Technical Support Engineer
4 weeks ago
Job Description Description Selling on Amazon is one of the fastest growing businesses at Amazon.com, with more than 50% of all items currently sold originating from third-party sellers. Our team's vision is to offer next generation systems that enable Amazon and third-party solutions providers to innovate rapidly for millions of Selling Partners worldwide, helping them automate and scale their Amazon businesses. We develop and operate distributed systems at unprecedented scale to deploy highly configurable product integration workflows. These workflows enable Solution Providers to create, list, and market their offerings while helping Sellers discover, learn about, and consume third-party solutions. You will be a member of a world-class software development team of Software Dev Engineers and Support Engineers who build and operate frameworks that help Solution Providers to create, list and monitor their solution offerings in Amazon Selling Partner Appstore and Service Providers Network leveraged by thousands of Sellers. The team develops, maintains, and scales distributed systems and experiences to support our growing customer base in a fast-paced and collaborative environment. If you love diverse challenges, know how to deliver, and thrive in an exciting, high-visibility environment, we want to talk with you. As a Technical Support Engineer, you will seek resolutions to problems and mitigate risks, always ensuring a Customer Obsessed experience. You will own scaling our systems, eliminating root causes for reported issues, proactively testing and eliminating issues, and building tooling to identify and resolve customer-facing issues. You will contribute to key metrics measuring the health of our systems through reduced volume of reported issues and faster resolution times. Key job responsibilities You will work with other Amazon leaders to share ideas and improve support across the company. You will demonstrate excellent judgment when making decisions. As a technical lead on your team and subject matter expert for one or more services, you will: . Develop tools, applications, code improvements and scripts to resolve operational burden. . Interface with product, operations and technical teams to understand customer-facing systems and determine best path to reduce customer pain points. . Drive tools and configuration management for software product releases and successful deployments. . Provide engineering support for incoming tickets, including extensive troubleshooting and debugging across multiple product lines . Troubleshoot issues related to the platform services, UI feature/functionality and content for various products . Support software deployments in staging and production environments. Basic Qualifications - 2+ years of software development, or 2+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems Preferred Qualifications - Knowledge of web services, distributed systems, and web application development - Experience troubleshooting & maintaining hardware & software RAID - Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Technical Support Engineer
1 week ago
India Mech-Mind Robotics Full timeJob Description Job Description: 1.Support the sales strategies and customer interaction of the outside sales team. 2.Develop and implement processes between sales and solutions engineering. 3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects . 4.Provide technical expertise and support to the...
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Technical Support Engineer
2 days ago
India Mech-Mind Robotics Full timeJob Description:1.Support the sales strategies and customer interaction of the outside sales team. 2.Develop and implement processes between sales and solutions engineering.3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects .4.Provide technical expertise and support to the sales team and...
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Technical Support Engineer
2 days ago
India Mech-Mind Robotics Full timeJob Description: 1.Support the sales strategies and customer interaction of the outside sales team. 2.Develop and implement processes between sales and solutions engineering. 3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects . 4.Provide technical expertise and support to the sales team and...
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Technical Support Engineer
4 days ago
India Alaan الآن Full timeAbout Alaan Alaan is the SuperCardTM for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money. Alaan provides everything businesses need to manage and control expenses, including the SuperCardTM, AI-powered automation and insights, streamlined accounting, and centralized...
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Technical Support Engineer
1 week ago
India Amazon Music Full timeJob Description Description Selling on Amazon is one of the fastest growing businesses at Amazon.com, with more than 50% of all items currently sold originating from third-party sellers. Our team's vision is to offer next generation systems that enable Amazon and third-party solutions providers to innovate rapidly for millions of Selling Partners worldwide,...
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Technical Support Engineer
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Noida, India Teamware Solutions Full timeJob Description Hi Connections Teamware is hiring for Technical Support Engineering role Location: Noida NP:1month Experience:5+years JD Technical Support Engineer Expert in communication 5 Years Basic knowledge in Digital Marketing (Preferable-not mandate) Handling Technical Queries, Networking, and Basic Database Noida Hybrid Mode Mandatory tool: Journey...
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Technical Support Engineer
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India RED HAT Full timeAbout the job The Red Hat CEE Solutions team is looking for a Technical Support Engineer to join us in Pune India In this role you ll provide an excellent customer support experience for our enterprise subscription customers You will be a trusted adviser to customers partner closely with them and help us continually prove our value as you troubleshoot and...
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PKI Technical Support Engineer
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India CloudLabs Inc Full timeAbout CloudLabs: CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative...
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Technical Support Engineer
3 days ago
India Atlan Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearData is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we're changing that. As the world's first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration. From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining...
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Technical Sales Support Engineer
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Bengaluru, India Blue Cold Refrigeration Full timeJob Description Blue Cold Refrigeration Pvt. Ltd. is a leading manufacturer in the commercial and industrial refrigeration sector, specializing in products like Condensing Units, Freon & Ammonia Heat Exchangers, and Blast Freezers. We are seeking a highly motivated and technically proficient Technical Sales Support Engineer to join our team. This role is a...
