Technical Support Engineer
4 days ago
Job Description Description Selling on Amazon is one of the fastest growing businesses at Amazon.com, with more than 50% of all items currently sold originating from third-party sellers. Our team's vision is to offer next generation systems that enable Amazon and third-party solutions providers to innovate rapidly for millions of Selling Partners worldwide, helping them automate and scale their Amazon businesses. We develop and operate distributed systems at unprecedented scale to deploy highly configurable product integration workflows. These workflows enable Solution Providers to create, list, and market their offerings while helping Sellers discover, learn about, and consume third-party solutions. You will be a member of a world-class software development team of Software Dev Engineers and Support Engineers who build and operate frameworks that help Solution Providers to create, list and monitor their solution offerings in Amazon Selling Partner Appstore and Service Providers Network leveraged by thousands of Sellers. The team develops, maintains, and scales distributed systems and experiences to support our growing customer base in a fast-paced and collaborative environment. If you love diverse challenges, know how to deliver, and thrive in an exciting, high-visibility environment, we want to talk with you. As a Technical Support Engineer, you will seek resolutions to problems and mitigate risks, always ensuring a Customer Obsessed experience. You will own scaling our systems, eliminating root causes for reported issues, proactively testing and eliminating issues, and building tooling to identify and resolve customer-facing issues. You will contribute to key metrics measuring the health of our systems through reduced volume of reported issues and faster resolution times. Key job responsibilities You will work with other Amazon leaders to share ideas and improve support across the company. You will demonstrate excellent judgment when making decisions. As a technical lead on your team and subject matter expert for one or more services, you will: . Develop tools, applications, code improvements and scripts to resolve operational burden. . Interface with product, operations and technical teams to understand customer-facing systems and determine best path to reduce customer pain points. . Drive tools and configuration management for software product releases and successful deployments. . Provide engineering support for incoming tickets, including extensive troubleshooting and debugging across multiple product lines . Troubleshoot issues related to the platform services, UI feature/functionality and content for various products . Support software deployments in staging and production environments. Basic Qualifications - 2+ years of software development, or 2+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems Preferred Qualifications - Knowledge of web services, distributed systems, and web application development - Experience troubleshooting & maintaining hardware & software RAID - Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
Technical Support Engineer
3 weeks ago
India BEE Incorporations Full timeCompany Description BEE Incorporations has been delivering Conscious Engineering solutions to enable green and healthy indoor spaces globally since 2009. The firm operates as a consultancy providing a range of services such as certifications, wellness advisory, smart building solutions, cloud-based monitoring, performance testing, and green materials...
-
Technical Support Engineer
2 days ago
Noida, India Teamware Solutions Full timeJob Description Hi Connections Teamware is hiring for Technical Support Engineering role Location: Noida NP:1month Experience:5+years JD Technical Support Engineer Expert in communication 5 Years Basic knowledge in Digital Marketing (Preferable-not mandate) Handling Technical Queries, Networking, and Basic Database Noida Hybrid Mode Mandatory tool: Journey...
-
Technical Support Engineer
4 days ago
India RED HAT Full timeAbout the job The Red Hat CEE Solutions team is looking for a Technical Support Engineer to join us in Pune India In this role you ll provide an excellent customer support experience for our enterprise subscription customers You will be a trusted adviser to customers partner closely with them and help us continually prove our value as you troubleshoot and...
-
Technical Support Engineer
4 weeks ago
India Sprinto Full timeSprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 250+ employees & helping 2000+ Customers across 75+ Countries. We are funded by top...
-
Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India, Karnataka Fortinet Full timeFortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our...
-
Technical Support Engineer
3 days ago
India Atlan Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearData is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we're changing that. As the world's first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration. From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining...
-
Technical Support Engineer
3 weeks ago
India BlueOptima Full timeJob Description Company Description BlueOptima's vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes...
-
Technical Support Engineer
2 weeks ago
Hyderabad, India ORBCOMM Full timeJob Description Join Us as a Technical Support Engineer! Are you passionate about helping others and solving technical challenges At ORBCOMM, we're looking for a Technical Support Engineer to join our global support team. In this role, you'll be the first line of support for our customers, delivering timely, effective, and professional assistance across a...
-
Technical Support Engineer
2 weeks ago
Chennai, India GE Vernova Full timeJob Description Job Description Summary This is Services Specialist - Technical Support who will be responsible for post sales support of customer issue. This can include repairs (both returns and field), technical support or a field service or other service request Impacts departmental operations and responsible for planning/execution. Job Description...
-
Technical Support
6 days ago
Chennai, India Ultrafly Solutions Private Limited Full timeJob Description Skills: Communication skill, Trouble shooting skill, LAN, Product Testing, Configuration, Technical Support, Job Summary We are seeking a skilled and customer-focused Technical Support Engineer to provide both pre-sales and post-sales technical support for our weighing scale products. The role involves troubleshooting, customer training,...
