Manager - Client Retention (KAM)

3 weeks ago


Bengaluru, India Delhivery Full time
Roles and Responsibilities:● Extracting Data from various sources and deriving insights for data driven decision making● Upselling/ Cross selling Delivery’s products and services to match client’s businessrequirements, also interacting with various stakeholders within the company in case tobuild new products and launch new services.● Be the customer's focal point by liaising closely with various stakeholders within thecompany thus ensuring their queries/ issues (Billing, Reconciliation, performancemanagement) are addressed.● Metric management - Work towards ensuring all the assigned metrics are in green withappropriate root causing and solutioning as and when required.● Travel to various centers/ client locations within the country for client visits/ audits/business launches/ client meetings as and when required● It is a 6day working role

Desired Skills and Experience:● Strong written, oral, and visual communication skills● Strong logical and critical reasoning● Self-motivated.● Good presentation skills●

Strong in Excel

(any knowledge of VBA, SQL, R, python would be an advantage)●

Good academic credentials in 10th and 12th std (especially in mathematics)● Min 3yrs exp in roles handling retention / key accounts

preferably from Logistics industry ONLY

  • Bengaluru, India Delhivery Full time

    Roles and Responsibilities: ● Extracting Data from various sources and deriving insights for data driven decision making ● Upselling/ Cross selling Delivery’s products and services to match client’s business requirements, also interacting with various stakeholders within the company in case to build new products and launch new services. ● Be...


  • Bengaluru, India Delhivery Full time

    Roles and Responsibilities:● Extracting Data from various sources and deriving insights for data driven decision making ● Upselling/ Cross selling Delivery’s products and services to match client’s businessrequirements, also interacting with various stakeholders within the company in case tobuild new products and launch new services. ● Be the...


  • Bengaluru, India Delhivery Full time

    Roles and Responsibilities:● Extracting Data from various sources and deriving insights for data driven decision making ● Upselling/ Cross selling Delivery’s products and services to match client’s businessrequirements, also interacting with various stakeholders within the company in case tobuild new products and launch new services. ● Be the...


  • Bengaluru, India Delhivery Full time

    Roles and Responsibilities:● Extracting Data from various sources and deriving insights for data driven decision making ● Upselling/ Cross selling Delivery’s products and services to match client’s businessrequirements, also interacting with various stakeholders within the company in case tobuild new products and launch new services. ● Be the...


  • Bengaluru, India Delhivery Full time

    Roles and Responsibilities:● Extracting Data from various sources and deriving insights for data driven decision making ● Upselling/ Cross selling Delivery’s products and services to match client’s businessrequirements, also interacting with various stakeholders within the company in case tobuild new products and launch new services. ● Be the...


  • Bengaluru, Karnataka, India Delhivery Full time

    Roles and Responsibilities: Extracting Data from various sources and deriving insights for data driven decision making Upselling/ Cross selling Delivery's products and services to match client's businessrequirements, also interacting with various stakeholders within the company in case tobuild new products and launch new services. Be the customer's focal...


  • Bengaluru, India Delhivery Full time

    Roles and Responsibilities:● Extracting Data from various sources and deriving insights for data driven decision making● Upselling/ Cross selling Delivery’s products and services to match client’s businessrequirements, also interacting with various stakeholders within the company in case tobuild new products and launch new services.● Be the...


  • Bengaluru, India PayU Full time

    **About PayU** PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a...


  • Bengaluru, Karnataka, India Delhivery Full time

    Roles and Responsibilities:Extracting Data from various sources and deriving insights for data driven decision making Upselling/ Cross selling Delivery's products and services to match client's business requirements, also interacting with various stakeholders within the company in case to build new products and launch new services. Be the customer's focal...


  • Bengaluru, India FloBiz Full time

    **Reactivation Calling Agent - Client Relations & Retentions**: **Reactivation Calling agent -**: Designation: Executive/Sr. Executive - Client Relations & Retentions Location: Bangalore Department: Customer Success Team FloBiz is India's first neo business platform. We're building mobile-first solutions to digitise 70 million MSMEs in India. myBillbook...


