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Production Support Engineer

5 months ago

gurgaon, India DealShare Full time
Position : Production Support Engineer
Experience : 2 Years
Location : Gurgaon
Job Summary: Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance.
Key Responsibilities:
Provide technical support to ensure the smooth operation of systems.
Troubleshoot issues and implement effective workarounds.
Collaborate with cross-functional teams to ensure high system availability and performance.
Monitor systems and proactively identify potential issues.
Document processes, solutions, and knowledge for future reference.
Continuously improve processes and procedures to enhance system reliability and efficiency.
Qualifications and Skills:
2+ years of experience in production support or comparable tasks in a technologically environment.
Technical expertise in operating systems, databases (such as SQL and Oracle), programming languages, and monitoring tools.
Excellent problem-solving and troubleshooting abilities.
Ability to prioritize tasks and manage time effectively to meet deadlines.