Lead Retention And Churn Management
1 day ago
The Lead Retention & Churn management role is to manage the customer retention for Broadband & Air Fiber customers for Pan IndiaLevel:- Sr Manager / DGMRole requires a combination of strategic thinking & hands on management skills to drive retention activitiesManage the roadmap for retention for Broadband & Air Fiber customersDevelop comprehensive retention strategies aligned with organizational goals and retaining Broadband customers, utilizing various channels and touchpointsSegment the customer base and personalize retention initiatives based on lifecycle stages, customer journeys, consumer usage behavior patternCustomer Insights & Analysis – monitoring & analyzing data to identify customer behavior and identify retention opportunities and predict churn risk factors.Analyzing data to identify trends, measure outcomes & make informed decisions & action plan to minimize churn dataIdentify process gaps leading to deterioration in customer experience and taking up for process modification involving relevant stakeholders for automation, revision of process etc.Ability to understand complex processes, problems, gather data and drivesolutions.Cross functional collaboration : coordinate with sales, marketing, billing, technical, contact center etc for process corrections Manage the partner to drive timely retention activities Ensure compliance with process and policies and ensure its effective implementationPreparereports on retention – daily, weekly, quarterly, monthlyPrepare & present the trends, RCAs, reasoning, smart action plan to reduce churn Must Have SkillsetsStrong analytical skillsStrong presentation skillsAbility to collaborate & drive other teams
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Lead Retention And Churn Management
1 week ago
Uncha Samana, India airtel Full timeThe Lead Retention & Churn management role is to manage the customer retention for Broadband & Air Fiber customers forPan IndiaLevel: Sr Manager / DGMRole requires a combination of strategic thinking & hands on management skills to drive retention activitiesManage the roadmap for retention for Broadband & Air Fiber customersDevelop comprehensive retention...
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Retention Marketing Executive
1 week ago
Uncha Samana, India Trainman (Wholly owned subsidiary of Adani Digital Labs) Full timeWe're looking for a skilled Retention Marketing Executive to develop and execute retention marketing strategies using WebEngage. The ideal candidate will have a strong background in marketing, excellent analytical skills and experience with WebEngage.Responsibilities: Develop and execute retention marketing campaigns using WebEngage Create targeted email,...
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Retention Marketing Executive
1 day ago
Uncha Samana, India Trainman (Wholly owned subsidiary of Adani Digital Labs) Full timeWe're looking for a skilled Retention Marketing Executive to develop and execute retention marketing strategies using WebEngage. The ideal candidate will have a strong background in marketing, excellent analytical skills and experience with WebEngage.Responsibilities:- Develop and execute retention marketing campaigns using WebEngage- Create targeted email,...
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Senior Product Manager | B2c Healthtech
1 week ago
Uncha Samana, India MetaMorph Full timeAs a key leader of the Product Team, you will drive the strategy, roadmap, execution and growth of a product and care program. You work will involve working with other product managers, designers, engineers, doctors, health educators, sales, marketing, legal, analytics and do everything (defining requirements, prioritizing, testing, writing copy, tracking...
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Performance Manager
1 day ago
Uncha Samana, India Wholsum Foods (Slurrp Farm and Millé) Full timeJoin the dynamic team at Wholsum Foods and be part of an extraordinary movement! Ourmission is simple: to change the world's eats. With brands like Slurrp Farm and Mille, we offerhealthy and delicious alternatives to the junk food epidemic. It's time to rediscover the nutritioustraditions of our ancestors and embrace the power of millets like Ragi, Jowar,...
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Director-Knowledge Management
1 week ago
Uncha Samana, India Grant Thornton Bharat LLP Full timeJob Summary:Head the Knowledge Management function for the firm, that offers capabilities and solutions to stakeholders across Tax, Audit and Advisory. Lead operations and delivery of knowledge management services for the firm.Key Responsibilities:Devise, design, develop and provide innovative KM solutions to client servicing teams.Work back with leaders to...
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Area Sales Manager
1 day ago
Uncha Samana, India NAT HABIT Full timeAt 'Nat Habit' we are attempting to disrupt the natural personal care space by providing customers a differentiated offering of "fresh" personal care products. We use fresh ingredients such as milk, yogurt, pulp/juices of various fruits & vegetables as well as fresh flowers and leaves to build personal care products for everyday use.The founding team has a...
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Digital Marketing Manager
1 day ago
Uncha Samana, India Airtel Payments Bank Full timePurpose of the Job Be instrumental in driving business through seamless Digital strategic planning & execution, creating high impact marketing campaigns, brand recall and digital-marketing initiatives.Key Responsibilities- Drive digital plan and execution across online channels- Create and manage digital marketing (Brand, Programmatic, social, affiliates)...
