Technical Support Professional

24 hours ago


Ahmedabad, Gujarat, India beBeeServicenow Full time ₹ 14,54,000 - ₹ 20,16,000

Job Title: ServiceNow Support Specialist

Job Description

We are seeking a skilled ServiceNow Support Specialist to join our team. This role is responsible for providing technical support, performing system maintenance, and assisting end-users with ServiceNow-related issues.

  • Troubleshoot and resolve issues related to the ServiceNow platform.
  • Perform routine maintenance tasks and system upgrades, ensuring the platform remains stable and operational.
  • Provide support to end-users, addressing their questions and concerns regarding the ServiceNow platform.
  • Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
Required Skills and Qualifications
  • ServiceNow Certified System Administrator (CSA) required
  • 5 years of experience in Information Technology operations.
  • Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
  • Familiarity with IT security policies.
  • Bachelor's degree in Information Technology or Computer Science preferred.
Benefits

We prioritize your safety, health, and happiness by offering benefits like Health & Wellness, Time to Recharge, Financial Security, Life & Family Support, Recognition & Growth, and Fitness & Wellness.

About Our Team

We value our employees' well-being and are committed to creating a positive work environment.



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