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Retention and Growth Manager

4 weeks ago

NCR, India Zeelab Pharmacy Full time

Design and implement customer retention strategies to improve repeat orders
Overall P&L management spanning across M-o-M Growth
Own and manage CRM, loyalty, and referral programs to boost engagement.
Traffic planning and management across categories

Required Candidate profile

customer lifecycle management (CLM) and CRM tools
Data-driven mindset with hands-on experience in customer analytics and segmentation.
Excellent communication, collaboration, and leadership skills.