Client Relationship Manager

7 days ago

Delhi, India Programming.com Full time

Title: Client Relationship Manager (IT Services & Staffing)Location: Mumbai | Work From Office (WFO) | Immediate joiners preferredComp: Competitive fixed + very lucrative performance-based incentivesAbout the roleProgramming.com is hiring a Client Relationship Manager to build, retain, and grow IT services/staffing accounts. You’ll be the single point of contact for clients, ensure on-time delivery with Sales and Recruitment, and drive revenue growth.What you’ll do- Own key accounts: farming + selective hunting (upsell/cross-sell/new logos)- Translate client goals to delivery plans; ensure SLA adherence and quality- Manage SOWs/MSAs, negotiations, renewals, invoicing, and collections- Maintain a candidate network aligned to client demand; improve time-to-fill- Track account health, pipeline, and forecasts; flag risks and drive resolutionsWhat you’ll bring- 1–5 years in Client Relationship/Account Management or BD in IT Services/Consulting or IT Staffing- Proven revenue growth outcomes; strong stakeholder management- Contract management, negotiation, billing/invoicing exposure- Working knowledge of SDLC/Agile and IT hiring cyclesNice to have- MSP/VMS experience, rate cards, compliance/SLA governance- Prior recruitment ops exposure (ATS, submittal quality)How to Apply:Email: Subject: CRM – WFO – (Mumbai) – (Your Name)Include: resume, notice period (immediate/actual), location, current/expected CTC, and 2–3 lines on your biggest account growth win.Key Indicators for the Role -- Owned key IT accounts. WFO. Immediate joiners. Earn big with our accelerators.- Grew IT services/staffing accounts before? Lead the relationship, delivery, and growth—WFO.- CRM role in Navi Mumbai/Bengaluru. Drive revenue. Ensure delivery. Get rewarded.Hashtags#ClientRelationshipManager #AccountManagement #ITServices #ITStaffing #Recruitment #WFO #NaviMumbaiJobs #BengaluruJobs #ImmediateJoiners

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