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Digital Marketing Manager
1 day ago
Uncha Samana, India Airtel Payments Bank Full timePurpose of the Job Be instrumental in driving business through seamless Digital strategic planning & execution, creating high impact marketing campaigns, brand recall and digital-marketing initiatives.Key Responsibilities-Drive digital plan and execution across online channels-Create and manage digital marketing (Brand, Programmatic, social, affiliates)...
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Uncha Samana, India Delhivery Full timeDelhivery is hiring for a Director B2B/Enterprise Sales for multiple locations Bangalore / Mumbai / Gurgaon.Job Description: Responsibilities:1. Identify and prospect potential clients through various channels, including cold calling, networking, and referrals from domestic sales teams.2. Develop and maintain strong relationships with existing and new...
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Manager Admin
1 day ago
Uncha Samana, India Egon Zehnder Full timeEgon ZehnderEgon Zehnder ( is trusted advisor to many of the world’s most respected organizations and a leading Executive Search firm, with more than 400 consultants and 69 offices in 41 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range © 2022 Egon Zehnder 2 from the largest corporations to emerging...
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Manager Admin
1 day ago
Uncha Samana, India Egon Zehnder Full timeEgon ZehnderEgon Zehnder ( is trusted advisor to many of the world’s most respected organizations and a leading Executive Search firm, with more than 400 consultants and 69 offices in 41 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range © 2022 Egon Zehnder 2 from the largest corporations to emerging...
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Senior Area Sales Manager
1 week ago
Uncha Samana, India Resource Algorithm Full timeBudget : 15-16 LPA FIXED +25% Variable of CTCExp required : 10-17 YearsQualification : Any Post graduate/ B.TechBase Location : Gurgaon or South DelhiTerritory : Haryana & some part of DelhiTeam Handling : Yes Reporting to : RSM /NSMSr.Area Sales Manager (Auto)· Responsible for whole Distribution activity form numeric distribution growth to account...
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Head Of Growth
13 hours ago
Uncha Samana, India Nutrabay Full timeYou should apply if you have:A deep understanding of the health and nutrition industry.Have a demonstrable track record of bringing positive impact in your previous organizations.Substantial background in Performance marketing, Mobile marketing, Affiliates, A/B Testing & Leading teamsHave been working in a growth leadership role with a large D2C brand or a...
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Service Planning Manager
1 week ago
Uncha Samana, India Kia India Full timeEducation: B.Tech/B.E. Experience: 2-8 yearsRoles & ResponsibilitiesPreparation of program and policies for enhancing Brand Image, Customer retention, Service planning, New AFS Business, Revenue Generation & Dealer Viability.Process developmentSOP ManualMonitoring of Mid & Long term business planSurveys & feedback to enhance CSDesigning Incentive...
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Service Planning Manager
1 day ago
Uncha Samana, India Kia India Full timeEducation: B.Tech/B.E. Experience: 2-8 yearsRoles & ResponsibilitiesPreparation of program and policies for enhancing Brand Image, Customer retention, Service planning, New AFS Business, Revenue Generation & Dealer Viability.Process developmentSOP ManualMonitoring of Mid & Long term business planSurveys & feedback to enhance CSDesigning Incentive...
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Digital Media Manager
1 day ago
Uncha Samana, India Digiaccel Learning Full timeDrive Digital Media Strategy & Execution | Work from Office | Gurugram, Haryana The Digital Media Manager is a key member of our Marketing team, responsible for digital media strategies and execution to drive customer acquisition, retention, and revenue growth. This role requires a deep understanding of digital marketing channels including Facebook ads and...
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General Manager Banking Operations
1 day ago
Uncha Samana, India IGT Solutions Full timeLocation: GurgaonEmployment type: Permanent Job type: Full timeIGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. IGT provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and...
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Manager - People Analytics
6 days ago
Uncha Samana, India Max Life Insurance Company Limited Full timeROLE SUMMARY:Responsible for transforming data and analysis into insights and recommendations to impact the strategic direction of the people strategy. Role will also support special projects and strategic initiatives related to People strategy. The role will provide external insights through market intelligence & contemporary workplace practices to aid...
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Frontend Lead
1 week ago
Uncha Samana, India White Force Group Full timeCTC 16-18 LpaExp 5-8 yearsTeam Leading experience is mandatoryAngular framework, Front endNotice Period Not more than 30 daysKey Responsibilities: Lead a team of Angular developers, fostering a collaborative and high-performance atmosphere, offering technical guidance and mentorship to encourage team members' professional growth and development.Architect and...