Junior Showroom Sales Executive – Luxury Jewelry

3 weeks ago

Mumbai, India Estaa Full time

Company Name:
Estaa Gems Private Limited

Location:
Kalaghoda, Mumbai

Office Timings:
Monday to Saturday – 10 AM to 7 PM

Expected Experience:
2 to 3 years in luxury retail sales (preferably in jewelry or premium lifestyle brands)

Job Description:

Estaa, a prestigious name in luxury jewelry, is seeking a dynamic and customer-focused
Junior Showroom Sales Executive
to join our retail team. You will be the face of the brand, engaging with high-profile clients, showcasing fine jewelry collections, and ensuring a seamless and personalized in-store shopping experience.

Key Responsibilities:

  • Client Engagement:
    Welcome and assist clients with warmth and professionalism, offering detailed product knowledge to help them make confident purchase decisions.
  • Sales Support:
    Meet and exceed individual sales targets while contributing to overall store performance through upselling, cross-selling, and repeat client engagement.
  • Product Presentation:
    Ensure impeccable presentation of merchandise through visual merchandising guidelines and maintain cleanliness of displays and counters.
  • Product Knowledge:
    Maintain in-depth knowledge of Estaa's jewelry collections, including materials, design inspirations, stone quality, and craftsmanship. Stay updated on latest trends and educate customers with expertise and confidence.
  • CRM & Relationship Building:
    Build long-term client relationships by maintaining contact, sharing product launches, and offering after-sales support to encourage customer loyalty.
  • Inventory Management:
    Assist in stock handling, daily counting, tagging, replenishment, and product rotation under the guidance of the store manager.
  • Reporting & Feedback:
    Share customer feedback, preferences, and market trends with the team to help enhance the client experience and product offerings.

Qualifications:

  • Graduate in any stream; diploma or certification in luxury retail/sales is an advantage.
  • 2–3 years of experience
    in in-store retail sales with premium or luxury brands (jewelry, fashion, watches, or accessories).
  • Strong verbal communication skills in
    English
  • Presentable, polished, and confident with an approachable demeanor.
  • Passionate about luxury products, especially fine jewelry and craftsmanship.
  • Ability to work weekends, holidays, and during peak retail seasons.
  • Team player with strong interpersonal and persuasion skills.

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