Information Technology Technical Support

The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux,...

IT Technical Support EngineerThe IT Technical Support Engineers role is to ensure a smooth end-user technology experience using active listening timely communication and effective troubleshooting Excellence in this role is achieved by receiving prioritizing documenting and actively resolving end-user service desk requests independently and with other...

Overview:We are seeking a proactive and service-oriented Technology Operations Support Engineer to join our Technology team. This junior-level role will be based in our office and play a key part in providing day-to-day IT support to internal users, with a particular focus on Microsoft 365 applications and services. You'll be responsible for helping staff...

Role DetailsPosition: Technical Support EngineerLocation: Ahmedabad Experience: 0-2 yearsType: Full time - Rotational Shifts (24x7 Support Environment)About the Role:We are seeking a motivated and detail-oriented L1/L2 Junior Engineer to join our Technical Support team. The ideal candidate will have foundational knowledge of Linux OS and a keen interest in...

Job Title: ServiceNow Support SpecialistJob DescriptionWe are seeking a skilled ServiceNow Support Specialist to join our team. This role is responsible for providing technical support, performing system maintenance, and assisting end-users with ServiceNow-related issues.Troubleshoot and resolve issues related to the ServiceNow platform.Perform routine...

Job Title: Technical Support AssociateWe are seeking a proactive and customer-oriented individual to assume the role of a Technical Support Specialist. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices.Key Responsibilities:Diagnose and resolve hardware,...

Please note this job requires the employee to work USA Mountain standard time (MST) zone. 4 PM IST to 2 AM IST.Only resumes sent to the HR department will be entertained. Personal messages will not be eligible. Please email your application to HR@EKSOFTWARE.INCompany DescriptionEk Software Pvt. Ltd. is a custom software consulting and development firm based...

Job Purpose:To design, develop, and maintain the company's reports and dashboards, primarilyfocusing on Salesforce. This role involves creating customized solutions to meetbusiness needs, ensuring data integrity, and optimizing CRM functionalities to enhancecustomer relationship management and business operations.Key Responsibilities:1. CRM Reports...

Meeting with the IT manager to discuss system needs.Designing and installing computer hardware configurations.Installing software and networking systems.Troubleshooting network and software issues.Installing high-level software security systems.Training staff on newly installed hardware and software systems.Fixing hardware, software, and networking...

Job Title: Support Engineer L-1About this role:We are seeking an experienced technical support professional to join our team. As a Support Engineer, you will be the first point of contact for clients requiring IT system operation assistance.This role involves handling various support tasks, collaborating with teams for escalations, and leveraging AI-powered...