Production Support Engineer

3 weeks ago

GurgaonGurugram, India DealShare Full time

About the job

Position : Production Support Engineer

Experience : 2 Years

Location : Gurgaon

Job Summary :


Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance.

Key Responsibilities :

- Provide technical support to ensure the smooth operation of systems.

- Troubleshoot issues and implement effective workarounds.

- Collaborate with cross-functional teams to ensure high system availability and performance.

- Monitor systems and proactively identify potential issues.

- Document processes, solutions, and knowledge for future reference.

- Continuously improve processes and procedures to enhance system reliability and efficiency.

Qualifications and Skills:

- 2+ years of experience in production support or comparable tasks in a technologically environment.

- Technical expertise in operating systems, databases (such as SQL and Oracle), programming languages, and monitoring tools.

- Excellent problem-solving and troubleshooting abilities.

- Ability to prioritize tasks and manage time effectively to meet deadlines.

- Technical expertise in operating systems (Windows, Linux), databases (SQL, Oracle), and programming languages (Java, Python, etc.).

- Proficiency in using monitoring tools such as Nagios, Zabbix, or similar.

- Strong problem-solving and troubleshooting skills with a keen attention to detail.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

- Proven ability to work well under pressure and prioritize tasks in a fast-paced environment.

- Experience with ITIL or other IT service management frameworks is a plus.

- Certifications such as ITIL Foundation, Oracle Certified Associate, or similar are desirable but not required.

(ref:hirist.tech)

  • Production Support Engineer

    3 weeks ago

    Gurgaon/Gurugram, IN DealShare Full time

    About the jobPosition : Production Support EngineerExperience : 2 YearsLocation : GurgaonJob Summary : Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance.Key Responsibilities :- Provide technical support to ensure the smooth operation of...

  • Production Support Engineer

    1 month ago

    gurgaon, India DealShare Full time

    Position : Production Support EngineerExperience : 2 YearsLocation : GurgaonJob Summary: Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance.Key Responsibilities:Provide technical support to ensure the smooth operation of systems.Troubleshoot...

  • Production Support Engineer

    2 weeks ago

    Gurgaon, India DealShare Full time

    Position : Production Support EngineerExperience : 2 YearsLocation : GurgaonJob Summary: Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance.Key Responsibilities:1. Provide technical support to ensure the smooth operation of systems.2....

  • Product Support Engineer

    2 weeks ago

    gurgaon, India MakeMyTrip Full time

    About the Opportunity:Role: Product Support EngineerLevel: Senior Executive/ Assistant ManagerLocation: GurgaonReporting to: Senior Manager - Product ManagementAbout the function:MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a company’s structure to...

  • Production Support Engineer

    1 month ago

    gurugram, India DealShare Full time

    Position : Production Support Engineer Experience : 2 Years Location : Gurgaon Job Summary: Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance. Key Responsibilities: Provide technical support to ensure the smooth operation of systems....

  • Production Support Engineer

    1 month ago

    Gurugram, India DealShare Full time

    Position : Production Support EngineerExperience : 2 YearsLocation : GurgaonJob Summary: Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance. Key Responsibilities:Provide technical support to ensure the smooth operation of systems.Troubleshoot...

  • Production Support Engineer

    1 month ago

    Gurugram, India DealShare Full time

    Position : Production Support EngineerExperience : 2 YearsLocation : GurgaonJob Summary: Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance. Key Responsibilities:Provide technical support to ensure the smooth operation of systems.Troubleshoot...

  • Scaletrix.ai - Product Support Engineer - SaaS Domain

    3 weeks ago

    Gurgaon/Gurugram, India Scaletrix Full time

    About Us : Scaletrix AI is a Data Analytics and AI services provider with 15 years of shining experience in the sector. A team of alumni leads it from McKinsey, BCG, ZS, Genpact, Citi, IIT, ISB, FMS, and CMU. Scaletrix AI has helped various companies develop end-to-end solutions by bringing data engineering and data sciences together. Additionally, the...

  • Product Support Engineer

    3 weeks ago

    Gurugram, India MakeMyTrip Full time

    About the Opportunity:Role: Product Support EngineerLevel: Senior Executive/ Assistant ManagerLocation: GurgaonReporting to: Senior Manager - Product Management About the function:MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a company’s structure to...