  • Bengaluru, India Upraised Full time

    Role: Key Account ManagerOpenings: 300Office Location: BengaluruWhat would you do?A key account manager (KAM) for Accenture's E-Commerce client will be responsible for:Building relationships: Establishing and nurturing relationships with merchants, vendors, and internal stakeholders to foster long-term partnerships. As a Key Account Manager, you are vital...

  • Product Owner

    1 week ago


    Bengaluru, India Volvo Group Full time

    India **Position Description** **Product Owner - UD KAM** **In this position, you will**: - Key Account Manager (KAM) for truck brand UD is a key business and technology interface role. - This job is a Strategic positioning between Volvo & UD and consist of responsibilities sharing with many other full-time roles. - Interface to UD by representing Volvo...

  • Retention Manager

    2 months ago


    Bengaluru, India BlackBuck Full time

    Key Job Purpose Retention Manager will be responsible for improving the engagement of subscribed shippers and truckers in the BlackBuck platforms such that there is higher retention and renewals. Roles & Responsibilities: Analyse reasons for the low retention levels among different...

  • Retention Manager

    7 days ago


    Bengaluru, Karnataka, India BlackBuck Full time

    Key Job Purpose Retention Manager will be responsible for improving the engagement of subscribed shippers and truckers in the BlackBuck platforms such that there is higher retention and renewals. Roles & Responsibilities: Analyse reasons for the low retention levels among different customer segments for the BlackBuck product Solution for the identified...

  • Retention Manager

    3 weeks ago


    Bengaluru, India BlackBuck Full time

    Key Job Purpose Retention Manager will be responsible for improving the engagement of subscribed shippers and truckers in the BlackBuck platforms such that there is higher retention and renewals. Roles & Responsibilities: Analyse reasons for the low retention levels among different...

  • Kam

    2 months ago


    Bengaluru, India Powerplay Full time

    **About us** We are **Powerplay, **India’s 1st mobile app for construction. In simple words, it’s the "Slack for Construction Industry". It replaces WhatsApp groups and helps the contractors to collect money faster by improving their site-to-office communication. Founded by IIT Roorkee alumni - **Iesh Dixit **and **Shubham Goyal**. Backed by industry...


  • Bengaluru, India FloBiz Full time

    Client Relations and Retention - Upsell **Customer Relations & Retention - Upsell/Cross Agent** **About Company** My Billbook is one of our flagship products that allows small businesses to create invoices, manage their outstanding and monitor their stock on the go. My Billbook is currently being used by more than 5M+ businesses across 1000+ towns, with...

  • Client Analyst

    1 month ago


    Bengaluru, India Cleartrip Full time

    Job Title: Client Analytics Specialist Location: [Bangalore] Company: Cleartrip About Cleartrip: Launched in July 2006, Cleartrip Pvt Ltd., a Flipkart company, has emerged as India’s fastest-growing online travel technology company. In April 2021, Flipkart acquired 100% of Cleartrip’s shareholding. Cleartrip recently emerged as the no. 2 OTA player as...

  • Operation Executive

    3 weeks ago


    Bengaluru, India TripFactory Pvt Ltd Full time

    **Operation Executive (**KAM)**: - 05** City - Bangalore Work Type : Full Time Operation Executive cum Key Account Manager is responsible for managing key accounts for the company while also overseeing the day-to-day operations of the company. This role requires a combination of operational and strategic skills. - Key Responsibilities Building and...

  • Client Analyst

    7 days ago


    Bengaluru, Karnataka, India Cleartrip Full time

    Job Title: Client Analytics SpecialistLocation: (Bangalore)Company: CleartripAbout Cleartrip:Launched in July 2006, Cleartrip Pvt Ltd., a Flipkart company, has emerged as India's fastest-growing online travel technology company. In April 2021, Flipkart acquired 100% of Cleartrip's shareholding. Cleartrip recently emerged as the no. 2 OTA player as per a...