Production Support Engineer

2 weeks ago


Gurugram, India DealShare Full time

About the job

Position : Production Support Engineer

Experience : 2 Years

Location : Gurgaon

Job Summary :


Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance.

Key Responsibilities :

- Provide technical support to ensure the smooth operation of systems.

- Troubleshoot issues and implement effective workarounds.

- Collaborate with cross-functional teams to ensure high system availability and performance.

- Monitor systems and proactively identify potential issues.

- Document processes, solutions, and knowledge for future reference.

- Continuously improve processes and procedures to enhance system reliability and efficiency.

Qualifications and Skills:

- 2+ years of experience in production support or comparable tasks in a technologically environment.

- Technical expertise in operating systems, databases (such as SQL and Oracle), programming languages, and monitoring tools.

- Excellent problem-solving and troubleshooting abilities.

- Ability to prioritize tasks and manage time effectively to meet deadlines.

- Technical expertise in operating systems (Windows, Linux), databases (SQL, Oracle), and programming languages (Java, Python, etc.).

- Proficiency in using monitoring tools such as Nagios, Zabbix, or similar.

- Strong problem-solving and troubleshooting skills with a keen attention to detail.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

- Proven ability to work well under pressure and prioritize tasks in a fast-paced environment.

- Experience with ITIL or other IT service management frameworks is a plus.

- Certifications such as ITIL Foundation, Oracle Certified Associate, or similar are desirable but not required.

(ref:hirist.tech)

  • gurugram, India DealShare Full time

    Position : Production Support Engineer Experience : 2 Years Location : Gurgaon Job Summary: Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance. Key Responsibilities: Provide technical support to ensure the smooth operation of systems....


  • Gurugram, India DealShare Full time

    Position : Production Support EngineerExperience : 2 YearsLocation : GurgaonJob Summary: Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance. Key Responsibilities:Provide technical support to ensure the smooth operation of systems.Troubleshoot...


  • Gurugram, India DealShare Full time

    Position : Production Support EngineerExperience : 2 YearsLocation : GurgaonJob Summary: Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance. Key Responsibilities:Provide technical support to ensure the smooth operation of systems.Troubleshoot...


  • Gurugram, India MakeMyTrip Full time

    About the Opportunity:Role: Product Support EngineerLevel: Senior Executive/ Assistant ManagerLocation: GurgaonReporting to: Senior Manager - Product Management About the function:MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a company’s structure to...


  • gurugram, India MakeMyTrip Full time

    About the Opportunity: Role: Product Support Engineer Level: Senior Executive/ Assistant Manager Location: Gurgaon Reporting to: Senior Manager - Product Management About the function: MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a company’s...


  • Gurugram, India MakeMyTrip Full time

    About the Opportunity:Role: Product Support EngineerLevel: Senior Executive/ Assistant ManagerLocation: GurgaonReporting to: Senior Manager - Product Management About the function:MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a company’s structure to...


  • Gurugram, India TEOCO Full time

    DUTIES & RESPONSIBILITIES This person will be responsible for the day to day product support of TEOCO Planning Tools installed at global customer base. This includes day to day troubleshooting, monitoring, and assisting with product support queries to customer on ASSET Radio Planning product suite. Product Support on TEOCO RAN ASSET Product Escalate...


  • gurugram, India TEOCO Full time

    DUTIES & RESPONSIBILITIES This person will be responsible for the day to day product support of TEOCO Planning Tools installed at global customer base. This includes day to day troubleshooting, monitoring, and assisting with product support queries to customer on ASSET Radio Planning product suite. Product Support on TEOCO RAN ASSET Product ...


  • Gurgaon/Gurugram, IN DealShare Full time

    About the jobPosition : Production Support EngineerExperience : 2 YearsLocation : GurgaonJob Summary : Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance.Key Responsibilities :- Provide technical support to ensure the smooth operation of...


  • Gurgaon/Gurugram, India DealShare Full time

    About the jobPosition : Production Support EngineerExperience : 2 YearsLocation : GurgaonJob Summary : Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance.Key Responsibilities :- Provide technical support to ensure the smooth operation of...


  • Gurugram, India TEOCO Full time

    DUTIES & RESPONSIBILITIES Providing technical support for TEOCO software (tools / technology) via email, telephonically, remote Webex sessions or on-site (on need basis). Providing support on-site or off-site in three main areas: InstallationUpgradeTroubleshooting Provide product support services around TEOCO tool suite (for e.g. Asset Radio,...


  • gurugram, India TEOCO Full time

    DUTIES & RESPONSIBILITIES Providing technical support for TEOCO software (tools / technology) via email, telephonically, remote Webex sessions or on-site (on need basis). Providing support on-site or off-site in three main areas: InstallationUpgradeTroubleshooting Provide product support services around TEOCO tool suite (for e.g. Asset Radio,...

  • Support Engineer

    3 weeks ago


    Gurugram, India Ericsson Full time

    Description Join our Team About this opportunity The support engineer is a member of a team with high skills in supporting customers, 1st line engineers and 3rd part in advanced troubleshooting, fault isolation and remediation, to secure availability and fast resolution of the OSS/BSS product. You will be surrounded by people that are smart,...

  • Support Engineer

    5 days ago


    Gurugram, India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full time

    Greetings from @Teamware Solutions. . ! ! Hope you doing well!! Join our family Here we are Support Engineer!!Job Position: Support Engineer Job Location: GurgaonJob Description:Relationship manager (Customer Advocate) investigates and resolves customer escalations that are escalated outside of the designed support model. Relationship managers have a proven...

  • Support Engineer

    5 days ago


    Gurugram, India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full time

    Greetings from @Teamware Solutions. . ! ! Hope you doing well!! Join our family Here we are Support Engineer!! Job Position: Support Engineer Job Location: Gurgaon Job Description: Relationship manager (Customer Advocate) investigates and resolves customer escalations that are escalated outside of the designed support model. Relationship managers...

  • Support Engineer

    5 days ago


    Gurugram, India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full time

    Greetings from @Teamware Solutions. . ! ! Hope you doing well!! Join our family Here we are Support Engineer!!Job Position: Support Engineer Job Location: GurgaonJob Description:Relationship manager (Customer Advocate) investigates and resolves customer escalations that are escalated outside of the designed support model. Relationship managers have a proven...


  • Gurgaon/Gurugram, India Scaletrix Full time

    About Us : Scaletrix AI is a Data Analytics and AI services provider with 15 years of shining experience in the sector. A team of alumni leads it from McKinsey, BCG, ZS, Genpact, Citi, IIT, ISB, FMS, and CMU. Scaletrix AI has helped various companies develop end-to-end solutions by bringing data engineering and data sciences together. Additionally, the...


  • Gurugram, India NatWest Digital X Full time

    Join us as a Production AnalystThis is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We’ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes...


  • Gurugram, India Criteo Full time

    What You'll Do:The Level-2 Support team plays a crucial role in resolving inquiries escalated from Level-1 support. By providing specialized expertise, troubleshooting skills, and adopting a knowledge-centered service model, this team ensures efficient issue resolution and enhances overall customer satisfaction.Inquiry Resolution Lead the resolution of...


  • gurugram, India Criteo Full time

    What You'll Do: The Level-2 Support team plays a crucial role in resolving inquiries escalated from Level-1 support. By providing specialized expertise, troubleshooting skills, and adopting a knowledge-centered service model, this team ensures efficient issue resolution and enhances overall customer satisfaction. Inquiry Resolution Lead the resolution of...