  • Product Support Engineer

    3 weeks ago

    gurugram, India MakeMyTrip Full time

    About the Opportunity: Role: Product Support Engineer Level: Senior Executive/ Assistant Manager Location: Gurgaon Reporting to: Senior Manager - Product Management About the function: MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a company’s...

  • Product Support Engineer

    3 weeks ago

    Gurugram, India MakeMyTrip Full time

    About the Opportunity:Role: Product Support EngineerLevel: Senior Executive/ Assistant ManagerLocation: GurgaonReporting to: Senior Manager - Product Management About the function:MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a company’s structure to...

  • Production Support Engineer

    3 weeks ago

    Gurugram, India DealShare Full time

    About the jobPosition : Production Support EngineerExperience : 2 YearsLocation : GurgaonJob Summary : Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance.Key Responsibilities :- Provide technical support to ensure the smooth operation of...

  • Product Support Engineer

    1 month ago

    Gurugram, India TEOCO Full time

    DUTIES & RESPONSIBILITIES This person will be responsible for the day to day product support of TEOCO Planning Tools installed at global customer base. This includes day to day troubleshooting, monitoring, and assisting with product support queries to customer on ASSET Radio Planning product suite. Product Support on TEOCO RAN ASSET Product Escalate...

  • Product Support Engineer

    1 month ago

    gurugram, India TEOCO Full time

    DUTIES & RESPONSIBILITIES This person will be responsible for the day to day product support of TEOCO Planning Tools installed at global customer base. This includes day to day troubleshooting, monitoring, and assisting with product support queries to customer on ASSET Radio Planning product suite. Product Support on TEOCO RAN ASSET Product ...

  • L3 Java Production Support Engineer

    3 weeks ago

    Gurgaon/Gurugram, India BLJ Tech Geeks Full time

    Role Description This is a full-time on-site role for a Java Production Support (L3) professional in Gurugram. As a Java Production Support (L3) professional, you will be responsible for providing support and resolution for production issues, coordinating with various internal teams to ensure timely resolution of issues. Tasks related to monitoring and...

  • Product Support Engineer

    1 month ago

    Gurugram, India TEOCO Full time

    DUTIES & RESPONSIBILITIES Providing technical support for TEOCO software (tools / technology) via email, telephonically, remote Webex sessions or on-site (on need basis). Providing support on-site or off-site in three main areas: InstallationUpgradeTroubleshooting Provide product support services around TEOCO tool suite (for e.g. Asset Radio,...

  • Product Support Engineer

    1 month ago

    gurugram, India TEOCO Full time

    DUTIES & RESPONSIBILITIES Providing technical support for TEOCO software (tools / technology) via email, telephonically, remote Webex sessions or on-site (on need basis). Providing support on-site or off-site in three main areas: InstallationUpgradeTroubleshooting Provide product support services around TEOCO tool suite (for e.g. Asset Radio,...

  • SpectraMedix - Production Support Engineer - Java

    2 weeks ago

    Gurgaon/Gurugram, India SpectraMedix India Full time

    RESPONSIBILITIES : Responsible for client Deliverables that include :- Support Model tickets handling: The individual will be in responsible of client tickets and offer L1/L2 level analysis for everything from application issues to access requests.- Track tickets to ensure you don't miss any SLA violations.- Client Monthly Full Refresh: The individual...

  • SpectraMedix - Production Support Engineer - Java

    2 weeks ago

    Gurgaon/Gurugram, IN SpectraMedix India Full time

    RESPONSIBILITIES :Responsible for client Deliverables that include :- Support Model tickets handling: The individual will be in responsible of client tickets and offer L1/L2 level analysis for everything from application issues to access requests.- Track tickets to ensure you don't miss any SLA violations.- Client Monthly Full Refresh: The individual...

  • Support Engineer

    1 week ago

    gurgaon, India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full time

    Greetings from @Teamware Solutions. . ! !Hope you doing well!! Join our family Here we are Support Engineer!!Job Position: Support EngineerJob Location: GurgaonJob Description:Relationship manager (Customer Advocate) investigates and resolves customer escalations that are escalated outside of the designed support model. Relationship managers have a proven...