Business Development Manager

17 hours ago

NCR, India Modern Growth Technologies Full time

Job Title: Account Manager Corporate Sales

Location: Delhi

Department: Corporate Sales

We are looking for a highly motivated and experienced Account Manager Corporate Sales with a strong background in chain hotel sales and a proven track record of managing high-profile corporate accounts.

Key Responsibilities:

Client Relationship Management: Serve as the primary point of contact for assigned high-value corporate accounts, ensuring client satisfaction and retention.

Account Development: Understand client needs and develop customized hospitality solutions to meet their business accommodation requirements.

Revenue Growth: Identify opportunities to upsell and cross-sell hotel services across assigned accounts to drive incremental revenue.

Service Excellence: Coordinate with operations, reservations, and other internal teams to ensure seamless service delivery.

Client Retention: Proactively address and resolve client issues, concerns, and requests to maintain long-term business relationships.

Contract Management: Handle renewals and contract agreements with corporate clients in line with business policies.

Market Insights: Stay informed on competitor activity, industry trends, and client preferences to tailor offerings effectively.

Reporting & Analysis: Maintain accurate records of account activity, prepare performance reports, and update client data in the CRM system.

Qualifications & Experience:

Bachelor's degree in Hospitality Management, Business Administration, or related field.

Minimum 5+ years of experience in hotel sales, with 3+ years in account management of high-profile corporate clients.

Background with branded or chain hotels is essential.

Demonstrated success in client relationship management and revenue achievement.

Strong interpersonal skills with the ability to build trust with C-level stakeholders.

Excellent communication, presentation, and negotiation skills.

Proficient in MS Office Suite or Google sheets or CRM

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