:Mazumdar Shaw Medical Foundation, BengaluruJob Type:Full-timeIndustry:Laboratory instruments / Engineering ServicesExperience:0–3 yearsSalary:Competitive and based on experienceShift:Day & Night Shift (rotational)About the Role:We are seeking a motivated and technically...
-
Technical Support Engineer
7 days ago
Bengaluru, Karnataka, India iMerit Technology Full time ₹ 6,00,000 - ₹ 12,00,000 per yearThe Technical Support Engineer will be responsible for providing technical assistance, troubleshooting, and solutions to clients and internal teams. The role requires a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.Responsibilities:Diagnose,...
-
Technical Support Engineer
4 weeks ago
Bengaluru, Karnataka, India Quizizz Full timeWhat you'll do :- Troubleshoot, triage, and qualify technical cases before escalating to Engineering by assessing severity, business impact, and required expertise, and systematically organizing issues for efficient resolution.- Lead root cause investigations by gathering comprehensive diagnostics, obtaining relevant logs, and replicating reported bugs to...
-
Technical Support Engineer
2 days ago
Bengaluru, Karnataka, India INFORMATICA BUSINESS SOLUTIONS PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionINFORMATICA BUSINESS SOLUTIONS PRIVATE LIMITED is a company based in Bagmane Tech Park, C V Raman Nagar, Bangalore, Karnataka, India. The company is known for its dedication to delivering excellence in its field. Join a team that values innovation, dynamic growth, and high performance.Role DescriptionThis is a full-time on-site role for a...
-
Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India ClanX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTechnical Support Engineer to provide first-line technical assistance for enterprise customers using Portkey's AI Gateway and observability tools, combining strong coding skills with a customer-first mindset.Company detailsPortkey AI is building the next-gen AI infrastructure stack to support enterprises scaling their GenAI applications in...
-
Technical support engineer
3 weeks ago
Bengaluru, Karnataka, India Check Point Software Full timeWe are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical...
-
Technical Support Engineer
4 weeks ago
Bengaluru, Karnataka, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
-
Customer Support Engineer
9 hours ago
Bengaluru, Karnataka, India, Karnataka Bergen Systems Pvt Ltd Full timeCompany DescriptionBergen Systems Pvt Ltd, located in Bengaluru, provides robust, innovative, and durable solutions for the electronics industry in India. With a wide range of PCB Assembly Equipment, Wire Processing Equipment & Semiconductor Packaging Equipment, Bergen Systems is a key supplier for industry majors in India. For over three decades, Bergen...